Allgood Plumbing, Electric, Heating & Cooling

Tiffany C.

I'm a little confused. To rebuild my master bath toilet- aka replace the inside of the toilet - it's $149- I asked what the fee would be for a new toilet since the rebuild was SOOOO pricey - they showed me their price sheet which listed low end $429 to their higher end toilets $649. I asked him to check a leaky sink also, he advised to replace a plastic pipe and steel ring ( he called it a basket strainer) under my kitchen sink it would be $229???? The parts for both jobs are less than $60 in total at Lowes, Home Depot or Walmart. Hence, why I am confused!!! Why is their labor charge SOOOO much? My step father replaced these items for me a few years ago (so I know the costs) - he's not here so my hubby & I just decided to call a plumber and have them knock it out. Well...long story short- I saw this company's ratings on Yelp and decided to give them a call. They are very professional & prompt. But, you are going to PAY PAY PAY for their services. The technician was also very nice, & thorough, but no way am I going to pay this type of money for home repairs that will take less than an hour in total. I am 100% positive that I can find a reputable plumber that can complete these repairs at a fraction of the costs. I wanted to love Allgood Plumbing but NO. Love their service, not feeling their absorbent prices. I paid $38 for a toilet tune up on my downstairs guest bath and will find someone else in my price range to complete the other repairs.

Jason C.

I got same day service, and Bronson Gray was efficient and professional. He explained what was going on with my disposal and presented me with options. The move to paperless system is a major plus! The only reason I do not award 5 stars is due to the BS fuel surcharge they slap on every visit. For a business built around home visits,such a charge is insulting.

Jamila M.

Jared was timely, extremely professional and friendly as well! We called Allgood because our water bill had doubled in the last two months and we wanted to identify any possible leaks. Jared was able to identify two problems immediately and offered fair pricing. He was able to make all the repairs that day and was extremely thorough in explaining all of the warranties and identifying other things we should monitor over time. Jared was extremely trustworthy and I would recommend him again without reservation.

Jan L.

Very nice people, but get ready to be charged an arm and a leg, and the other foot, 4 additional fingers, and an eyeball. Too expensive for the little I needed done. They wanted to charge me an amount that cost 3x the cost of redoing my ENTIRE bathroom! Im on a budget here people. I had them do part of the work, which still was too much in my opinion. Im regretting it today but what is done is done. So, now Ive paid for a plumber to come and I still need work done to finish my bathroom. On the search for another plumber, hopefully an affordable one this time.

Mark B.

Very unhappy w/ Allgood in Loganville. They came out to replace the handle on my toilet (Home depot handles would not fit as it is a larger commercial toilet) It took the technician less than 5 minutes to make the repair, and I was charged $161 dollars. We were told that their standard charge for changing a handle is $146 whether it takes 3 minutes or 3 hours. I've spent about $5000 w/ them over the past few years. They'll get no more of my $$.

Joe A.

I had the same experience as others on here. A total rip-off. I needed a sink faucet and disposal installed. I supplied all the materials with the exception of supply lines and about a 15"""" drain pipe. He was there for approx. 3 hours and charge over $900! Yes that's a $300 an hour rate. Stay away!!!!!

Paul M.

I called for an estimate to install a garbage disposal. At the end of the call, I asked if there was a charge, was told $40. I declined and within mins, I got a call back saying they would wave it. I scheduled the appointment and the guy that showed up, professional and friendly. He checked out my situation, saw that there was electrical wiring, but advised I needed to install an outlet, and then plug the new disposal in there. He went to the truck and came back with a $395 estimate. Well, all the you-tube videos have me encouraged i can do this myself.

Kim C.

In short, Allgood is a RIPOFF! An Allgood technician/plumber came out to give an estimate on a dripping bathtub faucet. $345! I was quoted. Just by looking at it he told me the cartridge would have to be replaced in the handle portion, basically rebuilding the inside. I asked that it's not just a washer that needs replacing and he told me that this particular faucet doesn't use washers anymore. I asked if it would be cheaper to replace the entire faucet and he told me that job would be approx. $750 because he'd have to knock out some of the wall! Really!? So, for this I paid $39 for the visit which would be applied to the total. Instead, I called a handyman that I'd hired for a couple of different types of jobs. He actually installed two tiny replacement cups with springs (the new-fangled washers, I suppose), NOT A CARTRIDGE in less than 30 minutes for $75 ONLY! Now that's honest work and someone we can trust to do a good job for a FAIR PRICE. I'll never call Allgood again.

Michelle B.

We had a frustrating experience with Allgood that did not even involve any work being done. We got an estimate, and the guy who came out to give it was really great. Well, we called back to ask if we could have an itemized estimate for our bank (they were requiring it for a special type of renovation mortgage that we are getting) and we were told no. This was perplexing because literally all they had to do was break down the estimate to show X amount of parts (only 1 part) and X amount of labor (the balance of the original estimate). It was a very simple request and did not involve any price haggling on our part, even though the total amount was outrageously high. We just wanted to get the paperwork we needed to move forward with the home buying process. Their lack of flexibility and unwillingness to go (just slightly) above and beyond makes me very concerned for what kind of work they might've done had we gotten that far. They kept saying """"we just don't do that."""" No explanation, no attempt to make it work, no compromise. Whatever happened to customer service?

Kristen K.

Do not use this company - their prices are insanely expensive!!! I had a plumber come to my house yesterday to auger my drain and fix my garbage disposal. It took the technician about 5 minutes to fix the disposal and about 10 minutes to auger the drain. When he finished he remarked that both jobs were much easier than he anticipated. Despite that, I was charged $338.02 for approximately 20 minutes worth of work (and this included an online discount)! I called the manager to complain and did not receive the courtesy of a returned phone call. While I have no complaints about the quality of work, I simply cannot justify paying $338 for 20 minutes of work. That is outrageous! Needless to say, I do not recommend this company.