All Hours Emergency Plumber

Richard M.

Had the cold water pipe going into the water heater break. Trough my Home Warranty Service I was assigned All Hours Emergency Plumbing. Customer service was great. Plumber came out and determined that the water heater needed replacement, which thankfully was covered trough my home warranty. Plumber came in again 2 days later and installed swiftly and professionally the new one. After install and testing, showed me the basic functions. Very professional and attentive. The one, and only complaint I have, and hence the 4 star rating, is the additional non-covered charge of 495 I had to pay for """"install modifications"""" since the new tanks are a bit wider and taller. I feel this charge was extremely excessive and should be part of the actual install. My before and after pictures basically show no difference. Other than this, good company

barbara o.

YOU HAVE BEEN WARNED. We HAD to use this company through my home warranty with American Home Shield because any other plumbers American Home Shield had contracted were 4 hours away. We had a leak in a garage wall. They sent someone out on a Monday who claimed to have fixed the leak (we had to pay home warranty deductible of $125) and found mold and pushed us to call their """"sister company"""" who does mold remediation. Called them, guy came out who quoted us $3500 to removed a 3'x3' area of mold. OUTRAGEOUS. He was trying to gouge us because we were out of state. We then used a different VERY well-recommended and REPUTABLE company for the mold remediation at a cost of $600 who found the leak still present! Called All Hours Emergency Plumber back on Thursday to tell them they HAD NOT fixed the leak. Everyone there was very rude and claimed this must be """"a new leak"""" and that we would have to go through American Home Shield again. They also called both my husband and I trying to find out who we hired for the mold remediation. NONE OF THEIR BUSINESS! Got an appointment for All Hours Emergency Plumber to come out on Saturday (5 days after leak should've already been fixed). Then they called the next day and cancelled for Saturday and rescheduled for the following Monday. NOPE NOPE NOPE. I cancelled them altogether and found a well-recommended plumber who came out IMMEDIATELY and charged MUCH less (not through American Home Shield), found the leak immediately and fixed it for $105 which we just paid on our own. This company has no listing with the Better Business Bureau. Not surprising as I've read a lot of poor reviews about them here and on other sites.

Jeffery M.

This is the best plumbing company in the Jacksonville area they have great service and are fast Eddie came out and did a phenomenal job I recommend that you ask for him if you call these guys I will definitely be contacting this company and specifically Eddie when I have any future plumbing work done

Bo J.

Had two simple fixes, sink leaking and toilet continue to run. Took close to 4 hours for sink, two days for running toilet, which by the way , after a week it still runs continuously. They refuse to come back out

Eric S.

Through my warranty, they came out to replace a leaking disposal. Now it leaks the other side. Called at 430, they refused to send a tech back out to fix it. So I'm going to replace the piping myself that connects to the disposal. But this company gave my information to another company, Drimaxx who called me the day before my appointment to offer a mold inspection. He came out, used a FLIR cam, told me I have mold under my vinyl flooring, under the sink, and the wall behind the sink. The guy had alcohol on his breath, no ID, no uniform, no ID on his trunk. Said if I went through him, I basically would have all my cabinets and counters replaced. When I asked for it in writing, he balked, stepped around it for 5 minutes. Kicked his ass out, and googled the guy. As bad as this place. Insurance scammer. I reported this to my warranty company and agreed its a scam. Avoid this company.

Steven K.

I had a great experience with Dalvin from All Hours Emergency Plumber. He came to repair my garbage disposal and even showed up early for the scheduled time slot. Not only did he repair my garbage disposal, but he showed me what to do next time! Thank you!

Mariana O.

I do not recommend this business. They are dishonest, they charged us for """"time locating the part"""", which is a complete scam and their cost per hour is not reasonable at all, as their website states, they charge $125 per labor hour, which they won't inform you. I've complained and they keep ignoring my emails. Since we live out of the country and weren't physically there when the plumber was doing the job, they took advantage and robbed us. Do not use this plumbing company, they will rob you. They are unprofessional, dishonest and not reliable.

Natalie S.

They blew out heater box and box starting leaking. The Plumber left and said it was Electric problem. Electrician visit home stated it was not an Electric problem the Plumber blow out Hot water heat box and box needs to be replaced. I called Plumber back and spoke with representative and supervisor for assistance. Supervisor stated her Plumbers dont make mistakes and nothing they can do about it. Supervisor hung up....They were very rude and I paid my deductible to have a blown out box and not replace. I will definitely will be passing the word around not to use this Plumming Company. Unprofessional and Unacceptable.

Gale B.

Water heater died and they got me hot water again fast! Second time installed new toilet professionally, fast, good clean-up -- and friendly. They're now my regular plumbers!

Leala M.

They have a knowledgeable and hard working plumber who is helpful and friendly. Also, every interaction I've had with the staff has been positive. All Hours Emergency Plumber is a great choice for a repair plumbing company.