All Purpose Plumbing

Mary Elizabeth E.

We had a pipe break in our attic Sunday night on MLK weekend. Several companies before this one said they were booking a week out, or they ""couldn't take a customer right now."" All Purpose Plumbing got us scheduled for the next morning.

Jacob came within the time stated, was respectful of our property, did a thorough inspection of the problem, and made sure we agreed to the quote before anything was done. He took multiple pictures for our insurance company also.

All the equipment was on his truck - no waiting for a Home Depot run as we experienced with another company. HE COMPLETED THE JOB AND GOT OUR WATER BACK ON THIS VISIT. I have never been so happy to hear a toilet flush lol.

Felt very safe with this professional in our home. He understood and was careful about our rescue cat who was shut in a separate area.

The price was lower than another plumbing company's work yet he spent much more time with us.

He gave us advice about knocking in a pipe when the water was back on, and explained it was a convenience issue rather than a necessary repair -- he could have charged us for more work that wasn't an emergency and we wouldn't have known the difference. Instead, he gave us contact info for when we could afford to have further work done. I'm retired and on Social Security so that made a huge difference to us.

God bless you Jacob! I'm so thankful for this affordable, ethical company that does solid work. We will definitely call them for future plumbing needs.

Freddie L.

While All Purpose Plumbing is a ""Trusted"" company that will show up on time, and usually always has plumbers available on short notice, I can tell you this last experience will 100% be the last time I call them for any repairs or work needed. I have no issues with paying for honest work and I understand everything that goes into what these plumbers do, but this company and their fees, feels like you're being Price Gouged.

The plumber had to remove a 36 inch by 16 inch piece of drywall to see where exactly the leaking pipe was leaking from, I did not have any tools with me to cut open the piece of drywall, so the plumber said he could do it for a fee of $262.00!!!!!!!!!!!!! I didn't want to cause a scene or be dramatic about the outrageous price, so I agreed to the charge for the work, as the leak needed to be taken care of, and I'll just take the financial loss this time.

What's more aggravating and annoying after paying an egregious fee to these money suckers, they will Spam your email (even after you Unsubscribe) like Bed Bath & Beyond with things like this ""This is Steve Leal from All Purpose Plumbing. We're hoping you can help us out! Is there anyone else in your community that could benefit from our services, like you did? It would be a huge help to our business if you could share our details with them! We've made it easy to share, just click the link below"" Hahahhaaaaaahahhahaaaaaaaaa.... You're asking me to help you out??? How about YOU/ALL PURPOSE PLUMBING, HELP ME OUT BY NOT CHARGING $262.00 OF MY HARD EARNED DOLLARS to cut a 36 inch by 16 inch piece of drywall that only took 45-60 seconds to cut open. NO!!!!!!! I WON'T HELP YOU OUT!!!! I WON'T REFER ANYONE I KNOW TO CONTACT YOU, AND ACTUALLY I'LL TELL THEM WHAT A RIPOFF OF A COMPANY YOU ARE.

You want some real talk from a former customer... How about instead of charging $262.00 to cut a 36 inch by 16 inch piece of drywall, you charge $50.00!!!!!!! While $50.00 is still a stupid fee to charge for that kind of work, it's at least an amount/charge that people will forget about a month later. BTW... I'm not even complaining (and I easily could) complain about the other outrageous charge for the work that was done. But as mentioned, I will no longer use your services or recommend anyone to use your services.

Jeff K.

BE WARNED - I utilized All Purpose to flip my washer and dryer from my kitchen to my garage. They were a referral from another company that was doing the electrical part of the job. They did not perform half of the contract and when I called them to figure out what happened the manager said they wouldn't come back out without a new quote. They did not finish half of the job, left my garage and kitchen a mess as they did not clean up, refused to complete the vent to my washer and dryer (making it inoperable at the current moment and leaving us to find another company to come fix their work), and refused to reimburse any of the $2,100 they charged for this job. The electricians on the job stated: ""I have never seen a company do that before in all of my years in the field..."" Be extremely mindful of using this company.

