All-Flo Plumbing

Sean O.

Word to hopefully wiser world

Word to the hopefully wiser world

I am a contractor familiar with the trades and I have never had a plumber show up after a call in charge $280 just to show up

I was never told it would be that crazy expensive, I've worked with several other plumbers that would agree. This is absolutely ridiculous.

This was my foolish mistake and trusting a company I've never done business with, that is just taking advantage of people and their situation.

The tech was incredibly gracious, and felt horrible about their fee structure, but after showing up, I had no choice but to pay them, but I really feel compelled to warn anyone that this company takes advantage of people!

There are plenty of qualified plumbers that don't gouge you from the first second... I'm usually smarter than this, but I was in a hurry, and when I called to make sure that I wouldn't be charged after our rates I was then shocked to find out the initial $280 fee just to show up.

Make sure to ask what their charges are prior to hiring these type of predatory companies.

It is my hope that this technician finds a company that deserves him, I know this wasn't his fault and he was a very kind and gracious man, whom I hope finds a better home.

Hannah H.

We were referred Allflow for a basement drain issue. They were prompt in getting here, did a thorough job cleaning the roots out. Unfortunately, pricing was not clearly communicated. We were quoted ""no more than $650"" and the ending bill was $1,500. And, turns out the problem was actually the city's fault, not on our property, so we fronted all of that billing.

Steve H.

Basement shower valve needed replacement. Super nice team. Very good work. They cleaned up, and the price was very fair.

Taylor A.

I had called All-Flo initially to snake the pipes as we thought that there was a blockage. It ended up being a broken pipe and because this home was a new purchase, the repairs needed would be covered under our home warranty. All I needed was someone to call and/or email the estimate to my warranty company to confirm the amount they would be paying and the man Kevin I spoke with put me on hold half way through explaining about needing an estimate emailed over and got back on the line and the only explanation stated for not wanting to email and/or call over is ""we don't do that"". I asked for a reasoning why they couldn't confirm they would be my contractor and he said ""I asked the guys in the office and we all say no and if they were to call us to ask we wouldn't tell them anything"". Granted, if this is their policy to not work with warranty companies that's their own choice, but the blow off after already paying them $300 for the initial call out and giving no reasoning is just bad business.

Adam O.

We called All-Flo to investigate significant sediment in our hot water lines that was clogging several fixtures. Two apprentice plumbers were sent to our house. They proceeded to remove a few shower valves and attempt to flush out the debris by turning the water on and off. No advanced plumbing techniques were attempted. After 4 hours, they concluded that they didn't know what the problem was and they were unable to fix it. Total bill: $700. Not only is the hourly rate absurdly high, but it should never have taken 4 hours to determine that they didn't know how to approach the problem and that flushing the lines wasn't working. Make sure you get a quote from someone else before considering this company. Completely unreasonable.

Wendy J.

We'd had water leaking from drain pipe on the water heater for a couple months. Finally decided to call an expert! Trent provided options and we chose to replace vs repair given the age of the tank. He was very professional, took time to explain what needed to be done and left the workspace clean. We will definitely call All-Flo for our next plumbing job (coming soon).

Steve D.

Nov 15 2021. without me knowing my tenant called all Flo as he had sewer back up. Tenant said they snaked for 2 hours and said the plug was too far.
they could jet it which could effect all the apartments or dig outside and wanted my Okay. Thankfully I said I would research first. I arrived 9 am the next day. I have a couple snakes, one is a 1/2"" 50'. It took me 2 1/2 hours of snaking , pulling out pieces of cloth to open the drain, the tub was still plugged, I freed with a plunger. I said to tenants uncle, do you think All Flo will send a bill ? Uncle Bill said ""No we paid $600 yesterday"".
My experience, 2 hours...$600 and leave without fixing. Then I cleared it without all the fanfare and huge bills... thus the 2 stars.

Leah H.

e had water leaking into our basement from a drain. All Flo was able to schedule us before anyone else, just the next morning instead of a week out. Andy came out to service us, and WOW, what amazing customer service. He was friendly, super knowledgeable, and thorough - taking the time to explain and show everything to us. I would recommend Andy and All Flo to anyone that needed service!

Julie B.

We needed a plumber to hook up our updated dishwasher and fridge, so we called All-Flo. Not only did they get to us the very next day, but they were right on time and were so gracious. Our previous dishwasher was over 24 years old, so there was some discrepancy in the correct size hose. No problem for All-Flo. Their experts found a solution and had us up and running in no time! Excellent workmanship, good pricing, and professions courteous workers.

Abbi R.

My plumbing issues continue! The joy of having an old house, I guess. So, my last plumber got very frustrated and actually stopped answering my calls, so I called All-Flo Plumbing. They sent Lance out, and after giving him an extensive run-down of our issues and frustration with forking out over $800 and still having nothing resolved, he figured out our main issues pretty quickly. He got the clog (that the other company couldn't after 4 visits), and also gave us an estimate on our shower leak. It was a little pricy, but for the extensive investigating and repair that he did in about 2 hours, it was well worth it. He is also coming back next week to fix the shower and then (knock on wood) my plumbing issues will finally be problems in the past and I can sell my house!!! All-Flo has been wonderful, very fair, and super professional. If you need someone, they are worth a call!