All American Plumbing and Drain

Rhonda S.

Kevin the owner is a man of his word. He did what he said he would do and when he said he would do it! He replaced my sewer line in less than a day and put my yard back together pretty dog gone good! Thank you All American..

James P.

We very much appreciated the very quick response to our request for service and the technician was able to get out to see us within a few days. Thankfully it was an easy fix and Josh was able to find a part quickly and get it taken care of. Josh was professional and friendly and a delight to work with. The cost of the repair was competitive and fair. We will be using all American again for any plumbing needs!

Shelley S.

This company does not listen and has poor communication. We booked an appointment to have a valve fixed on our radiant heating system. My husband explained in detail what the problem was and presented PHOTOS. He absolutely told them it was a heating system. Josh arrived and had no idea it was a heating system. While he did cut 3 percent off and suggested other businesses, they charged $160 to come out and tell us they don't work on heating units. That information WAS PROVIDED when the appointment was made, they should never have made the appointment. Someone needs to learn how to listen and pay attention when photos are provided. Unprofessional, poor communication skills, unwilling to own up to their mistake in booking it and claim the information was not provided. We have learned to be very clear about this system. There is no way we forgot to mention it was a heating system, furthermore photos were provided. There were multiple opportunities for them to explain they don't do radiant heating systems before they arrived, yet I had to pay for their mistake, their failure to listen, their failure to view the photos they were provided, their failure to communicate. Josh was great, but he should look for a new place to work because that business is unprofessional at best and possibly even unethical, since he lied about not being told it was a radiator and not receiving photos (which could be proven). Don't do business with a liar who won't listen.

Perhaps this screenshot will refresh your memory. It clearly states this is a radiant system for heating our home. Hard to lie when you communicate electronically.

Ian D.

Communication around scheduling was quick, easy, and professional. Josh assisted and was great! Very personable and clear. He also drove out over very icy roads!

Josh assessed and explained the issue, conducted safety checks, talked through options, made suggestions, fixed it, and we talked through long-term care. He was upfront about costs, time, etc. both for the current issue and possible future work.

I will definitely use All American Plumbing & Drain in the future!

Cathleen G.

This company cancels appointments left and right, tells you repeatedly how busy they are, can't answer basic questions about what they will and won't hook up, or what is needed, and they are downright rude on the telephone. To them, customers come and go and they definitely do not care.

Chris R.

Helped with the issue, nice employees, and good prices. They came out to fix an issue on my kitchen sink and did it quick at a good rate.

Mi W.

So happy to find these folks! Prompt response and arrival (early if anything), respectful, professional, and honest. Josh was personable and transparent about costs, and he corrected multiple installation mistakes of past plumbers and fixed issues that have been causing us leaking problems ever since moving into our home years ago. We will not hesitate to call them again in the future. Josh also educated us and showed us parts needing replacement. Thank you so much, Kevin and Josh! You've also repaired our mistrust of past negative experiences with dishonest plumbers!

Christi H.

Josh was FANTASTIC!!! He did a great job fixing our clogged line and was very friendly and educational. Awesome customer service!

Jason B.

Service was fast, final bill was a little more than I was quoted. Small section of rain gutter pipe was repaired and the line was snaked because they didn't have a jet machine. Service technician was friendly and professional.

Ryan E.

All American Plumbing and Drain is awesome! They were able to fix our sink valves and install our dishwasher expertly and and quickly. Thanks so much to Kevin and his team!