AllTech Services

Bonnie J.

I submitted an online scheduling request this morning for repair on two toilets. The plumber was here and fixed both toilets in less than 2 hours for less than $150. This was not a complicated job, but it was handled quickly and professionally by a very courteous technician. I have additional plumbing projects that I need to complete and will not hesitate to call them back for service.

Tom S.

As you'd expect my hot water heater died on a Saturday. I called AllTech on Monday morning and spoke with Abe who took the time and answered all the questions I had about the service call as well as the hot water heater model they use, which is manufactured in the US. He provided an estimate, but recommended I have a service tech come by and provide a written estimate with the understanding that if I chose to accept the estimate they would perform the work at that time.

He advised me that they would arrive around noon, but would give me a 30 minute call prior to arrival. At 11:30, I received a call from the office that the service tech was running late due to another call and would arrive later than originally planned. Not an issue, but I appreciated the call.

As agreed, 30 minutes prior to their arrival I received a call. Upon arrival, Greg and Michael introduced themselves and I showed them the the hot water heater and explained what had happened over the weekend. Greg, was very helpful and explained that my current water heater was the original and just over 20 years old, so I was not too upset that it finally died.

He took a few minutes to put together the estimate and it was right in line with what Abe had provided earlier. I accepted the price and within a couple hours, the new water heater was installed, the old one removed and the entire area was cleaned as if nothing had happened.

The entire experience was as pleasant as it can be when you have to spend money unexpectedly and will definitely use AllTech in the future for any plumbing or HVAC issues.

Teresa P.

Our water heaters (gas & electric) die last week. After reading the yelp reviews we called AllTech Services.

Pros:
Same day service
Very polite
Replaced gas heater next day
Clean up after themselves
Locked up after they left

Cons:
The helper asked to use our broom to clean up. Haven't seen my broom since. :-(

Several miscommunications:
-We said a 10am appointment won't work because we had another appointment at that time we could not change but they could be here while we were gone
-We wanted 8:30am - they arrived at 7:30am so the could finish the job by 10a.m.
-At 10:10 I stated we need to leave. I was told we are wrapping up now.
-At 10:20 we left saying we would be back shortly. No one was here when I returned the invoice was on the kitchen counter.

UPDATE: We have had AllTech back to our home 3 times since the initial review. They remounted a kitchen sink, fixed 2 toilets and the master shut off valve. They are always on time (or early), polite, conscientious, and ALWAYS clean up after themselves. They even offered to replace a broom that went missing. We are happy customers.

Anngi T.

I was really impressed with this company. I came to yelp looking for a place to fix my furnace that conked out. I chose AllTech because of the high rating and good reviews. My experience was also excellent. I called on wednesday before christmas and they sent a technician out a few hours later! Ed was my tech and he was excellent, very professional and knowledgable because he knew right away what the problem was. (And cute, so that was an added bonus) ;-)
He fixed it in no time and also did diagnostic and cleaning so it's good to go. I would highly recommend based on my experience.

Jessy S.

This company is professional, on time and estimate was fairly priced. We called them based on the yelp reviews and so happy I did. My water heater started leaking and we needed to get it replaced quickly. A tech, Joe came out and diagnosed the issue.

After did my part and called other companies for estimates. All of the other plumbers were late, unprofessional and quoted me 3x as much.

It is rare these days to find a professional and trustworthy company!!!!! This place is awesome!

E S.

Great experience, my heating unit wasn't working so I decided to give them a call. They are the only HVAC company with 5 starts in Yelp around my area. The diagnostic was $95, they were able to accommodate my appointment quickly and the technician was at my house within the appointment window.
He quickly realized that my thermostat wasn't working and he actually demonstrated it by ""jumping"" a cable on it and showing me that the unit heated up. At this point I decided I would take care of replacing the thermostat just to find out that the unit still wasn't pushing warm air. I then call them asking them if they could come to my house and take a second look since to me it seemed that the thermostat wasn't the problem they send the same technician free of charge to look at my unit again and found out that the mixing valve for some reason wasn't pumping water hot enough he adjusted this recommended i replace the mixing valve in the future and left me with my heat working fine. What a great company, I don't think any company would send a technician for a second time free of charge. All in all I don't think I would call anyone else if I need any future services.

Joe G.

Well I had my heating unit go out last night. I called Alltec this morning and they said they could get a technician out this afternoon. They came out as promised and fix the unit. Ed, the technician was excellent, very knowledgeable and professional. I'll be using these guys again.

Thanks so much!!

Ellie K.

Called AllTech to come check out our house after having significant flooding. The cause ended up being from a large entanglement of roots within the outside sewer line. The technician was nice enough, but didn't seem determined to get to the bottom of the issue and help resolve it. Rather than give us options on how to resolve the issue, he instead said the only way to fix the issue was to cut down a tree, excavate and replace the 10-12ft of line. This was going to cost us upwards of $5k. He left the roots in tact, charged us $500 to come and pinpoint the issue and left. We spent the evening calling various other plumbers and getting second opinions, and good thing we did! Roto-Rooter came out an hour after we called, offered to grind up the tree roots and clear the problem. Within two hours the problem was resolved, and for a SMALL FRACTION of the cost. Needless to say, always get a second opinion!

Denise B.

I called AllTech on Thursday as my garbage disposal seemingly died, and they were able to send Joe out Friday, which was fantastic as I happened to be off work anyway!

Joe finished an earlier appointment ahead of schedule so he called to see if it was ok that he come early (HOORAY!), and inspected the disposal. He adjusted a couple of things, tightened it up, and let me know that it wasn't dead, but the blades were jammed up. He showed me how to adjust it, but told me I'm looking at replacing it in another year, maybe two.

I really appreciate his courtesy, professionalism, efficiency, and candor. I will definitely call AllTech in the future, when I need plumbing work!

Edwin S.

I called AllTech because my kitchen sink garbage disposal/ insinkerator stopped working. I assumed it was time to replace it. When I called AllTech, the customer service rep scheduled an appointment but told me look at the bottom of the garbage disposal for a red ""reset"" button to see if that worked. When I got home from work, I found the button (had no idea it was there), pressed it, and it started working again like new. I then called and cancelled my appointment. I appreciate that they could have sent a technician out and charged me $100 but they didn't. Based on my experience with them and their integrity, I'd recommend them to others.