All American Plumbing

Elena K.

I had amazing service today from All American Plumbing. (and I never YELP) Did you notice - YELP has shoved all of the positive review to the end? Something fishy here with the negative comments - sounds like a personal vendetta, especially clear when you receive their service. Fast, clean, friendly, smart - even showed me what to look out for so I can save money and not have to call a plumber in the future! These negative reviews HAVE to be fake. Happens all the time. I like a tech who is professional and explains things to me. This company does and they know what they're doing.

L. M.

All I can say Old Republic company sent an excellent plumbing guy. He fixed my long time vibrating toilet valve, now you can flush without making a vibrating sound in the middle of the night. Also he fixed the clog sink and the hot/cold handle temperature. We are happy and appreciated that somebody from all American plumbing like Roberts can be a Mcguiber type thing when it comes with plumbing. Keep up the good works Robert.

Arlene C.

I've been having issues with my toilet tank and called All America. Plumbing. Robert was AWESOME he explained the problem in Lehman's term and gave me several recommendations to improve my water pressure. He quickly fixed the problem and was super friendly. Thank you Robert, you were fantastic!

Jay L.

My kitchen was was not working properly, very low water pressure and the sprayer didn't work and leaked every time the water was running. I knew it would have to be replaced so I called American Home Shield since we have a home warranty through them. Robert came out and confirmed my suspicion that the faucet needed to be replaced, there was debris from disintegrating gaskets clogging things up. He had several faucets to choose from on his truck the basic one that would be covered free under the warranty or an upgraded faucet we could choose and pay the difference. We choose to have him install the better faucet of course.
Robert got it installed very quickly and cleanly left no mess behind and everything works great now! He was very clean and neat in both his work and appearance, he was very friendly as well and charged exactly what he quoted me.

Bottom line Robert was fast friendly and provided excellent service, I would gladly use him again and recommend him to anyone needing work done.

Line F.

TERRIBLE service.
DO NOT USE THEM.
They lie, mis diagnose, over inflate prices, and are rude!

We had the misfortune of receiving services from ALL AMERICAN PLUMBING, twice from Old Republic home protection.

First time around Robert was sent out to our home and diagnosed us as having ""a very big plumbing problem"" one that was going to be very timely, difficult and expensive.
He quoted over $4000 in labour.
We wanted a second opinion and another plumber was sent out and fixed the problem for the $60 co pay (plus parts).

Second time around, Robert came out, (with the same aloof and condescending attitude spoken of in other reviews) told us we had a specific problem with parts, that he would research and get back to us within a day. 2 days later I called ORHP to find out what was going on, and was told that Robert had called in, saying he was unable to ""find the materials to do the job""...
Firstly, what does that even mean?
Secondly, he waited to turn our job down with a bogus reason, that just left us hanging and having to then wait another 2 days to get another call out with a new plumber.
Second plumbers then came out, and gave a complete different diagnosis on the issue and seemed rather disgusted at All American (Roberts) diagnosis, as being completely inaccurate.
Robert is the sort of plumber who gives plumbers a bad name.

We were already skeptical about him being sent out to us by ORHP after our first incident, but were willing to give someone a second chance.
What a waist of time and what a schiester!
Shame on him.

I hope people read this review and choose someone else, always.

We told ORHP to never use him again.
Plus, I think the only good reviews might be his friends!

Nzanaza L.

DO NOT, I REPEAT DO NOT USE THIS COMPANY. They are rude, unprofessional and scammers.

Tech named Robet came out to my property on 4/29. He recommended that my toilet be replaced from current 3.5 gallon to a 1.28 low flow toilet due to condensation on tank lid and that he would follow up with my Home Warranty company American Home Shield to get approval and then call to schedule when he would be back to install. As of yesterday 5/5 I has not heard anything from my Home Warranty company or All American so I called my Home Warranty company and they advised me that tech had not submitted any notes as of yet!!!! I called All American plumbing and the rude secretary stated she didn't know what was going on, refused to give me name of company manager and said that Robert was out of office and she would leave him a message. Now today I am on the phone with my home warranty company and the tech did call them back but told them a total different recommendation that I was given on my document!!! Not one mention to my Home Warranty company about the toilet needing replaced. I guess ALL American is pissed becuase I compalined. I have an infant in my home and continous water accumulating on my bathroom floor can lead to mold. Rest assure if this happens, I will seek legal action. BEWARE and WARNED...save yourself a headache and be mindful of the other poor reviews and 1 stars......it's the truth! SInce I am unable to find out who manages ALL American, I am writing a letter to the President and CEO of my Home Warranty Company Amercian Home Shield to resolve. It sucks how people try and rip you off. BTW, I just found out the Owner of All American is the tech that came out to my home Robert Bench....lol You'll never get anywhere with them if you complain...go figure.

