Always Affordable Plumbing & Hvac

Rob P.

My wife and I are doing multiple home remodels projects at our home from hardwood floors to window blinds and painting the interior. We have utilized many different contractors for different jobs the past month. I would like to start this review with complimenting two employees in your office Marlene and Anna. After I made my first initial call to Always Affordable Plumbing: Marlene was able to fit me in right away for a service call regarding needing a new garbage disposal and leak from my kitchen sink looked at. Over the next two days i spoke to Marlene and Anna who both were very nice, polite and made sure I was aware of when the Plumber would be arriving at my house. We were playing phone tag a few times but they both reached out and showed they care. I received an email ,texts, and spoke to both them. This is how a company from the start should work with their customers to have a great rapport and keep a new customer coming back to them. There are so many companies now that dont follow up or show great customer service as the two of them did.
Plumber Troy B. was dispatched to my home and welcomed and introduced himself at the front door. I showed him the issue with the leaks and garbage disposal. He ran to home depot to get a new disposal unit, came back and in less then 15 mins fixed the underside plumbing in the kitchen. He had a great personality, customer service oriented and did several tests of the plumbing before leaving my home. All 3 employees deserve a kudos and I will be coming back to your company for plumbing issues in the future. Keep up the great work!

K C.

This would have been zero. Please explain to me how replacing 3 standard bathroom faucets are $1000? Explain to me this? Not only does this company offer a very strong bait-switch model, they had no intention of doing the work. They are a scam! They charge you a service fee of $60 to come out and offer to overly price repair something, Knowing that is not going to happen, they then walk away with $60. Do this 20-30 times a day, and you never have to really do any plumbing. Steer clear of this scam!

Alyssa F.

Very helpful and reliable. We had them come out because we had an issue with our sink leaking in the bathroom. They found out our vanity top had previously been broken and sealed improperly. We then had them demo our old vanity abs replace our new one. They had to come out a couple of times (the vanity top we purchased ended up not fitting, nothing they did), but they were great each time they came out and worked with us on scheduling. They were friendly, reliable, and we will definitely be using them if we have any other issues in the future!

Cam N.

Always Affordable Plumbing has been awesome. Stacie and Robert in the office were godsends helping with our very difficult situation with our home warranty.

Josh quickly diagnosed the problem and wrote up an estimate on the spot. The very next day (they even tried to come back same day though) our technician Jesus was kind, professional, and very fast and fun to talk to. Went above and beyond anything we could have asked for.

They showed up on time, did exactly what was needed, tested everything thoroughly and even did a few things well outside the realm of the original repair.

For first time homeowners, this was an absolute game changer. We will be using them for all our plumbing needs thanks to the awesome service from Stacy, Robert, Josh, and Jesus!

Gayle C.

Got an appointment quickly, showed up right on time.... Dylan was friendly, professional and efficient. Cost to install a new faucet in an inconvenient location was VERY reasonable! Highly recommend

Rey P.

Always Affordable Plumbing provided a great service with reasonable competitive pricing for their service. I called them late Saturday afternoon and they were able
to schedule an early Sunday work. Dylan was at my house by 8:30 AM and provided me a reasonable quote on fixing my sewer pipe problem by the cleanup valve. My sewer problem was fixed in less than 2 hours with replacing part of the drain pipe full of tree roots. Highly recommend Always Affordable Plumbing. Very professional service provided by Stacey and Dylan.

Mary Ann H.

There isn't any way that I could be happier with Always Affordable Plumbing.
We got off to a rocky start where I left a one star review, but they were determined to make things right by me, and they did. Not only was the work they performed top notch, it was easily the best price that I found.
They have a forever customer in me.

Chelsea S.

Complete failure to communicate. We had an appointment this morning between 8-9am. Husband and I both have confirmation text messages with the 8-9am time window from them. Nobody called/ communicated or showed up, so I called after 9am to get an updated ETA. The receptionist stated the appointment is really for 8-10 am (even though both of our phones were texted with a shorter time window), she said the tech would be arriving within 20-30 minutes. We still have not been communicated with since, and their extended time window of 8-10am has since passed.
We used their services last year, and were incredibly satisfied with their communication and work. Something has obviously changed since then.
This has been a very frustrating waste of our time. My husband took time off work to accommodate this appointment. They've stood us up. We cannot afford to miss work, as we are expecting our first child in 3 weeks.
I would reccomend future clients to seek services elsewhere if you value your time.

ron b.

quick response and basic fix on a shower valve handle at fair price!
thank you! 5 stars here.

However - I also requested a quote to replace/install a basic 40 gallon water heater. Estimate was more than double what I expected - and I have owned many rental properties and homes so I have an idea what is reasonable.
So I contacted another reputable, licensed plumber in the area and his quote to install/replace was $2000 LESS than the estimate provided to me here.
I am thinking over $3300 for a water heater isn't ""Always Affordable"".
My advice to anyone - seek multiple quotes on something like this - as I learned today - there is a big range here. The water Heater itself is only a fraction of the cost.

Yvonne C.

Loves that the tech wore his mask because safety is #1 due to COVID. And the tech James was so friendly and he listened to me not blew me off. He had a great personality and made me laugh. He was clear on explaining things and how they work or not work. He showed me the estimate and he was super clean no mess to clean up behind! . A great experience! I would recommend them !