All American Heating, Air & Plumbing

Katy K.

We have used All American Heating & Air for the past 14 years for our home, we have trusted their knowledge, expertise and guidance regarding our dinosaur of a system on our house. Tonight that just went above and beyond - a repairman replaced it since it came in late in the afternoon and it was raining when it came so he came out later. I am beyond thankful for this company as my mom has asthma and lives with us and we NEED air conditioning, he went above and beyond! Anthony is absolutely amazing and I can't say enough about him. Please know that this man is an amazing human being and cares for the greater good of human kind. He realized the severity of the situation and went above and beyond! Thank you is absolutely NOT enough!

Tim R.

terrible customer service. called about one problem (excess water coming out of humidifier) and they replaced the humidifier at a cost to us of $1,500 and the excess water problem remains. They say humidifier is working properly. maybe so but the excess water/flooding remains and they will not fix it. That is why we called them--to fix the excess water/flooding. When i called to tell them it was still not fixed they said they were not aware of the excess water/flooding problem. when i told them the excess water/flooding was the first thing we showed their repairman, the person i talked to denied that but agreed to ask his employees (three different employees came out to look at it). i can only assume he talked to his employees and the one that come here first did tell him that we showed him the excess water/flooding because after that he would not return my calls. I would never use this company again.

Rhonda H.

Our downstairs office flooded late Sunday afternoon (during the middle of the COVID-19 pandemic, no less). We immediately shut the water main off, which meant we were totally without water until repairs were made to avoid further damages. After contacting several plumbers, none of which were willing to come out. We contacted All American, Chris sent his technician, Andrew, who lived almost 1.5 hrs away to our rescue. He identified the issue and made necessary repairs. Prior to leaving, he inspected other areas and identified another major leak which he also repaired before leaving. Price was reasonable and work was exceptional. We would highly recommend and use All American again for our plumbing needs. Special thanks to Chris and Andrew for keeping us safe, so we can wash our hands! Dave and Shirley Hill

Edie H.

All American is always prompt, courteous, and professional. Honest work and honest fees. Thank you for all your good work. And especially thank you to Anthony who came to our home.

P. R.

Awful experience with terrible communication and follow through from every angle. They came to add coolant while we waited for the warranty coil to arrive. They came over when I was not home and left after collecting payment over the phone. The unit never turned back on and now the fan/motor is broken as well! They claimed they would be out at 7:30 the next morning but never showed up. Was told the warranty coil would be available this day as well but after multiple calls to the office, they claimed they couldn't make it back out. Hired another company to do the job right and it was completed within hours for almost $1,000 less. Highly recommend finding an alternative!

Juanyetta B.

Scheduled a consult a week ago. The technician that came (Bryan or Ryan) reviewed options with me & said he would see the options & pricing via email to me. I have yet to receive an email or call from this company for follow up. I will not chase a company to spend my $, if prior to they demonstrate lack of follow through. Disappointed because others highly recommended them ?

Jane H.

We recently had to replace our old inherited dual heat pump system.
All American visited the house prior to installation with the lead installer and the electrician to make sure they understood what the challenges would be on the install. Upshot, everything went smoothly on the installation, although , they did have to come back the next day to set up the zones that we wanted as it was a brand new zone system that they had not used before. The crew were polite and left everything clean and tidy, in fact our basement was tidier after they left than when they arrived!
Very impressed with All American Heating and Air, they provided a very professional level of service.

Robert P.

All American has serviced my heating system with a very reasonably priced service contract for three years.

I finally had to replace my heating and air conditioning system because it was old and not performing well. I contacted All American for a replacement quote and found that the entire team was thorough when explaining all of my options. There was no hard sell to convince me to purchase a new system

There were some initial problems with the furnace because of manufacturer settings and my home's zoning but they were unrelated to All American's installation. Travis, obviously a master technician, and Librado, the service manager, remained in constant contact with me throughout all hours of the next few days to get it right. Travis even texted me on a Sunday afternoon. The company did not expect any final payment until the unit was working to peak efficiency and to my satisfaction.

I highly recommend All American because of the integrity of the company and the proficiency of is service representatives and installation team

Brad P.

Did a great job and a very quick response. Called about my condensing unit at 3:00pm and he was done and gone by 5:00. Had to replace a contactor and he had the part on the truck.

Rick S.

After years of issues with the unit installed by All American, I brought in another company to review the issues. They found:
-The air handler was not properly supported.
-The air handler didn't drain correctly due to how the drainage pipes were installed
-The air handler was actually miswired, causing the fan to run at full speed instead of correctly adapting to the dial stage unit.

All American still won't return my calls.