Alaskan Plumbing Heating & Air

Robert V.

Our air conditioning went out completely on one of the hottest days of the year this summer during the weekend. I called a LOT of companies immediately and Alaskan Plumbing Heating & Air was 1 of the only ones would would come over to see us (on a Sunday). Marcel Swift came over at around noon and not only told us what was wrong with our old unit, but gave us advice we could trust. 24 hours later, we had a brand new air conditioning unit that was twice as large & 10 times better than what we had at a very affordable price!! We could not be happier with Alaskan Air and feel very fortunate to have Marcel Swift as our contact representative. True professionals!!

Eric B.

Had Chad come out for a quote on a heating and air conditioner when I found them through a big box store. After getting other companies they fell in line so I hired them. They installed the units. They quoted me 10 year warranty on the condenser. To my surprise when I went to Lennox they would only do 5. Called the company but no response. Finally got a response that Chad would extend the warranty but with all these new conditions yet none were in the contract. Thankfully I did the referral through a big box store and they stood behind the promise. Since Alaskan would not live up to what they sold the big box helped. Yes they did a good job installing the equipment but cross your fingers if you actually get a warranty. I just got lucky but those are not great business practices.

Rod M.

This Company called me apologized, and sent a technician to my house the next day! The technician they sent was excellent!! Marcel explained everything in detail. The interaction with this Technician redeemed our view of this company and we are happy to continue using them for our AC needs! Thanjs!

Jeremy H.

I have been using Alaskan for AC work for years and have always been very happy with the service. They have done three full central heating and air replacements for me, both units at my current residence and the single unit at my previous residence. I also received great service when they recently replaced my hot water heater. Highly recommended.

Joyce P.

We were very impressed with Robert. He answered all our questions, checked the AC and gave us additional information. He also replaced the filters that require a 10-foot ladder.
Thank you

Charles G.

A friend of mine, her AC went out, so I decided to help her out. I made several calls to different companies with no prevail. I finally reached out to Alaskan heating and Air. I was charged up front for the call out and technician met me a couple hours later.
Robert the tech checked over the areas, climbed into the attic and was there for about an hour and proceeded to tell me that nothing could be done. The advice I was given was to buy 2 new units. The circuit boards could be bad but I really should get new units.
Well yesterday another company called me and just for a second opinion I told him to meet me over there. He spent time with the units, climbed in the attic and fixed the issue. Circuit boards were bad, he was able to get the upstairs Ac to run temp until today when he was able to get the boards in and fix the issues. Now the house is cool and my friend doesn't have to worry about the heat.
I understand that it was hot but if another company can swoop in and get the units up and running then I am able to say that for some reason your company failed and they were able to make money off of they're results where as you took 180.00 came out and in the end told me a big lie and wasted my time. So hopefully this review will let people know that your company does not get results and will only take your money. So for those reading this review ""BE AWARE""!!!!!

Rose F.

Angelica is AMAZING ... I am without words.. she saved me from sleeping in a hot home... I highly recommend her....

Katie R.

My air conditioner stopped working and I called to see if someone could come out right away. A Tech showed up the same day within the time block given to me. Robert checked out my unit and found the motor had gone out. Instead of trying to sell me on a new unit, we discussed options and decided to put a new motor in since the rest of the unit was in good working condition. I appreciated his knowledge and honesty. He worked on the roof in the heat and I had cool air blowing again in no time. I would definitely recommend this company and give 5 stars to the technician Robert.

Myra B.

This company was prompt and responsive.
They called in advance for confirmation and they arrived on time as scheduled. The technician, Robert, was courteous, knowledgeable and extremely thorough with his maintenance routine. We would definitely call this company again and we would definitely ask for Robert.

pamela t.

Lorenzo was very helpful with our a/c. He got to our home early and was able to pinpoint the problem quickly. He was very well at explaining how to fix the problems, as well!!