Alligator Plumbing

Marcelina E.

Fredi did an excellent work, thorough and respectful. The work was done in a timely manner.

Sommelier K.

I would not use this company if I were you , and in fact, I did not. I had a leak which appeared to be near my hot water heater. They told me they did not know exactly what was going on and that they would charge me $1200.00 to take out my water heater, plus additional charges to fix the leak. Fortunately for me , they were not able to fix it today so I called another plumber after they left to get a 2nd opinion. The other plumber came in an hour. He discovered the leak was in fact not where the water heater is and that the leak was coming from my shower valve. He fixed it through my shower fixture at a cost to me of $275.00. The fact that they quoted me such a cost of $1200.00 PLUS is SCANDALOUS.
Beware of Alligator plumbing. They aren't legit. All they want to do is RIP YOU OFF.

Joshua D.

These guys are awesome. Very responsive and definitely get the job done. The incredibly helpful when I twisted a water line off (oops).

Lauren S.

Would have loved to use this company based on reviews and recommendations but when I called for an urgent water heater replacement, they were booked completely for 2 weeks out. Maybe next time.....

Virginia B.

Kudos and five stars for the Alligator Plumbing team. Mike and Fredi were totally professional in installing my garbage disposal and clearing my sewer line. The price was right and they could not have been more pleasant. I am one happy customer - -David Brancoli

Steve R.

We discovered a leak in a exterior wall. We talked with Jason at alligator plumbing and had a technician come assess the problem. Two technicians (Justin and Fredi) came the following day and once the wall was opened, they quickly removed and replaced the damaged pipes. Justin and Fredi were courteous, efficient and left everything clean. Alligator plumbing was referred by a friend, we would also recommend Alligator plumbing based on our experience!

Marian H.

After trying unsuccessfully to unclog my kitchen drain myself, I called Alligator Plumbing. Fredi, the technician, was prompt and was able to diagnose and fix the problem, and left the work area clean. The cost was $425, which I think is reasonable for the work performed.

Tina J.

Honest, knowledgeable techs saved us thousands + a huge headache!

Second time hiring Alligator for residential plumbing work - this time as a second opinion after being quoted the ""discounted rate"" from another plumber of over $2K to do a bunch of work that he felt was necessary (run a new gas line for our home to stop a leak). Spoke with Jason in the morning for a second opinion. He immediately sent over Mike, who was prompt, professional, and thankfully very knowledgable about diagnosing and troubleshooting our gas leak issue. After about 20 minutes of running back and forth to different potential problem areas of the house (also putting on shoe covers each and every time he walked through our house - thank you), he referred us to call PG&E who was, as he said, actually responsible for the real problem. Sure enough, PG&E fixed it same day for no charge. Alligator then sent us an invoice to follow up for the diagnosis work for $0... this has never happened in my life, ha! I had to come here to rave about them yet again after they literally saved us thousands today and prevented us from having to cut up our concrete foundation over the next several days without gas (hot water) in our home.

Thank you again, Alligator Plumbing pros!!! Will be calling again when we get to upgrade to a tankless water heater.

Larae W.

It has been five years since my review. I thought it was time for an update. Alligator plumbing continues to be an honest, efficient, skilled company that I rely on for all my plumbing needs. They have been out many times for various reasons and I couldn't be happier with their service. I have recommended them to several friends who have also reported back that they were very pleased. Castro Valley is blessed to have an excellent plumbing company we can rely on!

Maria K.

Although Mike from Alligator plumbing didn't solve the mystery of the back yard leak, he was really good about helping us diagnose, eliminate possibilities, dig and evaluate, and charged us the minimum for his time. Once we find the problem, we will definitely call them back.