Allgood Plumbing Electric Heating & Cooling

Disa S.

All good was a all bad experience for me. They installed a new AC system. Called them several times because system didn't seem to work properly, each tech that came found nothing wrong. Customer service was horrible even after speaking with a manager.Called another company to find out they had wrong size filter in unit addition to other issues with system. My experience was ALL BAD.

Lloyd L.

We've had work done by AllGood Plumbing in the past, a little high but they showed up and the work they did solve the problem. Not so much now, called them last Thursday for a leaking hot water issue in the master shower, they said 8-12 on Friday they'd be here. Friday came, noon came no one showed up, 3:30 they called and said can't make it, rescheduled for the following Tuesday (yesterday). Didn't say why they weren't making it or why we have to wait 4 days with a leaking shower. So Tuesday came (yesterday) and this time we called and verified they were coming, they said yes, 8-12, we were on the schedule. Not only did they not show, they never even bothered to call. What's the old saying, screw me once it's your fault, screw me twice it's my fault and you don't get another chance. Wouldn't trust them again. Their website says they care, just not sure about what, it wasn't us that's for sure.

Maria S.

We had a toilet flood that destroyed part of the ceiling in our garage. Jaron saved the day! He showed up quickly with his partner, Eric, and returned the next day to make further improvements to our plumbing system. He was friendly, professional and very patient. Allgood's prices are excessive, however I realize that the technicians do not set the pricing. Jaron really impressed me, though! Thank you!

Joe V.

These folks lied to me 7 times - never showed up when they said they were on the way, except on an unannounced Saturday morning visit with a tech that smelled of alcohol from 10 feet away and was unsure why he was even at my house, plus he had the wrong part. They did not honor their warranty. I contacted another company and now all is good. If you call Allgood Plumbing Electric Heating & Air Cooling in Tucker GA, in my view you will be sorry! Joe Vann

Len D.

Incompetence or extortion? I requested an appt for a knowledgeable technician to come out to assess the cost of repairing a mini-split that cooled a 180 sq ft room. Had an appt 12-6 on Friday, Sept 3rd; Technician called running hours behind; made appt 8-12 on Sat, Sept 4th. Got to my home at approximately 2:30 (late). I requested a technician familiar with mini-split wall AC units. Told the 'Senior' technician there was a refrigerate leak that I believed it to be behind the wall the unit was mounted on. 'Senior' technician said he never heard of Daikin brand of mini-split. Told me the fan was frozen. Nothing he could do 'Senior' tech had a sales person come out to give me a quote to replace or add a zone from my main unit to cool the 180 sq ft room. Sales person gave me a quote of $9,000; yes, 9K. I said no way. He called his boss and the cost was reduced to $6,800 to cool a 180 sq ft room. In the midst of the sales pitch, I said I think there is a misunderstanding as to what I need. Sales person said no. (Indicating, me man all knowledgeable; you woman know nothing.) I paid $99 for a service call and wasted two days for either incompetence or in the legal realm might be known as extortion. I had a technician from another company come out today and guess what without me telling him anything, he found a leak behind the wall. No the fan, was not frozen. He fixed it, pressurized it all for a few hundred, not thousands. I believe Allgoods was trying to take advantage of what they thought was a stupid woman. I would like my $99 back. I got nothing but a waste of two days and misinformation.

Robert E.

They missed 3 scheduled maintenance calls and didn't bother to let me know. Being busy and can't make an appointment is one thing, but not communicating is just plain irresponsible. Done.

Rick K.

I wish it were possible to leave negative stars because these guys SUCK!!! I waited all day for them to come out and repair my leaking washing machine. Not only did they never show, I called at 3:00 to make sure they were still coming by 5. Was told they were and would call 45 min out. When I called at 4:45 I was told NO ONE IS COMING BECAUSE GHEY ALL CALLED OUT! How does all of your plumbers call out and you not even tell me? When I asked why I was not told no one was coming they said """"that's not my job"""" REALLY? FUCK YOU! Check out some of their other reviews they are even worse. Too big to care. Fuck All Bad.

Wallette L.

I had the worst service call I ever had from Allgood. I scheduled an AC tune up. The tech Diego arrived. He sat in my driveway for about 15-20 minutes on his phone. I saw him on my camera and from the window. We went upstairs towards the attic and he asked to use my bathroom. My daughter said her toilet seat was up and there was spit in her sink. After looking and touching my thermostat he went to the downstairs thermostat. He was down there so long; I went down with my dog and he was still touching the thermostat. I was working, so he entered my bedroom as I put a caller on hold to advise he was done and he had bad news which was I needed to replace my units ASAP. I ended the call and he sat down on my bed. He talked so much I began to type to complete my notes from my call. He gave no other solution, nor an estimated time frame for the life of my units. He even offered to have them call me instead. About 30 minutes after he left, I left warm and checked the thermostat in my bedroom, and the temperature was 76, it was on auto, but the air did not kick on. I switched it to on and it still did not come on. I called and explained my issue. I was placed on hold for about 25 minutes and was told by Christina that she could not reach dispatch and that she would call me back. Again, I was working and could not make or take any calls while on hold. I was so upset. I did not feel well. I took my blood pressure, and it was abnormally high. Christina called back to say she could send out a tech between 7pm-11pm, when my bed time is 9:30pm, but either I would not be able to sleep or I would have to sleep down stair. I felt so scammed. As of 6/24/2021, A tech got it running last night, but my AC is not working like as it was before a visit from All Good. Again, it did not come on automatically.

Rita B.

Second year in a row that Allgood has made me wait at home all day for nothing. In 2020 they blamed it on the virus. This year they blamed it on the wrong date. They said they scheduled my tune up for July 15. It's May. Why would I want a tune up in July? I'm done with Allgood. They send out coupons then either can't or won't commit to arriving at your home when they say they will. Well, they've fooled me for the last time. And today's repeat no show by Allgood tells me one of two things. Either a) they are telling me I'm too stupid to know the difference between May 28 and July 15 when writing down my appointment date; or b) they just totally lied about my appointment date being on July 15 to explain why they didn't show up. I'm not stupid and I don't like liars.

Jessica L.

Zero stars. Had a 6 pm appt. By 6:40, no one had shown up or called. Called them and was assured that the technician would call me back in a few minutes to let me know his ETA. No one ever called me back or showed up to do the work. I called back again at 7:45 to let them know and was given no explanation, no apology, no nothing. Informed me that I could reschedule if I wanted to... Lol, why would I??? Horrible way to run a business.