Align Foundation Repair

Tanaya W.

I contacted Align Foundation after seeing some cracks in my walls. Alan Bailey was the inspector. I expected him to "railroad" me into an expensive repair but instead he did the complete opposite! After a thorough inspection, he provided some recommendations, areas for me to watch, and provided a written report of his inspection all for absolutely No Charge!! He educated me and was the epitome of professionalism and expertise in foundations. Thank you Alan & Align Foundation Repair!! I will definitely recommend you all to my friends and family!

Tanaya

Ronald G.

First of all the workers were very friendly and did neat work.They put a pier in middle of garage ,now the other side of garage is sagging.Was told it was probably wood structure shifted.I told alan i thought they raised it too much but he says readings were zero but not very sure of that. Called to talk to owner but could only talk to alan.I told them the engineer they sent out only came to the house for about 15 minutes and only brought a pencil and tape measure.Was told by alan he had no control over that.I told them what ever they paid him it was too much.He didnt even make an impression of a bad engineer.I had another engineer come out that brought lasers in and spent over 2 hours and gave me a 79 page report.For 5400.00 dollars i think the bit about engineer would be taken off biil since i told alan i thought i was ripped off.He said he would talk to boss like i wanted to do and havent heard anything.Just agrivating when you think you got ripped off on price.Like i said the main work i was happy with except for by garage.Guess i will just have to live with it.I paid them cash which might have been a mistake.

Frank S.

The communication with Align Foundation Repair has been a pleasure. He is responsive, honest, and always going above and beyond to please everyone. Would recommend to everyone.

Rob K.

Josh of Align couldn't have been more responsive. The job was done in 2 to 3 days as he stated, but actually came early due to finishing another job. Price was very reasonable, as I'm a Real Estate investor and know what the price of piers are at Retail. Got a plumber report and engineering report as promised. Will refer Josh business...thanks

Jason B.

I purchased a house that had work done late in 2014. I purchased it in 2015 transferred the warranty. Just got paperwork saying warranty transferred no other info. Go to sell the house in December 2017 it needs to be repaired again. They did fix it under warranty eventually. First call was told warranty claim has to be the owners and it take 3 weeks. So after waiting they say yes we will fix it under warranty. Get an engineers report the house was not showing any cracks in the sheet rock. so i get an engineer report another week. Then get a plumbing test. If they would have told me this in the beginning i would have had it ready for Josh when he showed up the first time. claimed it was in the paperwork that i did not get since i'm the second owner. so after i got the test i send emails and made phone calls that were never returned. trying to find out when i can get scheduled for repair. It took a good 10 days just to tell me when they can come out. The did and it was 3 weeks later. I also had to remove part of the flooring to do a back fill. It took 2 weeks of phone calls and emails again going unanswered to finally get answered where i need to remove the flooring. weather delays. so apparently they can not tell when they can come out after rain. I realize we did get a lot in a short time frame. It finally stopped raining and i called to see when it can be rescheduled. they refused to even discuss it because rain was scheduled in 2 more days. So they finally show up to fix the house. They just left the house they did shut the garage but it was not locked. They also let squares of metal all over the yard and in the street. fast forward to the fill. they void filled it was a little 2 inch hole in the slab not anywhere close to where they said they needed it. Almost 3 months from when I first contacted them every thing is done. They get 1 star because they did get it fixed but mostly because they wont let me give zero stars.

Evan B.

Best foundation company ever. I have used for several properties and have been 100% comfortable every time. Great family company that has always treated me honestly and just. I can't recommend higher and frequently refer them.

Aislin G.

I'm a Realtor and real estate investor so I need and use this service regularly. So far they've evaluated/done work on at least a dozen properties for me. I always get multiple bids when I have a property in need of foundation repair. Jason Spector at Align Foundation is the only company that sometimes says, "This house is fine. You don't need us." Their rates are fair and reasonable and they always use a qualified engineer and provide written documentation regarding the scope of work and what work was actually completed. I would happily give them 10 stars if I could. They are extremely trustworthy.

Priscilla H.

Alan with Align came out to my property on a Saturday that was a reschedule due to them cancelling because of rain. He got there 15 minutes late, with no apology. Four days later, after many phone calls to the rude girl who answers their phones and I finally got a quote! Two days later, Alan contacts me stating that he would be sending me another quote to add "just in case" something would happen when they lifted the house. I said okay... Two weeks later and I haven't heard from Alan... Not that I'd even dare hire them. Fact is, Alan gave me a quote for $2,376. Something tells me he thought about it and wanted to charge me even more after the quote. Don't even waste your time with this so called company. Don't believe me, see for yourself.

Mark F.

I renovate properties & have used numerous foundation companies over the last 10 years but Align Foundation is by far the best company I've ever used & have continued to use them the last few years. They're very knowledgeable & take their time to explain exactly what needs to be done. I've recommended them to friends & family & have always gotten good reviews from them.

Matt J.

You know, I was willing to give this company multiple opportunities, but after reading Sarah's review, I have changed my mind. I never actually used them, so this review is based on the hassle of communication. Based on the quote, they are obviously very knowledgeable, and actually seemed to understand the structural engineer's report the best. However, it is such a pain to get any type of information from them, that it throws an immediate red flag. I had to request a quote 3 separate times. If my $10k isn't important to you, or you're just too busy, just tell me up front so I don't waste my time. I finally received a quote, which indicated it didn't quite meet the engineer's report, but didn't go into detail. I requested the details, so I could have my engineer review, but never received it.

thank you, Sarah, for reminding me not to waste my time.