Allgood Plumbing, Electric, Heating & Cooling

Sunny D.

After having a """"no-name"""" plumber come to the residence and still having a leak issue, contacted Allgood. Very friendly people from customer service all the way to the plumber. They were very prompt at addressing my issue. When the plumber came out, he initially couldn't find the issue but did not give up and was able to find it. He spotted other issues that needed looking into that he could not fix and notified us. We were able to get a lot of things taken care of because of his assistance. Would call again.

RJ C.

TL:DR; The electrician who came by was exceptionally friendly and knowledgeable, didn't rush the work, and guaranteed what he did. What he did, however, was virtually nothing except up-sell me, leaving me to feel as though I've been ripped off. The lights in several fixtures in my hallway were (and are) flickering, and in other rooms, bulbs burned out exceptionally quickly. I called Allgood, who set me up with an appointment rather promptly. The electrician showed up within the expected time frame, and showed great interest in my dog and my job, &c., offering pleasant conversation. These are nice, but explicitly not what I am paying for when I seek to get back to that job. He never touched the flickering fixtures, and never touched the quick-to-burn-out fixtures. He plugged a $10 receptacle tester into a few outlets and informed me there was nothing wrong with any wiring anywhere in the house. However, as soon as we began talking about the possibility of power fluctuations, he was quick to suggest we install a whole-home surge protector. This work was done quickly and, as far as I can tell, satisfactorily, but at the end of the appointment, it sure felt like I spent nearly $300 on a whole lotta nothin'. So my prayers to the lightning spirits who live in my walls and make my xbox work have doubled.

Gus P.

We used Allgood because we got a Valpak coupon. The work was acceptable but their prices are outrageous even with the coupon. $600 bucks for a leaky toilet and to replace a pvc pipe. The plumber was here for all but one and a half hours. All I wanted is my plumbing to be addressed and not to have a plumber show off his billing app on his iPad. DO NOT waste your hard earn money with this company. I will never again use them!!!!

Kristen B.

I just had a full home inspection in order to purchase a property and just needed a written estimate and I was told there was a $39 charge to come out and provide a quote, which I agreed to. After the technician came out, my card was charge for $129. When I called to explain the charge was incorrect, I was told the $39 only covered the truck fee/gas to come out and did not include inspecting the pipes or providing a quote. I felt this was very misleading to not disclose the charges a customer is responsible for upfront. I talked to several different people before a manager finally agreed to refund a portion of the charges (although not the full amount I asked for). I cannot recommend this company because of the undisclosed fees they charge and also because they had the highest quote (about 30% higher).

Kim M.

I would be wary of the work done by Allgood Plumbing. Last year, during the very cold weather, I had a pipe in my basement burst; flooding, the whole thing. Allgood came out and fixed it in about 8 minutes for $314, which was fine, considering the situation. Last Friday, less than one year later, after a one night cold snap, the exact same pipe burst again, in the exact same place that had been replaced by Allgood! This time, the flooding was horrible, and ServPro is trying to save my carpet and drywall. When I called Allgood, they did come out and repair the pipe at no charge, but I am questioning the quality of the work done last year. It is obvious that it was not fully repaired last year. I have lived in this house for 20 years, have had one problem, and then the EXACT same issue the next year and they try to tell me it's because I didn't turn off the water to the outside hose. I am convinced the problem was not fixed correctly or completely last year. And, now I am out thousands of dollars in repairs and ruined items.

Kim H.

Just told the guy to leave after he started quoting a different price than the girl on the phone quoted. Typical bait and switch BEWARE

Greg S.

Allgood came out to bid a job for me. I called the morning of the appointment and they said they forgot. However, they were able to send out a tech and still made it on time. Good thing I called or they never would have been there. The tech was professional enough, but I never heard from them again. I called the tech, emailed the owner, and spoke to the receptionist. More than once. It's now been a week since my last contact and two weeks since the site visit. Need I say more. If you don't want the business, at least call.

Jeanne C.

