Alewife Company

Katie R.

It was a positive experience from the first phone call with the patient and courteous staff (I asked alot of questions) to the beautifully replaced faucet and stop values in our bathroom sink. Rob was fantastic. He was upfront about the costs and what would need to be done. He worked SO EFFICIENTLY and cleaned up after the sink repairs even taking the trash with him. At the end of his visit, he took the time to create an itemized receipt and explain everything that was done and what it cost. I'm making them a permanent contact in my phone--I wouldn't use another plumber!

Lisa W.

I came home after a day away to a cold house and a thermostat that was turned off (who knew that thermostats have batteries that need replacing??!).

After replacing the battery the heat still would not come on so I called my regular plumber, who did not pick up the phone and who's mailbox was full, which brought me to Yelp (my failsafe resource) where I found Alewife Co.

They were at my door an hour after I called -- the culprit: frozen pipes. They fixed the problem and the heat came back on, but shut off again later that day after they left. After a second call, the same technician came back and stayed until he was satisfied the problem had been resolved. He also gave me his personal cell phone number to call him that night in case the problem returned.

I'm thrilled with their level of service. It's so nice to actually get a person on the phone and such a quick response time, not to mention such dedication and professionalism. A rare thing these days!

Thank you Alewife Co. You are now my #1 choice for all plumbing needs.

Marty V.

Highly recommended, very honest, respond quickly and professionally to phone calls. We talked to several plumbers about a pretty straightforward kitchen sink replacement job. We got some surprisingly high quotes, but not from Alewife. Will be calling them again for the next plumbing project!

silvina g.

awesome, Awesome, AWESOME!!! I wish I had found them sooner - would have saved me at least $2000 on my kitchen and bathroom renovation. Bought my place in Cambridge 7 years ago and the boiler had a big sticker from Addario's Plumbing (now my ex-plumbers) on it so I called them when needed work done which wasn't often until the past year. Did not hire a specific company to renovate my guest bath and kitchen so I called them when needed plumbing. I was shocked when they charged me $600 to replace the old toilet with the new one I bought online and had delivered and waiting for them and another $770 to connect the new bathroom sink. They charge per ""task"" no matter how long it takes them and they bring a book with the prices listed for each specific task. The plumbers charge was more then the new tile, the sink, the vanity, new toilet, new fan, and lights all put together! The carpenter, electrician and tile installer worked way more hours their bills seemed reasonable.
So I decided I had to look for a new option because I was going to need my new kitchen sink, faucet, disposal and dual-fuel stove hooked up and did not have several thousand dollars in my budget to spend on couple hours of plumbing work. I swear, am not exaggerating about their prices.
So I turned to yelp looking for a plumber with excellent reviews and hourly rate and I found Alewife Company.
This is where there should be an icon I could insert that would play the sound one hears in a cheesy movie when a miracle happens or an angel appears from heaven.
I called them, told the guy on the phone I was getting countertops in the morning and wanted to know if they could come after 12 to connect everything. He said no problem and to call him day before when I knew exact times for counter installer. I was skeptical because was a week away but when I called to confirm times, he remembered the job and made it happen. Donald - my new plumber sent from heaven - arrived 15 min early and had to wait for me because I ran out for coffee.
He was super nice, explained things to me and was done in 2 hours. Total price? $232!!!!!!! If I had called Addarios, just hooking up sink would have been $770.
This review is already way too long so I won't go on about the emergency repair Donald did on pipes previously worked on by Addario's in a different part of my house. I have told everyone I know about my new awesome plumber :-) Now hoping for a second miracle because need a roofer... maybe Donald has a brother?

A D.

I love Alewife plumbing, they are everything you'd want in plumber. Great response, clear explanation of the work to be done and the cost, on time, very fair on their pricing and professional!
I had a different plumbing company out before them that said I needed a $260 repair, that Alewife did for $10, while taking care of another major problem.
I can't say enough good things about them, after having all kinds of services on my older home, I wish they were all run like Alewife.

Cher K.

I had an ongoing problem with a leaky bathroom tub faucet. I had it fixed twice, but the drip would start again about 6 months to a year after each fix.

Mark from Alewife came and found the core problem and replaced ALL the right parts.

Both the office person and Mark the plumber were nice, professional and intelligent. I called on Wed and they came on Thursday.

Standard pricing, $92 for labor per hour plus parts; but it is worth it to have to job done right.

Jennifer C.

Really responsive team, had someone here within 40 minutes of calling. Other companies in the area could send someone in 2-6 hours or not until the next day. The hourly rate was 60-70% of competitors' rates, and the man (Jim) was really nice. Explained everything he did, was nice to our dog and toddler, and was extremely professional. We will always call them from now on.

Sachin S.

I'm not normally one to give out 5 stars, but after dealing with Addario's 0-star quality, fat-ass-plumber-butt-with-skid-marks-included shit show , the service from the Alewife Company was like a getting a Dallas Cowboys cheerleader, personally bearing a gift basket of beer and brats wrapped in bacon, showing up on my doorstep lookin' for a good time. No joke.

Now if they only actually had a real Dallas Cowboys cheerleader...

Seriously though, the service was not only beyond the call of duty, but also priced far far below what something of its quality should get. In other words, great service, even greater value. I gotta hand it to these guys, they know the Cambridge clientele and speak the speak. I think my plumber may have had a PhD, he was that intelligent.

I don't know what else to say - they were courteous, professional, punctual, and most of all, HONEST.

Til next time.

Joy H.

I usually go to Macolm and Sons. They quoted me $1200 to replace a water heater under warranty. Alewife did the job the next day for $450. I'm a fan now !

bsbs b.

the plumber is nice and professional. The job was done clean. Their labor rate is good. But be aware they add extra time on your bill. I was end up be charged one hour extra.