Nancy S.

I wish i would have read these reviews prior to letting this company in my home! My hands were tired because I had to use the vendor American Home Shield send out. Robert came to my home on 04/06/2015. My issue was just a toilet that was slow to drain, not urgent, but figured I would get it looked at before it was a larger issue. And since I have a warranty, just get it taken care of. Right? When Robert arrive he was instantly rude and put off by me, maybe because I am a women? I really don;t know what is issue was. He spoke to me like I was 2 years old. He asked me about the issue i was having, i told him and I mentioned to him that we just had our sewer lateral replaced. He had the audacity to ask me who did and and how much I paid. I told him the company and he said, ""never heard of them"". I could go on and on about the rude and inappropriate exchange we had, but its seems like you could image based on the other reviews about Robert. Bottom line, he said my toilet was ""cleared"" and left. He also told me my toilet was old and it should be replaced. He also told me there were ""construction"" items in my line. Which I am not too sure how he would know that? He didn't pull ANYTHING out of the line and he didn't put a camera down either!

A little over a week later, my toilet overflowed. I called them back asked for a different plumber and they she said she had to send him. I knew in my stomach this was a bad idea! I should have followed my gut. Robert came out on 4/15, again with a cocky condisending tone. Basically said to me, ""he knew this would happen"" and he knows it has to be cleared through the roof vent/Hydro-Jetted. But he said he ""had to"" look at it in order to send the report to AHS to get their approval. The request was declined by AHS. I informed them of my interaction with Robert, and requested a second option. And to send a new plumber out ASAP at their cost.

So! They sent another plumber out the next day, got him up to speed on the history of events. He cleared my toilet on 4/16. And guess what???? It's FINE, no other issues since. NONE! Nothing else is wrong! And all they did was properly snake the line.

I made a report with AHS, and I will be filing a report with the BBB. I can't even believe what a jerk this guy was. It makes me sick I let him in my house!

Barb B.

do not use this company ! they took out 3/4 hp disposal and replaced it with a 1/2 hp disposal and told the warranty company that is what was in there. they took the old one so there was no way to prove it was a 3/4 hp. they are total scammers! take pictures of items that are being replaced to protect yourselves. how can business people lie and think it's okay. i wonder how this company is still in business just based on their reviews!!! stay away from using this company, if it is warranty work you can ask for another contractor!!!!!!!

Charles W.

This is going to sound very familiar if you've read the other reviews for this business. My home warranty company sent All American out to my rental to fix two leaking toilets - wax ring replacement. The tech checked the toilets and sure enough they were leaking from the bottom. He then put a small hand held scope down the cleanout in the front of the house and said that he could see root intrusion into the sewer pipe and he would have to get authorization form the warranty company to hydro jet the line. The warranty co. notified me a few hours later that they do not cover root intrusion and would not authorize hydro jetting because the roots would just come back and I would probably have to get the line replaced . I then called one of the trenchless plumbing companies to come out and give me an estimate fearing that I was going to have a huge bill for sewer line replacement. This new company used a video camera/snake from the very back clean out of the house and ran over a hundred feet of line through the system right out to the main sewer line in the street. He invited me to watch the monitor with him and pointed out the various drains and cleanouts along the way and lo and behold there were no roots, no cracks, no clogs, nothing.
I guess All American was trying to upsell their services or their technicians work on commission. After reading all the other reviews for this company I wouldn't believe the 5 star reviews - they are probably friends of the owner.

Alvin E.

friendly efficient reliable professional service is all i received from this company I recommend them for your plumbing needs