Alta Vista Plumbing Services

Kay G.

This Plumer was recommended by Lowes. Mr DM came by to do the assessment for the faucet installation. Mr DM say will send me the quote after a long talked. I still have not received the quote from him after 4 days. Not reliable. If not interested with this project just let me know and i will look for others. Not recommended this plumber.

Michael P.

These guys are a great, small family business. I had an issue with my water heater late Sunday night and Steve was on the phone with me walking me through how to drain it so it didn't ruin my house. The best morning his brother Joe and nephew were at my house installing anew water heater. The service was great and the price was competitive. Id use there guys again without question.

Shibashis G.

After 3 quote to run a new gas line to my pool heater - I picked Alta Vista and they were not the lowest price. The installation of the pipe failed the inital inspections by the city of Cedar Park , they came out and did the modifications recommended but failed to reschedule the final inspection. Two years later the city sent me and Alta Vista a expired permit violation. I emailed - no reply, I called and talked to ""M......"" at 8:20 am on May 16th. She assured me she would take care of this and talk to their main plumber. Crickets - Just called the owner and she said she would take care of this. So far no call back and the city has not been contacted yet. The first call the lady told me all of their crews from 2 years ago are gone. Not sure if they were all fired or just all turned over. I thought I did my research two years ago and hired a reputable company. Right now I think I made a mistake and it's possible I may not pass final inspection. If they come through and stand behind their work - I will update this review

Disappointed in cedar Park tx

Val R.

Called for a leak at my water main. They came out and ""repaired it"", but it started leaking a couple months later.

Repeatedly tried to call them to come back out and look at it; they just ignored me.

Had another plumber come out and fix it. What happened was they cut the PVC pipe too short to make full contact with the fitting (it only went in about 1/4""), thus resulting in a second leak.

The second plumber actually charged less than Alta Vista and did a better job.

M. M.

Very knowledgeable and professional. Scheduling is not accurate; therefore, you may need to stay on top of things to make sure that it actually happens.

Virg L.

After 3 quote to run a new gas line to my pool heater - I picked Alta Vista and they were not the lowest price. The installation of the pipe failed the inital inspections by the city of Cedar Park , they came out and did the modifications recommended but failed to reschedule the final inspection. Two years later the city sent me and Alta Vista a expired permit violation. I emailed - no reply, I called and talked to ""M......"" at 8:20 am on May 16th. She assured me she would take care of this and talk to their main plumber. Crickets - Just called the owner and she said she would take care of this. So far no call back and the city has not been contacted yet. The first call the lady told me all of their crews from 2 years ago are gone. Not sure if they were all fired or just all turned over. I thought I did my research two years ago and hired a reputable company. Right now I think I made a mistake and it's possible I may not pass final inspection. If they come through and stand behind their work - I will update this review

Disappointed in cedar Park tx

William A.

Steve and his team did a great job on installing my freestanding bathtub. They went above and beyond to come over after hours to prep the shower and tub plumbing for the contractors to begin their work the next day. You will be very happy with the professional and friendly service.

Scott B.

Exorbitant price $2806.80 for a hot water tank and installation. Was told tank was $795 and total would be about $1200-1300. $800 for the tank and over $2000 for installation. Called to express my displeasure with the price and was connected with ""The Big Boss"" Steve. Told Steve I thought the price was way too high. He replied he was out of office but when he got back in office he would review the file and call me back. He admitted that the rates were fixed. That would have been nice to know upfront as I would have got other estimates. As I pay this bill all I can say is don't be stupid like me get a firm price.

Shaunie H.

These guys are a great, small family business. I had an issue with my water heater late Sunday night and Steve was on the phone with me walking me through how to drain it so it didn't ruin my house. The best morning his brother Joe and nephew were at my house installing anew water heater. The service was great and the price was competitive. Id use there guys again without question.

Beth K.

This company was assigned by AHS to replace my garbage disposal. Two days before Thanksgiving, can't use dishwasher or one side of sink. Major food prep going on in my house. I called them this morning and they moved heaven and earth for me. They didn't have any openings until Monday but jumped in and scheduled me for 6 pm. Got a call from David and he said he would try to move a few things and come in earlier. They arrived around 4:30 and that new disposal was up and running in about 10 minutes. Thank you everyone at AVPS. These disasters always happen at the wrong time but this company rocks! I couldn't be happier. The techs left and my dishwasher was running and I was able to use my sink and disposal. Couldn't ask for more. I was certainly thankful for their terrific and speedy service.