All Comfort Services

Mark H.

We had a new furnace and heat pump installed recently and the guys were on time, professional, very personable and cleaned up upon completion of the job. They completed the install without any delays while keeping me informed of their progress. I would highly recommend All Comfort!

Kevin G.

My wife and I recently hired All Comfort Services to install a new high efficiency furnace and heat pump. The process was super smooth, and we highly recommend them. We first met with Billy Thompson to discuss options and pricing. He is super friendly and very easy to meet with. He also responded very quickly to our emails asking questions about which system would be best for us. Billy also helped us with getting everything processed for state and federal rebates.

The two gentlemen who installed the heat pump were fantastic. The main installer was Jesse Scott. He was awesome! He communicated clearly with us about what needed to be done, and he worked efficiently. He also did a great job walking us through the system once it was installed. We also worked with Zach Littel on some electrical wiring that was needed for the heat pump, and he did a great job and was very easy to deal with.

We're loving our furnace and heat pump, and we are thrilled with how simple All Comfort Services made the process.

Dan B.

Not at all happy with how things worked out with All-Comfort. My toilet had problems & I had three different visits but they couldn't get it right. Finally told me I needed a new one. The visits + new toilet cost some real money.

R R.

In the past they've been fine (even helpful) , but this time we got nailed with a $340 bill for snaking out a toilet -- it took 8 minutes.

Dee H.

I had a clogged drain and Rich and Thor from All Comfort Services quickly came and helped me with this issue. They were professional and patient with all of my questions as I translated everything to the home owners. I had called 17 other plumbing services and All Comfort Services were the only ones available to come by that day. I will be calling for any future needs.

Robert B.

I asked All Comfort Services to check my older air conditioning system. It is working fine, but I just like to do preventative maintenance to ensure it will work when I need it to.

David came out and checked everything. He found a capacitor that had stopped working, possibly stressing the AC motor. He replaced it and recommended cleaning the air vents. He showed me how to do this. Very easy!

I would recommend David from All Comfort. He is very knowledgeable.

Linda C.

I previously left a negative review but the manager responded and explained the mix up and apologized. Things go wrong sometimes but if they're willing to fix it it makes all the difference.
I even decided to have them do the work after receiving a fair bid for the job.

John B.

I spent about $2K with All Comfort on a hot tub electrical connection job and a 1"" water pipe for an irrigation system. I had a 3rd appointment for electrical to get an EV charger in my garage as well as expand some outlets in there. I booked the appointment at the end of June. The first appointment was for the end of July. The day of the appointment they cancelled due to a technician having a heart attack (or bypass they told me in a different call) and other technicians having COVID. So we rescheduled for the middle of August. On the day of the rescheduled appointment (which was today), they called me and said nobody would be showing up. This was towards the end of my appointment window. She then advised that the soonest they could reschedule was October, or 7 weeks out. She indicated that they wouldn't cancel other customer jobs for me and I, essentially, had to go to the back of queue. She further indicated that the reason why they were so backlogged was because they only had one supervising journeyman electrician and that the apprentices weren't working up to their expectations in terms of speed and capabilities. ""They physically aren't capable of handling your job."" I'm just adding a few outlets. The journeyman was committed to MG&E and even though those requests were booked after me, it doesn't matter. The little guy loses and MG&E gets whatever they want. So basically they overbooked and since MG&E is more important, the soonest reschedule I could get is 4 months after I originally called. I didn't even get an apology. She often wouldn't let me speak without her interrupting me.

Illnesses happen, I get that. That's why I was very understanding of the first no show. For the second no show, they've known their staffing levels, capabilities and commitments for weeks. They knew they couldn't complete my job. Instead of giving me notice, they just no showed and then argued with me about why they're not going to fit me in in front of customers who booked after me. I simply had to go to the end of the queue.

TL;DR - they no showed on me twice for electrical work despite my significant expenditures on them earlier in the summer. Wouldn't adjust their schedules to fit me in. And argued and interrupted me despite them not cancelling until my appointment window was already done.

Barbara V.

excellent service by joel--very informd and explained all work done.
very happy with 2 recent experiences i have had with all comfort!
also love the notice who they send to do the work which helps from a safety standpoint!

highly recommed to all in the madison wi area!
a very satisfied customer.
johnny v

Rachel L.

All Comfort Services has been our go-to HVAC service company for at least 4 years now. They have fixed two AC units for us at two places and have done a great job servicing our furnaces as well.

Three troubleshooting events really stick out in my mind... Chipmunks chewing through outdoor AC thermostat lines... smart home thermostat with insufficient power... recently identifying a defective gas meter (that the utility company confirmed and fixed).

The only thing keeping me from making this a 5 star review is they are a bit pricey: their on call fee and diagnostic fee is calculated separately and a quick call is not cheap. But the money is well worth it when their knowledgeable team arrives quickly, on time, and gets the situation fixed asap.

New feature! They now text and email a photo and the name of the tech making the service call. Great security feature and makes you feel more connected to their team.

Will continue to recommend them to family/friends.