All Systems Heating & Air

Karen S.

This company was a vendor for my home warranty company and received my service request for AC repair early Friday afternoon. They were to contact me within 24 hours to set up an appointment, but despite a personal phone call and email, as well as a phone call and message from the warranty company, they did not make any contact. Early Monday afternoon, I got tired of waiting (100° weather on its way), so I called the warranty company. Once again they attempted to contact the company, but no one even answered. Unreliable company that I would urge all to avoid doing business with if at all possible.

Beachguy M.

No show...twice. This company is obviously not interested in working small jobs or those with home warranties. They simple don't show up if they don't feel like it. Sad. No phone call, no follow-up, just didn't show up (for the second time). Terrible customer service. Beware!

Jenn W.

Do not, I repeat DO NOT use this company. They were originally called to our house by our home warranty company. From the start, our new water heater was installed incorrectly (even had to call them out the very next day because we didn't have hot water). Fast forward 2.5 years, and we have a leak. We call them out and they supposedly fix it. Fast forward a few more months and we now have a destroyed living room floor due to water damage from a leaking water heater. We reached back out to All Systems who first denied they did our install, then told us to find a new plumber (no really they wouldn't stand behind their work). After speaking with a few professionals we find out the entire thing was put in incorrectly and was not up to California code. Maybe this isn't their area of expertise, but any company should at least stand behind their work and find a fix. We now had to pay out of pocket for a new install and have to do construction to fix all the damages.

Linda H.

The saddest company on earth, unprofessional, and don't think they'll be of service to you, forget it you'll be better off calling another company because this come SUCK BIG TIME.
Don't believe the hype about good service,.
I been waiting since February 28th to have something fix in my home now it's the 23rd of March and still no call back, and when I call them, they say we'll call you back to get you on the schedule NOT! and to this day NOTHING.
PLEASE people if anyone needs service run away from this company, you won't get the service they so proud of well I could be wrong they may like during poor service. Don't let the ads fool you RUN, RUN, AND RUN SOME MORE. You have the worst headache dealing with ALL SYSTEMS.
I advise contact BBS and complain they probably on the list of worst services on the central coast.

Joanie W.

Greg and his son did a great job at my place. I needed a furnace fix and a few days later the hot water heater needed replacing. They were quick, efficient, left no trash behind and were very pleasant to work with. I highly recommend their servies!

Doreen G.

Our hot water heater went out on a Friday morning. By the time our home warranty company contacted All Systems, half the day was gone. But Brandon with All Systems did make it out to our house as promised at 4:30 pm that day to confirm/diagnose the problem.
We then got delayed due to the home warranty process and the weekend.
But happily the new unit was installed and operational the following Monday late afternoon. A total of 4 days without hot water. Not pleasant but we survived.
The new unit was installed efficiently and its features explained in detail by All Systems. Brandon and Greg did a great job.

Shop S.

Wow, these guys with the 5 stars must be friends of the owner. WORST experience with a service company I've EVER had!
My husband is deployed over seas and so of course my heater breaks during the coldest week of the year leaving my 3 kids and I very chilly!
I waited 8 DAYS for my service call day and then sat at home ALL DAY today (to accommodate their service window). When I had to leave at 2:30 (30 min after the service window closed) to get my kids from school I called to find out when I could expect them to come by.
At first the woman indicated that they might not make it today so I reminded her of how long I'd already waited - then she said she would find out when he could come by and let me know.
After not hearing anything by 4:00 I figured they just weren't coming so I ran an errand I'd needed to do all day. As I pulled back in around 4:30 I saw their van and the tech getting back in to leave.
**BEST PART** - after I said ""I'm surprised to see you here since I didn't hear anything"" he said ""Okay, I'll have your warranty company assign you to a company who can provide better service"" and then he left. This guy was VERY snotty and obviously didn't want to have to work late tonight. I was stunned! Can't believe he still has a job!
ALL SYSTEMS - you need better technicians.
This could have been handled with a simple phone call earlier in the day to reschedule due to the delay.

Mrs. W.

HORRIBLE! TERRIBLE BUSINESS! Call another company for your ac/heating/plumbing repairs! We have a home warranty who All Systems is contracted through and what a disaster they were to deal with! They never returned my calls or got back to me on an arrival time to repair a water heater. When I called the warranty company to see what was going on they somehow were magically able to get All Systems to answer their phone where in turn All Systems lied and said we already had spoken and had a time set which was totally not true. Long story short they ended up NOT EVEN SHOWING UP for the supposed appointment and we were left another day without any hot water until another company was available to fix the problem. SAVE YOUR MONEY AND HIRE A DIFFERENT COMPANY! If I could give ZERO stars I would!

B V S.

Great communication, excellent service and very friendly men. They introduced themselves upon arrival, communicated their arrival time, explained what they were going to do prior to completing the job, showed me what had gone wrong with the fittings (leaking faucet). Top notch!!!

They were assigned per my home warranty company.

Excellent repair, courteous and professional.

Susan D.

Called All Systems at 10 a.m., told them I was unavailable from 2-5 p.m. and Greg was at my house before 5:30 p.m. fixing my A/C when the heat was the high 90's. He was fast, friendly, had the part needed on his truck, and only sold me what was necessary. Quality repair by a quality young man. I will call them again the next time I need HVAC or plumbing repairs. Fantastic repair experience! Call them!