Buyer Beware!!! I would give them a 5 star on customer service and technician was great. However, I feel 100% RIPPED OFF by the cost for repairs. This company does flat fee job quote. It was a Friday and I didn't want my plumbing leaking in my crawl space all weekend. The price quoted seemed a little high but tech said it would probably take him 5-6 hours or LONGER. Came back 2 hours later with parts and another plumber came to help - 2 1/2 hours later they were done. Suddenly the price I paid seemed MORE than little high - worked out to about $250/hour PER each plumber. I'd love to get that kind of pay. Yes, I signed the contract so I sucked it up and paid it. NO, despite the fact they did a great job on the actual repair would I ever call them again. I did call to discuss with office and they basically said I agreed to the price and that was the price. They wouldn't have charged more if it had taken longer than they thought. OK. So, I guess they made a really good profit on my job but lost a potential long term client. If you're going to use these guys for anything significant I'd get more than one bid. This was NOT a job with a lot of unknowns or digging around, this was replacement of 40' of exposed cast iron in a crawl space. FYI - when I checked them out on Kudzu they showed as being located within about 4 miles of my house, another reason I selected them. They were actually located 30+ miles away so there was a 2 hour lag time while the tech went to get materials and the proper equipment to cut out the cast iron pipe. I've done 4 renovations on my 40+ year old ranch home and consider myself pretty savvy and pretty fair. I don't expect anyone not to make a profit but this transaction felt like more of a rip-off than any prior interaction with any vendor. The Moral: Get more than one bid if you're spending over $500. If you want to patronize local go past the review sites and see where their actual business office is. Just consider me wiser but poorer. Ummm. OK. Read company response which solidified by opinion. I choose to support local businesses. The issue was that I was billed out at $250/hour for a plumber and I was advised it would be a big, hairy job that would take 5-6 hours or MORE when it took 2 1/2 hours and I deeply regret not getting a 2nd bid.

William R.

First off, though this company is called """"Plumbing AND Electrical"""", if you want anything more than a fan hung, or light switch repaired, look somewhere else. They have at most 2-3 electricians on staff. A month ago I tried them a month ago for some basic electrical work, and seemed professional enough (though were eager to push a surge protector upsell) and scheduled them for a second project including a major (1-2 day) rewire as part of a kitchen renovation. The appointment was scheduled to coordinate with the arrival from Florida with my father-in-law (a contractor) to do cabinet installations and oversee electrical repair and prep for the new appliances. After being told they would arrive """"first thing"""" the day of the job and after multiple call the electrician doesn't arrive until 4:00pm! AND they have higher priority customers first (priority hang a ceiling fan?!) looking at the project the electricians gives the run around that they """"may"""" have someone come next week?! Why did I make appointment TWO WEEKS IN ADVANCE?! In desperation to get at least A project done I scheduled a toilet installed to be done between 10-2 the next day. At noon I call to check when they will arrive, and. They say I have no appointment for me on record?!!! These schedulers need to be fired! The plumber does show at 4pm, hmms and haws for a while (likely realizing it's quitting time) he makes some excuses that his """"pipe glue is sticky"""", and will have to reschedule. NEVER AGAIN.

Braden T.

I'm the kind of person who typically does small jobs around the house. But when both the toilet on my main floor (which I had fixed myself, about a year ago) and the toilet in my basement (which I have never even looked in) both started leaking, I decided to call in a pro to fix them. I have other things to do with my time. Allgood was extremely responsive, and has a very modern operations side of the house (email confirmation, including photos of who's coming to your house, etc). When the plumbers arrived they couldn't have been nicer. Very professional, they brought cloth booties for their shoes indoors. Small talk. They took a look at the two toilets, checked my water pressure and my water heater (upsell opportunities?). We then sat down to look at the quote. Here's where the shocker came: $620. Over 600 dollars to fix two leaky toilets?! It literally took me about 30 seconds for the amount to register. I kept trying to shift the decimal point in my head. I gave them the news: that unfortunately I wasn't going to be able to pay that. They were nice and professional and understanding. Briefly tried to convince me that the repair would require """"two total toilet rebuilds"""". They might need to """"remove the tank and replace the gaskets."""" Right. They took my $39 minimum for the visit and were off. Tonight I found an unused flapper in my basement, which I used to replace the flapper in the recently repaired, but somewhat troublesome toilet on my main floor. Probably cost me $6 at Home Depot back when I bought it. I took the flapper from that toilet (which was still in great shape) and replaced the flapper in the basement with it. Turns out that one was so old it had turned gelatinous. Neither toilet is leaking anymore. Overall took about 20 minutes and saved me $600. So why only one star given all the positive things I said about them? Well, I don't trust them, and I don't think you should either. An honest plumber would have taken one look at the flapper in the basement and said it could just be replaced. An honest plumber would have at least tried to replace the flapper on the main before claiming that a """"total toilet rebuild"""" was needed. I don't even blame the specific plumbers who came out... I think the company requires them to do this. But that this just my theory.