Allgood Plumbing, Electric, Heating & Cooling

Paul C.

In short: -All Good likes to screw people by charging nearly 2x their competition. (nearly $12,000 for a Heat pump and ducts in an unfinished 1,000 Sq Ft basement.) -All Good does not honor their own contracts and terms. -All Good employees are rude and pro-port they have the best techs in the area and no one else can install an HVAC system for a reasonable price. I signed the agreement to have All Good install an HVAC system in my basement, with the understanding I had 3 Business Days to cancel it. The next day, I received 2 competing bids, which included an AC unit that was 1/2 a ton larger and a higher SEER or nearly half the price! I called in to cancel it and the install appointment and I shipped the signed cancelled contract via Fed Ex Next Day. Well within the 3 business days. I waited patiently for 15 business days for my credit card to be refunded the deposit. Their terms indicated I would receive a refund within 10 business days. I had to file a Fraud claim with my Credit Card Company. SMH

Debra M.

Buyer beware! I called All Good based on recommendation of a friend after a plumber I had previously scheduled was a """"no show"""". One issue was a leak in my toilet tank. The person they sent advised me that my entire Kohler toilet tank was one single unit, """"parts"""" could not be replaced and that my two options were 1. replace the entire tank for about $392.00, and 2. replace the entire toilet, which All Good would install for a similar $392.00 price (I would be responsible for purchasing the toilet separately). I live in a Condo. A few days after the All Good estimate, a building engineer was in my unit for an unrelated issue. I asked him to look at the toilet. Turns out I needed a part. Yes, parts are available for my toilet. He fixed it and charged me $50 labor and parts! All Good was deceitful. Tried to charge me almost $400 for a $50 job. Shameful! I phoned All Good. Explained the situation to the receptionist who was very kind and assured me that I would hear from customer device within a few days. I have not heard a word.

Kathleen L.

I was advised over the phone that the tech would wear a mask. He did-- on his chin. We declined services, even though that means we have to wait until the weekend is over to have water.

Elizabeth S.

Allgood first came out 2 weeks ago to fix a toilet that wasn't filling. Then just this past week the toilet has started spontaneously and intermittently running. Then on Friday evening my kitchen sink started to back up, which was a new problem for me. Being as I'd used Allgood in the past I called them again, to fix both. I was told they couldn't come out until Monday morning. At that point, I thought that was fine because on their website it says they service 24/7 and emergencies. So I thought if it turned into an emergency I could just call them again. Well. Suddenly last night at 10pm it DID turn into an emergency- the sink (which I haven't used since it started acting up on Friday) backed up ALL the way, and the water had run ALL OVER the counter top, into the dishwasher and All Over the floor. In a panic I called Allgood again and told them this was now an emergent situation and I needed someone to come out That Night instead of Monday. I was told I would get a call from a technician when they were close to my home. Never got a call. So I called them back at 11:30pm and spoke to someone else. She said she couldn't see any order or message and she would send a message to dispatch but there was no one there, so there was no one for her to talk to. I guess you electronically send a message and hope someone might be checking them?? The website SAYS they are available 24/7 and that they Respond to EMERGENCIES but I guess that's Only if they're not asleep?????? So. NO ONE EVER CALLED ME. Nor did anyone show up. I called them back at 7 this morning and spoke to someone that sounded like I just woke them up. Told her the same story. She said she'd put in a ticket to dispatch and I'd get a call. Ha. Mind you, I have been telling them since my call at 10pm that it IS emergent. DON'T ADVERTISE THAT YOU ARE AVAILABLE 24/7 AND THAT YOU RESPOND TO EMERGENCIES WHEN YOU CLEARLY DON'T!! I called another plumber at another company who is coming out. Allgood is a WASTE OF TIME. I thought that I had found a reliable service but I was met with incompetence in an emergency. If I could give no stars I would. They are FALSE ADVERTISING AND UNRELIABLE.

Kirk C.

