All Week Heating

Vince M.

Last week I had a clog in my kitchen sink. They came, snaked the drain for a few minutes and were done. The water went down the drain but they also did not pull out whatever was clogging the pipe.

Two days later the drain started to slowly drain the water and it got slower and slower every day until it became clogged up completely again. So I called them today that my drain is still clogged. I got their receptionist on the phone and explained things clearly to her. I told her I had your business come to unclog a drain in my kitchen. Two days later the water started draining very slowly and now it is completely clogged again. I need someone to fix the work that was supposed to be done last week. She said they could send someone out to take a look at it. I asked her are they going to charge me again because they didn't clear the drain the last time. (Keep in mind that nothing was ever pulled out of the clogged pipe, it was just snaked and the water started to go down.)

I was put on hold 2-3 times while she goes to check. Each time she returned after a minute on hold she replied they could send someone over to take a look at it. But she never answered if they were going to charge me for this visit. So I asked her again are they going to charge me for this visit because they did not do their job last time. This happened every time I was put on hold with her.

After the 2-3 times she put me on hold she put this guy on the phone, who never identified himself, who was very rude right off the bat. I had to reexplain the situation to him. He said he will send someone out to ""make me happy"". Again they were skirting around answering whether they were going to charge me again for paid services not rendered. So I asked him are you guys going to charge me again to fix something you were supposed to have fixed last week. He then started yelling at me ""you telling me you want me to send someone over there and you arn't going to pay for it?"" Why would I pay them again to do something that should have been done right to begin with.

I do not know who that guy was on the phone but I'd have to assume he represented their office management. Whoever he was he is a poor representation of the company and I am sorry my family ever did business with them. The actual workers seemed nice but seemed more concerned with getting in and out. I do not recommend this company to anyone. They are not honest and are hot tempered. Having myself worked in retail for many years I know that is no way to make and keep customers.

Rob W.

My water heater broke on a Saturday. They had a guy at my apartment an hour after I called and replaced it that day! I was impressed. Good communication. Fair price. Couldn't really ask for me. They really bailed me out when everyone else was closed.

Marliey A.

Stay away from this company, the owner is unreliable, it took three times for his company to fix my problem. I would never again hire this company for any plumbing job. STAY AWAY learn from my experience!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ana Lucia C.

The worst company i ever hired!!!!!! DO Not HIRE this COMPANY. They did a lousy, dirty unfair job in my house and they charged an arm and a leg and i will contact BBB. the manager was very nice when we called to complain but never gat back to us, that means they dont care. I am so disapointed and broke :(

Joseph P.

All Week service technicians are like shady auto mechanics dressed up as home repairmen. These guys work on straight commission and their whole goal is to take you for as much $$$ as possible. They could care less if they fix the problem, answer your questions, or leave you satisfied with the work they performed. They do not provide written estimates, then insist you pay cash, and refuse a receipt when you are finished.

I have no idea how a place like this is still in business or how Arnold Diaz (Shame, Shame, Shame) has yet to pay them a visit. I was sick to my stomach when I logged on and read all the reviews after my experience. Normally, I would never call anyone without proper vetting, but I had an ""emergency"" and that is the exact type of situation they feed on.

The workers are cocky, arrogant, and condescending. They are not particularly clean and do not wear shoe covers like their website claims. When you call the office to let them know you were disappointed with your experience, they instantly rush to defend their employees actions, even before you are done finishing your sentence. You can tell they just deal with complaints and angry customers all day.

Bottom line, don't make the same mistake I and many others have made, just avoid this place at all costs...

Keith W.

I used this company to install a new boiler -- they did a good job on the actual installation, but their customer service SUCKS! AND I caught the worker in a bold-faced LIE! After we agreed to a set price they had the nerve to charge EXTRA for removal of the old boiler. They told me ""We don't take personal checks"", meanwhile the receptionist told me they DO. ALSO, when I was going to pay them, the workers actually FOLLOWED ME TO THE BANK to get their payment! The bank is literally a 3 min. drive down the road! I've never has this happen with ANY contractor. I won't be using them again.

Meg E.

I used All Week because my landlord recommended them. Alex was super helpful and accommodating and even came at 10:30pm on a weeknight because our heat was broken and he knew it was freezing outside - definitely appreciated that! With issues like this, it's always helpful when these companies work around our schedules and not vice versa, which is what they did - so I'd recommend them for that reason.

Sam B.

It's never good news when your HVAC system needs to be replaced but my experience with All Week Plumbing was a good one. Ed showed up within an hour and a half, on a Sunday, and assessed the problem right away. He gave me a quote and said he would return the next day at 10:30AM with the necessary part to finish the job. He showed up on time, finished the job, and had my A/C back on line within a few hours. No complaints.

Alex T.

Don't ever trust this company!!! Very unprofessional. Complete rip-off scam. The ""technician"" after 4 hours of fooling around my house charged me $400+ for the inspection and that I need to buy a new unit for $3500. My wife was unaware of the scam and paid him. Finally I fixed my air conditioning system for $500 without buying anything new. Feel bad that I even called them and wasted my time to get finally the problem fixed. This company will cheat you with their nice website, but then rip you off. They will probably fix your problem, but you will pay 10-20 times more. STAY AWAY FROM ""ALL-WEEK PLUMBING & HEATING""!

Debbie O.

In the middle of winter, my Mom's boiler stopped working. Because she's 80, a widow and naive, and because they have ""these big ads right on the phone book"" she contacted ""All Week Plumbing"" and contracted with them to replace her boiler.

Here is my opinion. STAY AWAY from All Week Plumbing.

They were required to get a permit from the town my Mom lives in (Union County). The boiler runs fine but the town failed the job because ""All Week"" never installed a chimney liner. In the Northern states and with the high efficiency equipment now installed, if you have what they call a ""cold"" chimney (3 exposed sides), it needs a liner. It's even in the installation manual from the manufacturer. In any event, these people quoted the job, installed the boiler and refused, once the town failed the job, to install a chimney liner, even though it's a requirement to pass inspection.

Ozzy...the office manager. I just got off the phone with this rather nasty man. During conversations he's had with my Mom, he's asked if she would want him to come and remove the boiler. That sure felt like extortion to me when my Mom told me about it. He/they refuse to install the chimney liner and this is a $1,200-$1,400 extra cost that Mom just wasn't even aware of. They sent some other outfit to Mom's house who quoted her that price. Ozzy/the owner, offered $300.00 towards the job. Really! Wow, thanks guys!

They are real wise guys...exploit the ignorance of the elderly. Well, live and learn. May All Week Plumbing reap what they sow. I find it strange that this is their business model.

Be warned, in New Jersey, if you replace your furnace or boiler and have a chimney with 3 exposed sides, called a ""cold"" chimney, you are required to have a chimney liner. Make sure you get this in your contract with whomever you do business with. Otherwise, your town will not pass the job and the onus seems to fall on the homeowner to bare the additional (and perhaps unexpected) cost.