All American Heating

Nate K.

High Prices and inaccurate information. The guys were very friendly and seemed like they knew what they were doing.
work that cost me 2.5k and then after errors in a shower leak wanted to charge another 800 for error and further leaks from same issue they addressed and failed to fix.
I won't use this company agaimuch look.......
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Rick S.

I requested a simple furnace check because the house we are in has not had one for several years. They showed up on time. Two young men showed up, one of them was a complete trainee and did nothing. They were here for about an hour and I had several questions about the air blowing noise the furnace was making. The lead gentleman turned to me and said if you ask anymore we'll have to start charging you for additional hours because of all the questions.

I asked them about a condensation drain system and they strongly recommended a small handsized plastic tube filter to prevent sulfuric acid from forming and eating up my lines and ruining my septic tank which they have heard about a lot. I asked if he had ever witnessed that and he said no. He presented me with a cheap plastic condensation filter and said our septic system probably wouldn't last without it. It costs $300 for an 8-in plastic tube with beads in it. I did some research online afterwards and found it is not needed and the filtration tubes run anywhere from $30 to $90 on Amazon. I learned online that the acidity from condensation is about a five on the pH scale which is slightly acetic, and normal drainage from a household is slightly alkaline at about a level of 9, so it balances out when it hits the septic system. The amount of acidity that would hit the system anyways is about the same as a fart, very minimal. It's a $90 part and a $210 installation fee!! The part simply glues in- line in the middle of a plastic 1/2-in PVC pipe which would take me 5 minutes.

After loudly verbally referencing a red wire and a blue wire, and the wiring diagram (they sounded like this heater was unfamiliar), my wife asked what they were doing. He raised his voice and said ""We know what we're doing!"". She asked about his certification and the trainee mentioned he was an apprentice and has never done this before, and the lead gentleman shouted that he's been doing it for 2 years and has been to the Rheem training school. We asked him what is included in the inspection and he started rattling off every single part of a furnace in an arrogant manner for about a full minute. I nearly kicked him out of the house at that point.

He really was a belligerent, loud and arrogant jerk.

He charged $200 but tried to push a 6-month inspection for $295 and I said no, absolutely no. I never received a receipt, a work completed report or any specifications on my furnace, it's pressure or performance. They said the loud noise I was experiencing was normal.

I made a big mistake going with this company and will not use them again.

Stacy R.

Absolutely horrible experience with this company. Started with me asking for just a bid on some work, they sent someone out and he started to do work without permission. They ended up telling me they were so busy they would prefer I not use them, and take my business somewhere else, which I am happily doing.

Rachel M.

We used All American years ago for our furnace and water heater when Fairplay ran natural gas up to the house. Fast forward 5 years and Mark performed a regular tune-up on the furnace. He was prompt, called ahead, friendly and efficient. I haven't needed them for emergencies or parts but so far my experience has been great and I would call him again!

Paul C.

Went in to get a cartridge replacement for a faucet. Was told the replacement was $105.00. I mentioned this was about an 8 dollar part which I have gotten from then before. She was adamant about the 105.00. I went to true value (now ace hardware) down the street and got the cartridge for about 8 dollars. Went by to show american heating it is in fact around an 8 dollar part. They said they ""use a different vendor"" thus the price difference. I'll say. She still wanted over 100 dollars for a plastic faucet cartridge.

Curt S.

Warning!! Stay away from this company!!! I called John the owner and he said he was going to come out and give me a free bid for a whole house filtration system. I didnt hear from him for over 6 weeks so I went with someone else and then he decides to charge me for the visit. After I left a message for him to call me and talk about it like a man or I will just see him in court he decides to turn the bill over to collections. It is a bill he has absolutely no justification for and will not call and discuss and he turns it over to collections!! My credit is perfect and this was quite the surprise to say the least!! This company is as slimy as can be and trust me, you need to stay away!!!

M W.

I called in and set up a service call for a plumber to come fix a leak on a pipe and look at doing some other work as well. Instead of a Plumber they sent out an HVAC tech who couldn't do any plumbing work. Instead of getting any plumbing repairs, all I received was a bill for $175. Don't waste your time with this company.

Julie C.

They suck, make appointments and never show up, they don't even call. We are having a problem with one of the showers in our 2nd home and twice I had to go up after work on Thursday for a Friday morning appointment that they never showed up for. I am a business owner and would never treat our customers the way I have been treated by All American Heating.

Bonnie B.

I have been a customer for years and recently they fell short. They charged me $315 to do maintenance and left. The next day the furnace stopped working. They could not have anyone come out for days. I had to pay someone else to fix it. All American Heating's service and guarantee is joke.

Renee R.

most expensive but not convinced best plumber
I felt pressured to buy a new boiler but had 2 other plumbers come and
diagnose the issues. I found another plumber to do a very good job for a fraction of the cost.