Al's Plumbing

Mary Ann R.

Very disappointed!! Over priced, misleading and left a huge mess!! No estimate and no receipt.

Johnny N.

I'm sure glad I didn't read any of these reviews before having these guys do a new install of my tub and taking out a shower stall or I wouldn't have called them and missed out on a great job by a couple of great guys at a totally great price!
I'm calleng them the very next time I cant solve a problem with my box of Shark Bite fittings...haha..

Michael G.

Great workmanship, we quality work and very good attention to details. Would highly recommend them

Stephanie M.

I wish I had seen the one-star reviews before I called Al's Plumbing. I would have chosen someone else.

These are just a few reasons for my one-star review:

-When setting up the appointment, I was told by Al that the service fee of $130 would come out of the total if work was done. This did not happen. During this call, I was also told by him that I would receive an estimate once the problem was identified before any work was done. This also did not happen. When I mentioned this to him, he became very defensive stating that they can't estimate how long the work would take to get done (which is very unprofessional).

-The person sent out to perform the job did not speak English and therefore could not answer my questions. He was also frequently on the phone during the job.

-When he went to get parts, he went to the home improvement store downtown vs. the one down the street (costing more time)

-Not all the parts were used in the repair. I asked the man if I was billed for only the parts used and he said I was (I don't think he understood me and did not give me a breakdown of costs at the time so I could not verify this). In the end, the bill included $45 in parts for something that should not cost more than $25 so I was overcharged and charged for all the parts including the ones not used.

-After the service was complete, I was given the cost ($480) and had to pay. I asked for a receipt and was told it would be mailed. This did not happen. After one week, I called Al and requested a receipt which I still did not receive. After 2 weeks, I called again asking for a receipt which he stated he texted me one week ago (I did not receive it). Later that day, he texted me a makeshift receipt which did not include start or end time of the job or the complete breakdown of costs. I texted him the next day questioning the bill (as it did not add up) and received a call from a very angry and defensive Al stating ""he was not going to argue about getting a discount weeks after the job"" although I was never given a breakdown of the cost until the day before. This was very unprofessional as I was just inquiring about the cost difference because I was never given a formal receipt. Although it does seem that I was overcharged. In general, I should not have been asked to pay without a receipt. Very unprofessional.

-The job done left me with a slow drain. I mentioned this to Al and he did offer to come by and fix the problem which I initially set up then cancelled because I was too uncomfortable given the previous exchange. I was able to look up how to fix the problem and did it myself.


Needless to say, I will never do business with this company again.

Kevin H.

We had an emergency flooding caused by a non-functional sump pump. This caused the heater to go out and several pipes then froze and burst.

The owner was there within 45 minutes. They began pumping and remediation immediately. Remediation was completed within 3 days. Full repairs were completed in less than 10 days. I was expecting this job to take 30-45 days.

The owner was honest, fair, and upfront with costs, and timelines. He went out of his way to get the job done without having to call in other specialists.

Absolutely has my recommendation.

Bill D.

Mike and his family are a 4th generation family owned business.Great fast service for all your plumbing and remodeling needs.Emergency service 24/7.Fast response time.Give him a call.They can help.

Ken B.

Yesterday I called Al's from out of state to help my aunt get her water heater replaced as it started leaking on Monday. They answered the phone on the first call and were extremely fast in responding to the problem. Everything was taken care of within 24 hours and my aunt said the man that did the job was extremely nice and also quite neat. Highly recommended.

Frank T.

Terrible experience. For a simple toilet repair was charged over $500 and was told that they would accept $450 if I paid in cash so that they could bypass the taxes. Fee included a $150 charge to ""diagnose"" the problem when I already told them what needed to be done.
I would never call these ripoff artists again and would have given them zero or negative stars if possible.
Save yourself a boatload of money and aggravation and bypass these jerks the next time you need plumbing repair.

Michael S.

I wish I had seen the one-star reviews before I called Al's Plumbing. I would have saved my family a week of angst.

These are just a few reasons for my one-star review:

- Plumber couldn't control his emotions; He was irritable and unpleasant to deal with. We dreaded seeing him each day until the job was done.

- The plumber was rude to his helper; This was uncalled for and it made the situation more stressful.

- I had to call daily to ask if he would arrive. I had taken time off of work to be home. I don't have the luxury of staying home every day until he shows up. When I asked that he call me if he won't be there as scheduled, someone on the other end of the phone called me an A$$HOLE!!

- For what we ended up paying, I would expect better workmanship

- I will never... ever... call them again.

Do yourself a favor and call someone else. There are better plumbers who are much nicer to work with. Apparently, several years of negative reviews hasn't changed the way they work.

Marina W.

Terrible experience. I felt like I was hustled. They verbally quoted $750 but charged $1000. That would not have been too bad if it was a decent job, but the finished work was not very good. I learned my lesson to get a quote in writing and read reviews ahead of choosing a service provider. I would not recommend them at all.