All and All Plumbing

Joanna C.

If your home warranty company assigns this company to you, immediately call and request a new one. The take away from my appointment today..leave the valve open/on so the problem gets worse and more obvious. You can already clearly hear water under the floorboards around the toilet when you step on them. But I suppose allowing more water to leak between my subfloor and laminate flooring makes sense (I'm being sarcastic..this is a terrible idea). Humorous side note..one of the guys didn't know which way to turn the valve to open it. It's to the left, dude. I personally removed the toilet after they left and saw this..after he told me it looked like a perfectly functioning toilet. He made $75 in the FOUR minutes they were in my house.

Larry A.

The knob on the guest room shower in our house would sometimes ""stick"". My in-laws were visiting and the shower knob cracked and came completely off while the water was running. I took a pair of pliers and shut the water off. All I need to fix this is a plumber to install a new knob. Period. The valve is working just fine.

I call Fidelity Home Warranty and they send out George from All & All Plumbing. He is a very nice man, but the first question he asks me is ""Can we break through from the other side of the bathroom wall?"" and goes to look. What? I just need a new knob.

I ask him can you fix this, and he says it will be an issue because it's an off-brand. What, what? It's a MOEN and says so on the faceplate. I then ask him, aren't you going to remove the faceplate screws to look a the valve? Nope, he just takes a picture.

Over a week goes by... crickets. During this time I text him the MOEN model info with the exact knob I need. Finally, I wait on hold for over 1 1/2 hours for Fidelity Warranty. They put me on hold and call George. George says he needs to break through the wall to fix THE LEAK. What, what what? There is no leak! Just a broken knob. The supervisor agent tells me there's nothing they can do. I hang up angry and tell the agent as soon as the warranty is up, I will find a new warranty company.

This has to be some kind of scam. All & All Plumbing gets paid, I'm out my $75 service fee, and I bought the exact knob I need from a plumbing supply place for $50. But what happens next time when I need a plumber? I would not let someone this incompetent back into my house. Fidelity Warranty and All & All Plumbing... Big Time FAIL

Jit M.

All the reviews below are spot on. Highly unprofessional and the most inept plumber i have come across. Closed the service work order without completing the work and then refused to come back unless a new work order is created.
1 star is 1 too many.

E R.

Doesn't deserve a single star. Avoid at all costs!
He came out right away for the initial visit and then took over a month to come back to fix 2 very simple issues. First issue - he installed the wrong part in my sink. Second issue - he didn't properly adjust the valve he installed so it didn't work properly. Third issue - he cut the wall stud (which compromises the integrity) to install the valve which was unnecessary. A different plumber said, ""that is just plain laziness"". I found out later that anyone with a basic knowledge of plumbing should have known better. I just trusted that he would be a competent plumber because he was sent out by the home warranty company. When I raised the issue with the home warranty company, he hung up on the agent and has not followed up. I have escalated this with the home warranty company and I hope they stop using him. Unfortunately, not soon enough to save me from having to deal with fixing his mistakes.

C C.

All and All plumbing has been called to our house twice, for two different problems, through our home warranty company and both times it was a disaster. The first time was for a blocked toilet - he didn't even remove the toilet (which I later learned from the private plumber I had to hire separately, was standard step to fix the problem).

The second time was for a kitchen leak. We had the water turned off, so the leak took a while to start up again (our kitchen had already been flooded twice). He told me to take videos when it started to leak and he would be back. I sent him the videos, he refused to come back, and had closed my case with the warranty company (and took me HOURS of time on the phone to get it sorted out).

SAVE YOUR TIME AND MONEY - go elsewhere.

G B.

JAMES GEORGE is completely incompetent as a plumber and a liar. He lied to my warranty company about having the knowledge and ability to repair my water heater. And it ended up costing me an additional $1500 because of his incompetence.Spare yourself the headache and use someone else.

Krisha K.

All and All was not reliable. They were quick to come out initially when it was to collect the service charge. They collected the money without doing anything and after that I had to be the one chasing for their time. They were seriously going to charge to move my washing machine by 1 ft to address the issue....that's crazy!!

If you are referred to them, don't pay until they DO THE WORK.

Monica J.

Arrived timely, replaced my old water heater quickly, answered all my questions efficiently, made certain the water to all my faucets ran properly, and didn't leave a mess before leaving. He and his helper behaved professionally. Thank you!

CS P.

George showed up late, and then refused to acknowledge a problem that the manufacturer said should be fixed.

Derek C.

If I could give 0 stars I would. Was assigned to this contractor by home warranty to fix a gas leak. This company might as well be close to useless as every single time an appointment is scheduled, it's rescheduled and moved due to some bogus ambiguous reason. This happened at least 3 times. The last straw for me was when I was expecting to receive service on a weekend that All in All and myself agreed upon, and to no surprise, rescheduled. The man on the phone gave the same poorly worded response of being too busy and asking to reschedule again. I then firmly and promptly stated that we've agreed to this day well in advance and I'm now very discontent with the continual no-shows . The man on the phone then became very hostile and defensive and pointed out how I ""moved"" a date previously, to make it sound like their current no show was justified. Unbelievable. (Yeah, I only moved ONE date previously because you guys rescheduled to a day I wasn't able to accommodate in the first place; after your no show of course). It was like arguing with a child who wanted to double down and finger point in the face of wrong-doing. This group is clearly unprofessional and obviously has no intention of doing any work for you. Don't waste your time on these fools. I would have actually called them clowns but I'm withholding because even clowns have standards.