All American Heating

Nika K.

I had a dangerously high level of CO coming out of my gas furnace. I called these guys and they charged me $400 to fix it. The CO level he measured went down so the guy assumed he did his job . Then the owner came by a few days later and told me the levels of CO were still too high and dangerously so. He poked around in my furnace and said that I needed some repairs and he'd get back to me. It's been about two months and no update. I've called repeatedly but no update. Fall is around the corner and I have no idea what their plans are to repair my furnace. I've finally hired another company. Unless you're good with being put in an unsafe situation and then ghosted and left hanging, I wouldn't hire this company.

Petty H.

I don't usually write a review but these guys are great! Very professional, reliable and responsive. I will definitely use there service again!

Dusty R.

I asked for a bid for in floor heating 6 months ago. I sent my proposed plans for new construction and called the 8 times over those months. They said they would work on it. I called yesterday and they said they didn't have time for anymore new construction projects. What a waists of my time. I will never use these guys again and will recommend others go elsewhere also. In Small communities reputation is everything.

Mark G.

Wow... Called to get a price for duct cleaning on a 2 bed 1 bath 800sf apt on main st in Fairplay. (Rought 3 miles from their location in Fairplay). I spoke to ( J ) and she said it would cost $209 trip charge to give an estimate and then there would be the charge for the work. She couldn't tell me a rough idea for this size of an apartment. $500 $1000.. ??? She didn't know... So if I had agreed to the trip charge for someone to give me an estimate and then I couldn't afford to get the work done, I would still be charged the $209, they didn't even offer to roll that into work done. Such a crappy company. I know they've been in Fairplay for a few years, but I have no idea how they stay in business. I have yet to hear of any good reviews on this company except for maybe one previous comment on this page. Word of mouth..

Heather F.

We are so happy that All American Heating services our neighborhood. It is very difficult to find timely and reliable HVAC service in rural mountain areas, which is weird because heating is so important at 10,000 feet. We have needed them, and they have been there for us! They fixed our leaking water heater last summer and our furnace this December. Our furnace was an emergency, and they came out at 10 PM in the evening to make sure we had heat through the night!

Nate K.

High Prices and inaccurate information. The guys were very friendly and seemed like they knew what they were doing.
work that cost me 2.5k and then after errors in a shower leak wanted to charge another 800 for error and further leaks from same issue they addressed and failed to fix.
I won't use this company agaimuch look.......
....

Rick S.

I requested a simple furnace check because the house we are in has not had one for several years. They showed up on time. Two young men showed up, one of them was a complete trainee and did nothing. They were here for about an hour and I had several questions about the air blowing noise the furnace was making. The lead gentleman turned to me and said if you ask anymore we'll have to start charging you for additional hours because of all the questions.

I asked them about a condensation drain system and they strongly recommended a small handsized plastic tube filter to prevent sulfuric acid from forming and eating up my lines and ruining my septic tank which they have heard about a lot. I asked if he had ever witnessed that and he said no. He presented me with a cheap plastic condensation filter and said our septic system probably wouldn't last without it. It costs $300 for an 8-in plastic tube with beads in it. I did some research online afterwards and found it is not needed and the filtration tubes run anywhere from $30 to $90 on Amazon. I learned online that the acidity from condensation is about a five on the pH scale which is slightly acetic, and normal drainage from a household is slightly alkaline at about a level of 9, so it balances out when it hits the septic system. The amount of acidity that would hit the system anyways is about the same as a fart, very minimal. It's a $90 part and a $210 installation fee!! The part simply glues in- line in the middle of a plastic 1/2-in PVC pipe which would take me 5 minutes.

After loudly verbally referencing a red wire and a blue wire, and the wiring diagram (they sounded like this heater was unfamiliar), my wife asked what they were doing. He raised his voice and said ""We know what we're doing!"". She asked about his certification and the trainee mentioned he was an apprentice and has never done this before, and the lead gentleman shouted that he's been doing it for 2 years and has been to the Rheem training school. We asked him what is included in the inspection and he started rattling off every single part of a furnace in an arrogant manner for about a full minute. I nearly kicked him out of the house at that point.

He really was a belligerent, loud and arrogant jerk.

He charged $200 but tried to push a 6-month inspection for $295 and I said no, absolutely no. I never received a receipt, a work completed report or any specifications on my furnace, it's pressure or performance. They said the loud noise I was experiencing was normal.

I made a big mistake going with this company and will not use them again.

Stacy R.

Absolutely horrible experience with this company. Started with me asking for just a bid on some work, they sent someone out and he started to do work without permission. They ended up telling me they were so busy they would prefer I not use them, and take my business somewhere else, which I am happily doing.

Rachel M.

We used All American years ago for our furnace and water heater when Fairplay ran natural gas up to the house. Fast forward 5 years and Mark performed a regular tune-up on the furnace. He was prompt, called ahead, friendly and efficient. I haven't needed them for emergencies or parts but so far my experience has been great and I would call him again!

Paul C.

Went in to get a cartridge replacement for a faucet. Was told the replacement was $105.00. I mentioned this was about an 8 dollar part which I have gotten from then before. She was adamant about the 105.00. I went to true value (now ace hardware) down the street and got the cartridge for about 8 dollars. Went by to show american heating it is in fact around an 8 dollar part. They said they ""use a different vendor"" thus the price difference. I'll say. She still wanted over 100 dollars for a plastic faucet cartridge.