Allgood Plumbing, Electric, Heating & Cooling

Todd I.

I was in need of a plumber to replace a bathroom sink and Algood had a coupon for $50 off of $100 service. I figured it would probably pay for most of the service but the plumber said it would cost $350 (labor only! And I already had the new sink) I couldn't believe it...but, unfortunately I already had purchased the coupon and was also going to be charged for a service call...so I felt there wasn't anything else I could have done. Also, they expected full payment upfront even though their scheduler never informed me of that policy. I've learned the hard way to hold payment until after the job was done. The plumber did the job in less than 1 1/2 hrs and """"allowed"""" me to pay after. It felt like I was taken advantage of. Other reviews certainly found the same ---getting 3 estimates wins again!

S E.

Overpriced!! Do not use. I wish I had read the previous reviews about how much they overcharge before using Allgood. This company is horribly overpriced and will take advantage of you any chance they get. They replaced a hot water heater for me and overcharged me knowing that I was desperate for hot water. Every company that I spoke with after quoted me $300-$500 less. Do NOT use this company unless you like wasting money. Their labor was $850 for 2 1/2 hours of work. Who knew plumbing was so profitable? OVERPRICED!!

L B.

My experience with Rich went very well. He's very informative. He walked me through the job I was needing and answered plenty of questions that wasn't related to my service call. I will definitely use this company again. The missing star is due to the company's scheduling, not Rich's work. L. Brown

Pat M.

No my pipes wasn't the pipes yoye technician claimed I had. Several plumbers have told ne they wasnt. Like I said he saw an opportunity to take advantage of me.

Jeff C.

I had come across Allgood Plumbing while searching for plumbers to fix a leak in my ceiling. I visited their website and saw there was an option to fill out the form with the name and email address as required. I wrote my request on the form and sent it in but never received a response. I then called Allgood Plumbing to schedule someone to come check out the leak. They mentioned there was a service charge of $39 for them to send someone out and would be reimbursed if I chose to proceed with a repair. I agreed to this and scheduled an appointment. The plumber came and I explained the floor above contains a master bathroom with a shower and toilet but that it was strange the leak and molded spot in the ceiling was nowhere underneath either. I mentioned my shower doesn't drain as fast as it normally does and then he mentioned that the leak was probably due to the shower not draining properly. I assumed that since he's a plumber that he would probably have more knowledge and experience than I would. I agreed to his estimate of $210 (30 mins of using a drum auger, scoring, shop vac) to clear the shower drain, which would solve my problem of the leak into the floor below and mentioned the 30 day warranty of the service (which I assume would be to fix the leak). He mentioned that if it continued to leak after that it would be possible it could be due to the shower drain pan not being completely sealed and would need to call someone to remove the entire tile floor of my shower to have the shower pan checked. A few days later as I'm replacing the ceiling, I see that there is a separate copper pipe that feeds water to the floor above that is not soldered properly at the joint and is still leaking. I call Allgood back to check on the warranty and schedule an appointment for the plumber to return. I emphasize the point that I would not like to be charged for an entirely new claim as the only reason I called Allgood was to fix this leak. The plumber leaves me a voicemail mentioning the shower pan as he told me last time and I call him back explaining the pipe and soldering, which he agrees is the cause but would have to charge me extra as it's a different claim. I'm completely frustrated with the situation because I only called Allgood to fix this leak and I understand that he cleared my shower drain but that was only because he said it was the cause of the leak. Now the plumber is telling me that because he mis-diagnosed the cause of the leak that I'm going to have to pay for another job.

Jessica D.

I requested a plumber to repair the clogged sump pump under my crawl space, which operates a below grade toilet. Allgood sent a man that crawled part way under my house and came out stating """"I never could find that pump."""" I told him he had to crawl around the HVAC unit and it was located just behind that. He did not go back under to look at the pump, which was my chief complaint for service. Rather, he came into my bathroom, pointed to my toilet and ask me, """"Is the problem here."""". I replied, I don't know, that's why I called you."""". He proceeded to snake my toilet and flood my entire bathroom. I told him, since he was not going to crawl far enough under the house to look at the sump pump...he was not fixing my problem...he then said """" I'm sorry ma'm"""", and left out the front door. He left a mess that I had to shop vac up for a half hour. I'm grateful he did not ask for the $39 fee, disappointed in Allgood..they are supposed to be a plumbing company!!!

Lauren M.

Terrible customer service. I would absolutely NOT recommend working with these people. Very unprofessional.

Tom C.

Allgood came out to install a gas stove and a dish washer to the tune of $540.00 when I asked what it would costs to install a simple kitchen faucet in my new sink and rehang my garbage disposal the tech said with a straight face $740.00 , I think my heart almost stopped! Needless to say I called another plumbing company and had the job completed in an hour and a half for $250.00 ( a savings of $500.00 ) I have used Allgood in the past but I can say without reservation that I will never use them again!

Dk K.

Overpriced for the work that was completed. If not for the extremely high price to change out a faucet (which I actually believe could have been repaired) I would potentially used them again. I spoke to the manager and appreciated his time - he was extremely nice and professional. He explained to me the pricing, however, I will go elsewhere next time with a company more competitive - $415 was excessive for a 10 minute faucet change.

A C.

This place really needs to work on their communication. I called the first time and was told I would have someone come between 8-12pm. I explained to them that I had to be gone by noon so if they could come early that would be great. I called the morning of because it was around 10am only to be told they would not make it before I had to leave (strike one). So I figured okay I'll give them another chance. so I called back to re-schedule for Sunday from 2-6pm. I called on Sunday just to be sure they were coming only to be told they had me down for the following Sunday (strike two). Seriously??? I felt this was extremely unprofessional.