All Drains Plumbing & Rooter

B. R.

We have a house made in 1965, when drains slow it's always scary. So of course on Thursday before Labor day weekend it happens. All Drains Plumbing came out the next afternoon (so I didn't have to miss work) found the problem right away using the camera in the pipe, cleared the blockage, re-camera'd it and we're happy!
Also Les (the tech) is a really nice person, and he loves Dogs! (bonus points!)

Roger S.

Our A/C, located on a inside hallway of a one-story home, had a condensation drain pipe built into the slab and roots grew into it. The pipe in the slab was too small to clean out after talking with several plumbers. Les of All Drain said he would attempt to clear it but was unsuccessful. The line handles a lot of water with the A/C on and we had to jury rig a big waste basket to collect water. It had to be dumped several times a day.

Les decided that a line could be run behind a closet wall to the an exterior. Others had suggested a pump and line running up to the attic and the over the ceiling to an outside drop. We were very concerned about running water overhead with potential leaks dropping ceilings and affecting electrical circuits in the walls. We liked Les's plan much better.

Today, Les showed up with his helper at 12.30, the time he had set up. He laid out tarps and cut several sections of wallboard from the back of the closet to the bathtub wall. Walla!! The space between the tub and the wall was clear from the hall to the outside. He drilled a small opening in the exterior of the home, ran the line from the A/C out, closed things up and refastened the wallboard to the studs. Pretty neat and clean.

I will tape the wallboard and repaint the area to make me happy. Les did all this in 21/2 hours. We got a drain line that works, should not plug up in the future and is repairable should that ever be needed. As I told Les - ""it was a slick solution. He used his head, figured out an uneventful fix and executed it leaving everything working and back in place. Also, we have no water overhead to worry about.

Hanneke J.

Les has been my plumber for all my rentals and for myself for years. He always does a good job, and at reasonable prices. I am able to reach him on his cell at odd hours, and he often goes above and beyond for me during an emergency. He is honest and does exactly what he says he will do, lets me know if it will be more or less, and he is always great to work with. Highly recommended.

Bruce N.

I am skeptical with All Drains. For a simple bath sink leak, I was told there was a pop-up underneath that needed to be replaced. Then was told that the water lines was leaking but that he would just tighten it. That doesn't make sense as I think he was trying to get me to replace both the hot and cold. After agreeing to almost $200 to fix these, I paid and had to leave the house. Got a call later from him as he was finishing up and now he tells me that the whole faucet fixture was the problem and he could replace it for another $125 or something like that. It seems to me I was baited on several occasions to continue to spend more money. Since I was not there anymore, I told him to leave everything as is, not fixed and disconnected because I felt I was getting scammed. A simple leak would have resulted in replacing the hot/cold lines, pop-up assembly and the entire faucet fixture. He basically didn't do anything and I unfortunately paid him already. I went to Home Depot the next day, bought a fixture for $50 and went back to replace and install, all within 30 minutes. It is now working. Be very cautious with how they may increasingly ad additional repair costs to their work.

Arizona C.

We had a nasty sink clog that we had already been dealing with for quite some time. We called Les with our dilemma and before we knew it he was pulling up at the front door. Not only did he un clog our sink but he also repaired an issue that we had with our dish washer drain :) Smell Good Plummers watch out!...Les is prompt professional and fresh smelling...we recommend him for your future plumming problems.

Ron Z.

You treated me terrible.

* You told me my pilot light control was not under warranty and it was. I got it replaced for free.
* I told you the ball valve you installed was bad from the beginning after you installed it and your answer was: ""Ok I will sell you another one.""
* You were not careful and got water spilled that drained underneath my tank.
* You came on a Thursday and told me you were going out of town and could not come back until Monday which left me with a faulty tank for the weekend.
* Instead of being a professional and using a wrench on the connections you used channel locks and chewed up the connections.

The way you treated me and the way you talked was more like a used car salesman than a professional plumber. After spending some time with you my concern for your workmanship increased. After you left I called another plumber and he got my part replaced free. He called Bradford-White for approval.
He did a trouble shoot: took controller off and blew out with air.
He removed the old pilot controller and drove to supplier and picked up a new one.
Returned and reinstalled new controller.

His total charge was $185 and you charged me $135 for no repair at all. When I called you and told you no need to come back just send me a bill it was because I did not want you to work for me. My pilot light went out 1 hour after you left but I did not want you to come back.

Nina L.

We had a great experience with this company and we're keeping their number handy for all future repairs if needed! Les was early to the appointment, courteous, charged us exactly what he had quoted us and did the job in a timely fashion. Thanks Les for the great service!

Sean S.

Les is a really mellow and friendly guy. He's quick and honest about what needs to be fixed and it's always legit. He also explains what he's doing as he works so you can see exactly what's wrong with the pipes and appliances. Prices are affordable, especially if you're a renter and you land lord reimburses you. Definitely recommend!

Martiee B.

Thank goodness for Les! He is absolutely amazing, quick and on top of things. Thanks for the great service :)

Kathleen C.

I called this morning with a water heater problem. Another plumber had been out about 3 months ago to fix it, but here we were again with no hot water. Les responded within the day, ordered a new water heater, and installed it by evening of the same day. Les actually charged me about $300 less than he had originally quoted me before doing the job. I think All Drains and Les are responsible, responsive, reliable and fair.

This was my third time calling All Drains and Les (two big jobs, one small). I have felt treated professionally and fairly each time...and he was immediately responsive to my plumbing problems. I don't think they get better than Les.

I will be calling him again in the future.