All-Point Solutions Plumbing

N W.

We wanted to reroute some of the pipes of our Navien water heater in the garage. We contacted a few plumbers listed on Navien's website, one of them referred us to John and All-Point Solutions Plumbing. John stood out from the start because he was very responsive in communications unlike many contractors we've talked to. We are not familiar with tankless water heaters but John is always happy to explain things. After a couple of back and forth communications with John and our city office, we finally came up with a plan. We were impressed that John was every patient in discussing and adjusting the plan throughout the process. After we finalized the plan, John and his helper came and finished the job in less than half a day. Our previous water heater pipeline placement was functional but messy and ugly, John not only did a good job adjusting the pipeline routing but also made it look more aesthetically pleasing. Overall, we really enjoyed working with John, he is responsive, patient, down to earth and of course great at his work. We highly recommend him!

Yoonsun C.

John has done small and big jobs around my house and I cannot recommend him enough. His quality of work is top notch and his work ethic is exceptional. He is honest, uses high quality materials, does not cut corners, and yet his price is reasonable. As an added bonus, he is just a genuinely good and caring person. :) He has been and will continue to be my go to person for all plumbing related matters for as long as I live in the area he serves.

James B.

I rarely write review on Yelp or any other sites, but what John has done is really impressive.

Our old Navien NR-240A tankless water heater starts malfunctioning and has cold water sandwich issues, but after suffering 1.5 month back and forth terrible service from First American Home Warranty and without any progress, we finally had enough.

My wife looked online and was recommended John as Navien specialist, after talking with us on the phone and understand what we have gone through (having a baby at home and does not have any hot water in the winter for 2 weeks plus), John offered to help fixing the existing unit to see if it can help mitigate, he came with all the components that are potentially needed
(alert !
The plumbers from First American brought nothing), and immediately gained our trust with his expertise and deep understanding of the system. He tried to fixing components that could be problematic, we end up having to replace the unit (Thx First America for breaking it)

Our original replacement service were originally scheduled on Wed, but John helped accommodate and after two hours, he came back with an assistant and kicked off the replacement work, he is super efficient, knowledgable and shared details of the new unit, and after two more hours, we have our hot water back !!!!!!

Definitely will recommend to any one that I know, thx a lot for the help, John !

Avi C.

Quick response for a consultation on a hot water recirculating system. He advised us that it would be pretty involved and expensive and recommended that we not do it now, which I respect for his honesty.

David L.

Friendly and speedy service. Reasonably priced. John is the go to person for any Navien water heaters!

Victor O.

I highly recommend John and All-Point Solutions. John came out to fix our Navien water heater that provides hot water to our radiant heating system. Communication with John was good, and he showed patience and persistence in figuring out the problem and dealing with the awkward location where our boiler is installed. He was knowledgeable and had the replacement piece required on his truck so the repair required only one visit and his pricing was fair. We will definitely call on John again in the future.

Paul B.

I had a great experience with John, a recommended Navien water heater plumber. He's super nice and kept me informed of exactly when he'd come. He ended up arriving an hour early which is a great surprise when you need a plumber! He diagnosed our Navien tankless water heater and came up with ideas on where the problem was even though it didn't involve the actual heating unit. He kept on working until he found us a solution to get us hot water. It took him two hours to make the repair but it was a life-saver to get our water back again.

Noel N.

John just finished installing isolation valves and exhaust vent pipe to the attic to the side of the house on my tankless water heater. He did an excellent job. Highly recommended. I found the best honest plumber in town.

William K.

Nothing like cold showers to motivate you to call someone. John at All-Point came out to my house at 9 PM to fix my Navien tankless water heater. When he realized he didn't have the part to get it fixed he said he would be back at 9 AM the following morning. At 9:50 AM the following morning I was taking hot showers again. Thanks John!

Bonnie M.

These guys are great! I highly recommend John and his crew for any plumbing issues. They are honest, reliable and do great work.