This review does not have so much to do with the tech as it does Allgood, the company. Allgood covered electrical, HVAC, and plumbing needs, which was great, because I needed all these services. First, I would like to say being a veteran, I appreciated that this company was founded by a veteran. Although that is not the only criteria I use in determining whether or not I would choose a company over another, it does carry significant weight. I can say without a doubt, I put too much weight in that category this time. I'll try to be brief. This was the third company I scheduled appointments with. All were around the same for estimates. Well, let me go back. Allgood (I spoke with Trevor) stated that it would be $39 for an electrician to come out after explaining the situation (which is I am selling and the buyer's inspector dinged us on some things-I had the complete report, so I knew exactly what was required, I just needed the estimate). So $39, that's cool. I also needed an HVAC tech and, again, I told Trevor exactly what was required according to the report. So the tech comes out. I again explain what I need and show him the inspector's report, complete with pictures. The tech was nice enough, but I was taken aback when he said he visit was $99! I was not told this. I would never have agreed to this, as I knew exactly what was required, all I needed was an estimate, which the other two outfits were going to provide free! I didn't put up much of an argument, only stating that I was not told there would be a charge for the estimate. He said there's always a $99 charge. I challenge anyone to find it stated on their website. It is not stated, nor was I informed. To add insult to injury the estimate was $768! This is more than double the lowest of the other estimates I got!! When I called back to inquire about the $99 charge, I miraculously got Trevor again who remembered me. He seemed to be, at first, at a lost for words when I asked for an explanation how the electrician's estimate was lower than that of the HVAC guy when the electrician actually had to use a multimeter, at least, and the HVAC guy didn't have to use one piece of test equipment. It just didn't make sense, and more so when I came across a page on their website that listed criteria for charging for an estimate, which included using test devices or cutting drywall. He maintained that he had informed me, by virtue of the fact that there is always a charge, so he must have told me, which is basically what I was told. Trevor said that he would """"look over"""" some things and call me back. I had no reason to believe I would have received a return call. Perhaps I could have given the benefit of the doubt, but at that point, I had had enough of Allgood and their shiggity, so I to,d him not to worry about it as I would not be using them for anything now nor in the future. I will never call these grifters again. But based off the number of positive reviews (assuming they are real), they have enough suckers to keep them in business. Not me. Sorry, not sorry...So I had to include addendum, since I had two different techs, and the separate emails requesting reviews keep bringing me back here. Again, the estimate for the electrical work was outrageous! Consistent with the HVAC estimate, it was very near double the other estimate I got. Allgood is NOT all good. I'll never call on this outfit again.

Deronte F.

do not use these people!!!! unprofessional. incompetent. unresponsive. they are in the business of taking your money and not doing any work. warning. ***do not use their services*****.

Alesha B.

Horrible service. We had them install a new system 3 months ago..3 months. The system is leaking and non functioning and when a tech comes, he assures us it's because the filter is dirty. This seems suspicious but I'm glad the issue is fixed. THE NEXT DAY, same issue. We call them to report that it has not been resolved. For 5 days, they say they are going to come, schedule us, DO NOT SHOW UP, say they'll send a manager, who is """"caught up"""" and DOES NOT SHOW UP. 5 days we are told someone is on the way and we see NO ONE in a home without a properly working HVAC system with a 6 month old infant in the home in August. 5 days we have to wait the 4-hour period at home for no one to show up!! They don't apologize. They don't give us a guarantee. They don't offer any incentive.They don't give clarity even after several calls from both my husband and I. I refuse to work with this company again. This has to be the worst experience. Just for clarity. They don't show up one day. I call them. They say someone will be there first thing in the morning. I call. They change the time to 12-4 or something. No one shows. I call. They say someone will come tomorrow at a designated time frame aka THE RUN AROUND. Tried to give the benefit of doubt but will not be working with them again.

Garry D.

I've used these guys for HVAC and Plumbing. There HVAC guys are great. However there plumbers are not good at all. I've had them out 2 times to fix a simple bathroom sink leak and had to make a 3rd appointment tp fix the same leak. After having an appointment set for a morning service call they call at 11:45AM saying they will NOT be out. So enough is enough. Wasted 1/2 a day waiting. Time to find a Plumber that can fix it the first time.

Michael S.

Called the company, they were suppose to come out and give a estimate, they didn't. Needed a hookup to main for irrigation system. The hole was already dug, so no digging for them. The guy shows up, doesn't have what he needs, so goes to home depot. Comes back, does the work, which took less than a hour. Would have taken even less time except he cut the pipe too short so had to fix that. Doesn't leave a receipt, doesn't tell us how much. To our surprise we get a bill for $450.00. WOW. We do this all the time and normal plumbing cost for it is at the most $200.00. Don't use them!

Trina B.

Allgood plumbing was very efficient, professional and arrive within the timeframe they agreed to arrive.