Allstar Rooter

Al T.

I had high hopes for All Star Rooter Plumbers based on their reputation for professionalism. However, my experience left much to be desired. Despite scheduling appointments, they failed to confirm them, leaving me in limbo. To add insult to injury, they charged my management company an $85 service fee for cancellations, even though it was their own lack of confirmation that caused the issue. It's disheartening to see a company prioritize profit over customer satisfaction, especially when dealing with business accounts. Proceed with caution if reliability and fair treatment are important to you. Also they send invoices with wrong dates, Dating back a whole year.

Lmie M.

We were referred to Santos at Allstar Rooter by a neighbor. We had a clog affecting multiple drains and we were easily able to arrange a time for him to come out. Santos and his son were able to quickly diagnose the issue and fix it. Santos is great and we were extremely satisfied with the service. We will definitely call again for any future needs. Highly recommended!

Angela louise A.

Santos (Allstar Rooter) has done work at my home for over a decade. I have a house that is a hundred years old and needs a lot of work. He consistently calls back in a timely manner, all the projects are finished faster than expected, and the price is always reasonable. Santos and his company has done everything from replacing toilets, sinks, and a garbage disposal to snaking the shower and water jetting the main line. He just replaced the piping in the kitchen to the main line.
I like knowing I have a plumber I can trust to get the job done right and for a good price!

Wayne S.

Allstars rooter is honest and reliable. I have used them more than once, and every time they have taken care of my issue

Michael L.

Easy to contact and coordinate, quick estimate and confirmed scheduled appointment in mins. Good work from Santos and Nick.

matthew p.

My garbage disposal wasn't working. I sent a message through Yelp and Santos contacted me immediately. He told me how to fix the problem myself, which I was able to do in 10 minutes. Santos saved me time and money.

R B.

Alstar Rooter is another provider for which zero stars is too many stars. Technician visited the house, charged the $85 service fee, did NOT diagnose the system, did NOT find the failed thermostat, incorrectly identified the gas control valve as bad and estimated a $1,200+ rebuild cost.

Thermostat properly diagnosed by PDS Pluimbing and Air - see related 5-star yelp review for them elsewhere on this site.

I'm a landlord; I have a management company that handles this property for me, and they were called out for a ""heater won't turn off"" complaint; The technician obviously did not do any diagnostic checks, for if they had, the failed (on) thermostat would have been obvious and a simple, quick - and relatively cheap repair.

Although to be sure, ""My Bad"" for agreeing to send out a company called ""Allstar Rooter"" to take a look at a heater problem...lesson learned. Maybe they are completely good at rooting.

It's our habit to get at least 2 estimates for work like this, and even from across the country this sounded like a failed thermostat to me - the heater was working fine, it was just on. In the summer. Making the house hot. The gas control valve was working too well!

So the second service visit- from PDS Plumbing and Air - related 5 star review elsewhere - quickly identified the failed thermostat and provided pictures of the broken part and pictures of the heater operating properly with the thermostat taken out of the circuit.

When confronted with the inadequate diagnostic job by the Allstar tech, the owner (I think...) declined to refund the service call fee. And here we are with another zero star rating as a result.

I will be informing the management company to ban Allstar from working on any of my properties moving forward. Such incompetence by the technician and a lack of integrity by the owner has no place in my list of service providers.

Raymond Y.

I broke off the outside hose faucet just inside the wall of my home. Since it was broken in the wall of the house there was no way I could fix it. I called around and most plumbers were unavailable and I did not want one of the generic ""rooter"" services that only know how to clear drains...I needed some real problem solving experience. I found Santos (Allstar Rooter) , who could not come immediately, but would be at my home at 7am the next day.

As promised, he arrived on time, fixed the pipe from under the house, checked for leaks and cleaned up after himself. Not only was Santos prompt and sincere, his pricing was fair and his workmanship was excellent. And family owned and operated, another plus!

Allstar Rooter (and Santos) is a keeper in my phone!

Paula R.

The owner Fred is amazing. He is so kind..such great customer service..He cleared my sewer line. He took his time.. somebody else could not clear my line so he came and cleared it. He has mad skills..so I hired his company to do a Trenchless sewer line, and my kitchen line...They did an amazing job. They cleaned up everything, they were on time, they were quick. It took them one day versus multiple days. They got the permits quickly. I must say these guys are extremely hard workers... as we all know Plumbing is not cheap, but it has to be done. He actually gave me a lower quote, than other companies... just call them..save yourself alot of time..

Rich B.

We have been using Santos for all our plumbing needs and he has been very
knowledgeable and reasonable. He has been able to repair any of the issues that have come up over the years. Our neighbors are now using him and they have been equally happy. We highly recommend Allstar Rooter for all your plumbing issues.