All Rooter & Plumbing Service

Elaine L.

I recently needed a water heater replacement in my apartment and so I gave them a call. Minh was happy to give me an estimate. He had to contact my landlord in order to go on with the process (as per policy). After following through, he gave me a good price and was very quick! Very professional and nice :) highly recommend!

Dave G.

Complete unprofessional people. The owner is very rude and short tempered, he will hang up the phone on you if you have a problem.
They charge me $350to clear ONE sewer line, the next day it backed up again and they come and wanted to charge me additional $400 to clear that sewer line but from the garage, which they should have done in first place. I had to call another company and paid only $175 in the middle of the weekend to complete that job.
Do yourself a favor, choose any other rooter but this one..

Ivy H.

If I can give a negative star, I would. They arrived on time but after that, it all went down hill. They start by demanding who the house owner was and barked that he doesn't start a job unless we talk price. He didn't care to see where the water was leaking and barked at my elderly parents in both English and Chinese. When my dad was trying to show him some pictures of our water leak, he was dismissive, condescending and loud. I'm a very narcissistic tone, he yelled at my 76 yr old dad that he was the professional and uses cameras, etc. Then out of the blue, he says that we had too many ""leaders"" and just left without saying anything to us. He is in Chinese newspapers and has ads on Chinese channels. Don't waste your time to be treated rudely.

W C.

We have a 100+ year old house in the sunset and had never deal with a plumber before.
Our upstairs bathroom sink has had slow drain for as long as we moved here and this mornings was completely plugged. I tried to use the plunger and only made it worse. There was also water coming down from our downstair ceiling. It was a total "" oh shit"" moment.
We called our neighbor who seems to know a couple of reliable handy men and he gave us these guys number. They were able to come within a few hours.
They were very professional. I told them about the problem and it turned out to be an easy fix. The main guy even joked that it was such an easy fix, I didnt need him. They were able to fix my nasty plugged drain in 10 minutes. Tested it and done.

I'm so happy that they are the first plumber I call.

Aris C.

Wow, where do I begin. My advice for those seeking this company is to stay away. They're unprofessional, rude and a total rip off! You'll find better customer service and price elsewhere. A total disappointment!!!

Edward H.

Unprofessional & rude in customer relations! After clearing a blockage at one location of a commercial building, one of the other tenant found their plumbing blocked. When the affected tenant called All Rooter to come back to investigate the possibility that his work caused the blockage due to debris from the initial work... the tenant was met with rudeness and a resistance to consider a followup examination.

Fortunately, the affected tenant knew another plumber who immediately took the time (between another current job) to investigate, snake & clear that blockage. The problem was identified as debris from the first plumber's work... the debris backed-up and blocked a connected exit pipe!

Being a knowledgable plumber is important... but having the right attitude and acting professionally is just as important! It's always better to work with someone with the right attitude & a willingness to resolve a problem!

K Q.

Bad service, unreasonable charges, problems still not fixed after following their recommendation and gave them the job. No warranty to their job though it's written on the invoice as 90-day warranty. All kind of excuses to the unsolved problems and refused to come out to fix it without additional charges. Bad experience with the owner. No professional service at all.

Robert S.

We had a serious sewage backup in our apartment building. We called All Rooter & Plumbing Needs. Minh and his crew came out on the same day. They quickly diagnosed the problem by using an X-ray camera in conjunction with hydro-cleaning from the street as well as from inside the garage. They replaced a corroded and broken 8' long cast iron pipe by cutting into the concrete in the garage. Minh was very good in explaining the steps and actions taken to resolve our sewage problem. His crew (about 5 people) was very efficient, hard-working, and well-coordinated in doing the job. My wife and I are very satisfied with their performance and would highly recommend them.

Janet P.

Highly recommend All Rooter. We recently had to replace the main sewer line to the house and needless to say it was an emergency situation. We have used All Rooter for previous jobs and were very happy with the work so we had them quote on this job. Mihn (the owner) was very responsive to our request, and pricing was very competitive to 3 other bids we recieved. In the end- we went with them because of the pricing and our postive past experiences.

We were delighted with the project outcome. Work crews arrived as planned, worked according to the communicated schedule, pulled the right permits, and completed the job quickly. We used the opportunity to replace our drive as it was already torn up and used Gudry for that effort (separate review). Both companies worked well together and completed our project quickly, professionally and within a reasonable budget. (its an expensive job. period..)

jen l.

do not contact this place. its horrible. horrible job. too expensive. didn't help at all.