Allen Wrench Plumbing

Frances D.

Joe Allen the owner sent me a text message this morning at 9 a. m. and he said he is en route to my house and he should be arrive at my home by 9:30 a.m. today on Tuesday, November 16, 2021.

I saw Joe pull up in this really large Plumbing Truck with really a colorful advertisement that said Allen Wrench Plumbing Company with a man holding a wrench and had a big smile on his face.

I was using the bathroom then I heard my door bell ring twice. I walked up to my front door and I unlocked it from the inside and then I opened up the door. Joe has long dark black hair in a pony tail and he was dressed very casual and was wearing a tee shirt and long pants with shoes. Joe told me Hello and he said he is here to replace the Toilet Flush Lever handle in one of my bathrooms.

Before Joe came inside my front door, Joe said he wasn't wearing these Booties that are called these Shoe Coverings over his shoes. Joe was very polite and he asked me if it was okay with me if he came inside my house without wearing these Booties? I said well I don't mind as long as the bottom of his shoes doesn't have MUD or a lot of Dirty stuck to the bottom of his shoes. Then Joe looked at the bottom of both of his shoes and Joe said his shoes are CLEAN. I told Joe to come inside I had NO ISSUES with him not wearing these Booties on his shoes. I am a very easy going and down to earth person.

Joe Allen this owner walked into the front door this morning. I showed Joe this cheap part that I bought at my local Walmart Supercenter Store it was a metal Flush Lever Replacement Handle Part I only paid $4.00 for it last week at Walmart. I asked Joe if he could use this cheaper part today? Joe said sure Frances no problem at all. Joe and I walked down the hallway toward and into the bathroom. Joe took this Flush Lever Replacement Handle Part with him. I explained to Joe Allen the owner that I tried to flush my toilet twice and when i tried flushing my toilet the black plastic handle part broke in half.

Joe said the reason this older part had broke in half is because this part is really old. I watched Joe replace the Flush Lever Replacement Part Handle and it only took Joe less than (5 minutes) to finish this project. Joe removed the broken black plastic Flush Lever Handle Part and then he unscrewed and removed this black plastic part that has this silver flush lever handle that this part is connected to with his hand. Then the next step in this process I watched Joe Allen (owner) after he inserted this new Flush Lever Handle Replacement Part into the hole where the toilet handle is located at he attached this metal chain to the red flapper in order for this toilet bowl to drain properly when I flush this toilet. I asked Joe to (test out) and press down on the new toilet handle that he replaced for me. Joe agreed to my request and he pressed down on the new toilet flush handle part and the toilet did flush. I was so happy and thanked Joe.

I also asked Joe if he could give me an estimate on this Shower Head that had Hard Water Stains and Calcium Build Up on the front of the holes on top of this shower head in my shower room in this same bathroom. I also told Joe I removed this Shower Head to clean scrub it with a toothbrush to remove the Hard Water Stains and the Calcium Build Up with this CLR Solution. It only had taken me (3o minutes) to scrub off and remove these hard water stains from this large heavy shower head.

Joe said he examined the Shower Head that I had removed these Hard Water Stains from. I told Joe I would prefer if he replaced this Heavy Shower Head with a lighter weight Shower Head I will of course pay him for this New Shower Head today. Joe told me that one of his customers last week told Joe that he doesn't want this (lighter weight Water Saver Shower Head Part) replaced in his shower room. This customer gave Joe Allen the owner his shower head part. Joe told me he is going to give me this SHOWER HEAD FOR FREE and not charge me. I was really happy again and I told Joe I really appreciate him saving me a lot of money today.

Joe only charged me the $60.00 which is the original Quote he discussed with me last week on Yelp.com through the Text Messaging System. I wrote a personal check out to Allen Wrench Plumbing. Joe gave me his Business Card. I told Joe I will give him a (5 Star - Excellent Review) on Yelp today. Joe said he has been in business for 8 years and it is just him and his wife who own their plumbing business. Joe is married and has 4 children. Joe was very professional, knowledgeable, and he was really awesome I enjoyed my visit with him. I told Joe Allen I will call him again for my future plumbing issues.

I highly recommend Allen Wrench Plumbing.

Ashton S.

I hired them to do a job in my rental property in Vista. First, they showed up earlier than what we scheduled (!), did a poor and uncompleted job, charged higher than we agreed, and worst than all they didn't response to any of my calls, emails since then.
I keep receiving their invoice in email with no instructioddress to pay...

The contact person was Korina Allen.

Worst experience I had with a plumber.

Daniel W.

Joe Allen and his partner came out very short notice to fix a leak that had developed in our upstairs bathroom, which ended up ruining the ceiling of our downstairs bathroom. The problem was not a simple fix, and it took two different days of work. The guys are very nice, accommodating, and affordable. Allen Wrench Plumbing only charged me for the parts and labor once they figured out the cause of the problem, which was MUCH cheaper than I thought it was gonna be, and I appreciated very much that I didn't get gouged for two days of work. That's good business and they'll be my go-to plumbers for anything in the future. Highly recommended.

Linda L.

5 stars for Allen wrench. Chris came out and installed a new disposal on the same day I called. Excellent job well done.
Courteous and professional I would not hesitate to recommend his company.

Gabriela C.

I had another company out to diagnose the issue with my shower valve, they quoted me more than 1300.00 to fix the problem. I called Allen Wrench for a second opinion, they were able to diagnose and repair the issue for less than a third of the first quote. I found Joe to be honest and an excellent plumber. I will be using them for all of my plumbing needs in the future.

Christy D.

We've used Allen Wrench Plumbing a few times now as we are slowly making some updates to our new home. They are very responsive, easy and professional to work with, and fairly priced. I highly recommend them.

Steven W.

I had a leak in my water main into the house plus needed 2 laundry valves replaced. I called Allen Wrench on Thursday afternoon around 3 pm and Joe said he could come out the next morning between 9am-11am. I texted Joe several pictures of the issues and he and partner Mike pulled up at 10:15 next day as promised, replaced the damaged pipe, replaced the laundry valves, cleaned up and were complete by noon for a fair and reasonable cost. They were professional, polite, and personable. I will call Allen Wrench Plumbing again if I have plumbing issues.

Molly B.

Honest, clean, reliable. You can't ask for much more in a plumber. Liked them so much, called them back 1 week later to do another job for me. Joe and Mike my go to people. Try them and I bet they'll be yours.

Joshua L.

Our toilets were clogged and shower was draining slow. They came out the same day and had them unclogged within 30 minutes.

Liz A.

I had a leak in my upstairs bathroom that I wasn't sure what was causing it. I dreaded the worst of a possible pipe leak. Joe and Mike came out to assess and resolve the problem. Thankfully, it was just an issue with the toilet. They were both very professional and friendly. The work was done quickly and efficiently with a fair price. I will definitely use them again for any future plumbing concerns.