Carol F.

All Purpose Plumbing exceeded my expectations and did an outstanding job on my repipe and waterline replacement. I knew when I had my estimate that I wanted this company to do the work because they showed great expertise. Their level of professionalism was unmatched by any other plumbers who bid my work. The waterline replacement was trenchless. They barely left a mark where they worked. I was so happy to not have the yard dug up or anything that would damage my garden- Which would have been the case with the other estimates I got. All of their materials are top-notch (Pex-A) and not low-end. They are a family-owned business that took my concerns seriously and answered all my questions at all times. They were very respectful in my home- no shoes, were careful my cats didn't get out, inspected their work, and made sure to do everything to meet my expectations. They paid attention to the little details, and I will use them for all my future plumbing needs. You truly get what you pay for!

Joy J.

RIPOFF. The plumbers came out and did some research onsite to find the unknown leak in my water system. They misdiagnosed thinking the problem was due to underground pipes, and started digging... When they discovered the problem was elsewhere, they stopped digging (landscaping disturbed and plants now dying). Once the leak was found, they said they could not service it because it was inside an RV. Okay, but the company proceeded to keep the $1100 deposit I had paid upfront to do the underground, all-day job, which was their own misdiagnosis and which they stopped doing after less than 1 hour. I tried to negotiate with the owners, but sadly they were not cooperative...I am out $1,100 just to identify the problem, a total of 3 hours of work, and it's not even fixed!

Joey S.

Maybe update your information with the people answering your phone. They just make appointments, tell you how much they are charging just to show up and reply I don't know when any other questions. What your saying does not match up with your answering service.

Maria P.

Excellent work and customer service. The owner personally answered my questions immediately before I signed on. Price was fair.I had the house repiped and the main line reconnected to the city line.They did it with a minimum of muss or fuss. Also great job repairing drywall and painting it--I provided the paint and they had the drywall. Brent, the lead on this job, was an excellent tech. He tweaked a couple areas as part of the job and was very careful to make sure my cat didn't escape. By this I mean always closed the door behind him.Also took his shoes off going up my carpeted stairs. This company has glowing reviews from folks in the North Slope because we have older homes with distinct problems. I waited a few weeks to write this review to make sure my water pressure and flow remained excellent and it has. I was showering with a thimbleful of hot water before the repiping. I am very pleased.

Melissa P.

Overpriced useless I had all purpose plumbing come out to replace a flap in the toilet. They charged me over 320 I immediately noticed the next day the water kept running and the issue wasn't fixed.... took them several days to get out to fix it on the 2nd visit they mention I might need a new toilet because the rubber flap isn't the right size.... within a few week the toilet is broken again water is constantly running I called their answering service twice and was promised a call back... nothing then when I call back they tell me I need to pay more for a new toilet... if that was the issue why was I not told originally! On my first visit with them my goal was to get the toilet fixed and working and the solution i was told was to replace the rubber flap. I hired a professional to come actually fix the issue if I wanted a useless fix well I could have done that for free. So now I've gone over weeks without that toilet working and they want me to pay them over another 300 more just to fix the issue I originally called them for. I would like a refund or an actual solution but they denied my request and are only willing to fix the issue if I pay them more .... this is not at all what I would call upfront pricing...

Chris Y.

Horrible experience using All Purpose Plumbing.
Beware of their ""flat rate prices"", this might be beneficial for those with unknown issues but read the fine print that is not consistent with verbal communication upon estimate.

Unfortunately when sharing concerns regarding pricing and overall experience the customer service continued to circle back to the the estimate.

Way better plumbing services out there that provide service, experience, and care for their customers.

Lexi L.

Do not use ""All Purpose Plumbing."" We were looking forward to supporting a local business but was met with shady business practices and awful customer service. The owner quoted us one price for work. The day the work was to be done the worker decided to charge $500 more plus taxes. Our deposit was not immediately returned.