All Referral Plumbing

Elsa R.

Sorry to say I had reviewed this company Oct 1st of last year and gave them 5 stars who would of known a little over a year later I would need them again and wish to retract what I had put regarding this company. So I spoke with mike and informed him what the problem was, and he said I will call you back in 20 min. He never returned my call and since I have used his service before I called him back this was 2 hours later of waiting for him to call me back in 20 min. He answers and apologies and says he can be at my place from 5:30 to 6pm well its 6:30 and no call so I call him again and he says I will be there in 1/2 hour . He finally shows up with his helper and looks at the problem and says he will have to change the entire part and the cost will be approximately $200.00 and will call me back the next day with the exact quote. Well the next day came NO CALL AT ALL FROM MIKE, but I need to thank him because I You Tube the problem and had my cousin come and fix it the part was only 19.00 so with that said do yourself a favor and look for an honest plumber.

Robert N.

I had three clogged sinks. I scheduled an appointment for the following day. Johnny the technician came over and took care of the problem quickly. Pricing is reasonable, it would have cost me about the same if I rented the equipment and did it myself.

It's the best plumbing company in town. They provide great service and the technician was friendly. I will definitely recommend them.

Gen E.

Called them up today for a leaky valve on the toilet and the lady I spoke to was nice and got back to me quickly with a price quote. It seemed high but I asked about a military discount which they gave me. Ok that's good at least. The plumber came and said that the issue was with another valve. Apparently that valve would cost $100 more to fix. Wtf? I asked if he can give me a discount, got 10% but the total cost was still high. I was tired and I just wanted it fixed so I said fine. Bottom line I felt I was overcharged and it only took him 10 mins to complete the work. And he didn't turn the main shutoff valve back all the way open when he finished. Lesson of the day, get at least two quotes (if you have the time, patience, and you don't want to be ripped off). I won't be using them again.

Lelisa B.

4 Stars and 1/2 !

My toilet was clogged. Denise answered and she was friendly. She said she was going to call back in ten minutes (to check who can come to my place) and she did. The technician Juan arrived 45 minutes later as Denise had promised (within 60 minutes). Not only did Juan unclogged my toilet, but he reset my garbage disposal as well.

Juan did not have an invoice for me which somewhat bothered me but according to Mike they were in between moving the office at that time (7/3/2013). However he did email me the invoice (after a couple of phone calls).

Danny R.

Let me start by saying, I dont have experience in plumbing except for very small projects at home.

Last night, found out my water heater took a dump. Having zero experience in changing out a water heater, I went for the plumber call.

My normal plumber who I trust and does not over price their work were fully booked and couldn't squeeze me in till next week. Far too long without a hot shower. So I found this company thru Yelp and was glad I did. I read the reviews and liked what I was reading. I also made several calls, including this one, to compare prices.

All Referral Plumbing was far the cheapest, thats including Lowe's and Home Depot. And with the positive reviews, I thought not a bad idea.

Mike gave me a reasonable price to change out my water heater ($250). Told me his worker Johnny would arrive between certain hours, which he did. The work was quick, friendly and Johnny definitely knew what he was doing.

THINGS TO CONSIDER: Buy a water heater before you call any plumber. It'll be cheaper. Make sure you have all your parts that you need too. Plumber will charge you alot more than they are worth.

The reason why I gave 4 stars instead of 5 is because I was going to be charged $50 for each supply line (hot/cold). I told him I would go get the supplies for him. I drove to Lowes and bought 2 lines at $15 each. 30 is cheaper than 100. Johnny told me what else I needed and I got it.

All in all, it was a learning experience. Come to find out, I learned I could've did all this work myself and save me $250. With a lil help from YouTube.

After everything, I am pleased with the work Johnny did and with the services. I would definitely call All Referral Plumbing again if my original plumber is unavailable.

Thanks for the great services Mike

John M.

I called these guys on behalf of our office when our main pipe line became backed up. It ended up costing us 4 figures to get our plumbing up and running again. I'm not qualified to say whether or not they were fair on that front. I do have the following critiques though:

- The work was done over a few days. Each time they designated a time that they would arrive to work here they showed up at least 15 minutes late.
- The repair guys would routinely leave to visit other job sites and deal with personal matters. This significantly increased the amount of time we were without restrooms.
- They were not forthright on costs and things added up fairly quickly.
- They were unprofessional in a number of ways including having the child of one of the repair guys on-site.

