Alternative Plumbing Plus

Tray B.

I had some plumbing issues when I first purchased my home and called Alternative Plumbing for help. They sent out an estimator to look at my job and provide a quote. Everything was going smooth, the repair was scheduled and a different team (led by Don) came out to perform the service. They failed to run a gas line to my washer/dryer area, instead they installed a gas line to my electric stove. He insisted that it was my fault and wanted to charge me another $3000 dollars to fix his mistake. Luckily, there were rational people in the office that ultimately told him to complete the first job by installing a line to my dryer without additional charges. He did not want and seemed extremely upset over the decision. I wonder to myself how many times this has happened before. This is a good company with a few bad apples. Be careful!

Ashley J.

Awesome service from scheduling to completion of the job! The guys who came out were great, even explained everything that was wrong in detail ended up only needing repairs instead of a new garbage disposal. I thought I had a sink leak but it was actually a bad kitchen faucet, they had all the supplies and a replacement in their truck. Honest, fast, thorough and decently priced. Call them if you need plumbing service!

C S.

I was charged $1966.50 for a water heater.They would not give me a estimate over the phone they told me they would let e know when they got there which I was not at home I had to be at work. My husband was home. By the time they where done the total was $1966.00 for a water heater! The department stores are charging between $400-600 for a water heater which does not take all that time to put one in. When questioned the office manager said it was due to covid for the price increase I felt it was price gouging. On top of that they charged 3% on top of that price for using a debit card her answer was we dont work for free. I called the owner the next day to resolve the matter He told me my hubby signed the papers the work was already done and I told him I was not happy. He was not willing to come to a compromize and this is the reasopn for my 1 star reveiw.

Matthew M.

Hey what is there to say. I needed some pipes patched and a new tap installed for a fridge line. They were able to knock it put quickly, but with quality work!!

Jonathan W.

Alternative came out and developed a plan to fix my yard flooding and set a work date, then never showed. I called and they said the utilities people hadn't signed off but after I said they had been to my house they saw it marked in the notes as good to go so a second work date was set. Again they didn't show. I called again and was told the utilities didn't sign off. I remained them we spoke 2 weeks prior and sorted that out so they set up a third work date and told me they would make sure to be out since a clerical error caused the first 2 canceled appointments. Then the day before my third appointment they called to reschedule again saying the recent rain has put them back. My yard has standing water from 4 days again and water in my crawl but I guess that's not emergent enough. I canceled my job with them and they are refunding my deposit. Now I have to start over with a new company.

Cheryl W.

Had kitchen sink back up
Conner and Cody came too my home
Very professional , polite well mannered
Snaked my sink and replaced the parts till my sink quit leaking

I wonder recommend this guys

Cristina S.

My mother called this place due to a sewer smell coming from the pipes. Alternative Plumbing came out the next day and informed my mom that it was fixed. It wasn't. My mother called and complained and they just pushed her off. They were scheduled to come out again between 12 and 5 and 20 minutes till 5 they called saying she needed to reschedule. She is rescheduling with a different company. In my opinion they ripped off a 70 year old lady for 200 dollars and will not fix the problem to begin with.

Alissa M.

I called Alternative Plumbing in the morning with a possible plumbing problem. The woman who answered the phone was helpful and made an appointment for that day between 1:00pm-5:00pm. She stated that she would call when their technician Mark was on his way. She did call & it was earlier than anticipated which was a bonus. Mark arrived & was very professional and was able to figure out our problem. I have no reservations recommending them from my experience.

Brenda S.

I'm writing this review for my mom's cousin. She doesn't have a smart phone or computer, but wanted to let everyone know how pleased she was with Alternative Plumbing Plus. She's been living with a basement full of water for nearly 2 wks. She was quoted a price of nearly $7000 to fix the problem. The other company said they had to come in with a backhoe and dig up her yard, to fix the problem. She is on a fixed income and doesn't have that kind of money. She looked in the phonebook and called Alternative Plumbing Plus. They came out right away and she said within an hour, they had unclogged her drain and her basement was already receding. All for under $400. It's sad to think that other companies would take advantage of an elderly widowed woman. Alternative Plumbing Plus took care of the problem quickly and more than fairly. She highly recommends them.

Wallace P.

They have done a pretty good job. They are a little pricey though $165 dollars to clear a bathtub drain. I would use them again though