Allen Drain Service

Dan L.

Called them up for an appointment for pumping out my two septic tanks. Scheduled us in two days. Right on time, kept us informed on when driver was on his way. Very satisfied.

Justin H.

was 2 hours late, Bernie I believe is the owner, was extremely rude when he got there. The time before was also not a good experience.

Ken V.

We want to thank Bill of Allen Drain Service for saving our Thanksgiving Holiday. We had a house full of guests just as our sewer system backed up into the basement. No flushing toilets here! Conversations here were focused on which fast food restaurant or big box store to visit when we had to go potty. We called Allen Drain Service! We were guaranteed service the same day we called (very rare). Bill was at the house a couple of hours later, diagnosed the problem, and fixed the problem! And taught us a valuable lesson about home plumbing systems. Bill was great! Moving forward, Allen drain service will be our go to for all drainage issues. Thanks Bill!

Daniel J.

Water & ? came up from a floor drain and made a mess in the basement. We called Allen Drain Service in the afternoon, they were there the next day, snaked out the drain and removed the debris & it's just like new!

Marina S.

Call Allen Drain! You won't regret it.
Ok- I will admit, I usually do not go for the bigger businesses when I hire for repairs. I was stuck with a drain issue at one of my rentals in Kent on off hours and the guy I've used in the past was not responding any longer. I called Allen drain and they were friendly, responsive, and fit me in quickly. The workers that came out were knowledgeable and got the issue corrected promptly. Their pricing was way more affordable than expected (less than the independent guys I've used in the past).
I'm never calling anyone else for drain problems. I've used them several times now (drain issues are inevitable with 4 units full of college renters) and been happy every time. I called them out once and it ended up not being a drain issue - they let me know what the problem was and didn't charge me for the false alarm. They also have a warranty of sorts and will come back at no charge if the drain clogs again within a certain amount of time (I believe 30 days). The customer service is outstanding. This is the company you want to deal with.

Zack B.

This place has some woman named Ashley who works there and when I called the company to inquire about the mess they left I was met with a barrage of curse words by her. I was startled to say the least. Ashley seems like she is not the best choice for making this company look good. I will not be using this service as they left dirt and mud throughout my house and never bothered to clean up after themselves.

Angela D.

5++
We had to call Bob back we had another clog. The warranty states they will snake the drain again however if they find it's you not them such as things that don't belong in a toilet or sink. I am happy to report I put the warranty to the test and Allen Drain did what that said at no cost to us !!
Thank you so much I hope you get lots of customers you deserve it.

Paul P.

Very good to work with. Schedule quickly. I had to cancel due to not being available. 24 hour message person answers. Kind and understanding. Would deal with and refer again.

Tim B.

Used Allen Drain service for backed up sewer lines. Always fast and courteous. Fixed the clog every time! Highly recommend!

Bill W.

Great service! They came out the same day and took care of problem quickly. Mike was great and they called back to tell me they were on the way and then checked to make sure it was still working. Price was extremely reasonable also. I will call them every time I need a drain cleaned, you should too!