Russ M.

Mike de Hoop is the most honest and communicative plumber i have ever met.
He is such a hard worker; he picks up a shovel and doesn't just boss the guys around.
His prices are approximately half of other decent plumbers (based on bids) and his work is better! I would recommend this company highly.

Jeanette F.

I am so thankful to Mike and his partner. I had a leak and we could't really identify exactly where it was coming from. Her responded to my call that morning and we was very thorough going over every inch of the plumbing system to determine exactly where the leak was coming from. It turns out the water had come from the refrigerator water line that was very loose. I am very satisfied with their service will call them first if I had any issues.

Martin W.

SUMMARY:
Friday, March 1, 2013, I needed to find a good honest plumber fast. I did my research using Google, Yelp, BBB (Better Business Bureau), and other places on the net and quickly eliminated the bad ones. Two were left standing, I took a chance on one of them. After my potentially very expensive plumbing ordeal was over, I am happy to say, I found a competent, good honest plumber, who answered my numerous questions with patience and honesty during the 2+ hours he was at my house. I would definitely call him in the future and recommend him to anyone.

DETAILS:
I needed a plumber quick for a clogged drain and major drain leak problem under my house. A big pool of drain water had collected under my house. My mother recommended someone she found in the phone book. I called them, they answered, within seconds they put me on hold or something. I don't know, because they said nothing. NOT PROFESSIONAL!! Then I did what I should have done, ignore their fancy phone book ad and research the company on the net. The result, they had bad reviews and they were going to charge me $75 just to take a look at my problem.

TIDBIT 1: Ignore big fancy phone book ads, research the company thoroughly on the net.

As mentioned in my summary, I found a plumber. Mike answered my phone call quickly. He was at my house about 30-minutes later. After a preliminary FREE inspectiossessment, he concluded he needed to use an optical video cable to go into the pipes to determine the real problem. I emphasized the FREE, because two other companies I've dealt with just to take a look, charged $35, the other one $95.

Mike left, came back, etc. etc. in summary, the optical cable punched through the blockage fixing the clogged drain problem. The optical cable video showed old drain pipes that need replacement in the future, and some insignificant minor tree roots that had penetrated the clay piping portion of the sewer. A major thousands of dollar expense, averted. The leaking drain pipe problem under my house, no longer leaks because the clog pressure is no longer there. In the future, that section will be replaced, but it's not necessary now. I'll monitor the situation. Mike gave me an estimate to replace that section of piping.

IT'S MAJORLY SCARY TO ME TO THINK, what if, I went with some other plumber who was incompetent and dishonest!!!!

TIDBIT 2: If you have an old house, mine is 1951, on a raised foundation, place thick big plastic sheets under the house, in the crawl space, especially under the old drain pipes. I got lucky, about 7-years ago when I rewired all my telephone lines, I got tired of getting so dirty with the powdery soil, so I placed big plastic sheet down there. Fast-forward, when the drain pipes leaked big-time, big pools of water formed, but on-top of the plastic sheets, not on the soil, so no muddy lakes formed. If I had not placed plastic sheets down there, it could have been a costly major 2+ week clean-up ordeal to drain and dry the soil.

TIDBIT 3: With the lakes of water under my house, I needed to drain the water. Since 1) Professionals charge $400+ to do this, and 2) because the water was on-top of plastic sheets, I decided to do-it-myself. Tried wringing a mop, too much water, so I dropped that idea. I bought and tried the water pump you place on a drill. WHAT A WASTE OF MONEY!!! I've been wanting to buy a Wet/Dry vacuum cleaner for my garage, etc. So I thought I'd try the Shop Vac (Wet/Dry) that sells at Lowe's. Bought the 6-gal general duty vacuum for a total (with tax) of about $40. Had my fingers MAJORLY crossed.......IT WORKED!!! YIPPY!! I vacuumed up the pools of water, and had to empty the vacuum cleaner at least 4-times. DIY for $40 is way better than $400+.

Lina T.

Excellent Service. Steve was on time, personable, professional, reasonable, and did a great job! It felt like he went above and beyond to fix the clog and He gave suggestions on maintenance which I really appreciated. I would definitely use them again!