Alamo Water Softeners
Company Overview
At Alamo Water Softeners, we provide expertise in water softeners, purification, and conditioning. We develop water treatment systems that effectively combat the extremely hard water found in San Antonio! As a complete water treatment provider in San Antonio, we extend our services up to 50 miles outside the city limits, including Comal County and Atascosa County. Founded by high school sweethearts Allen and Trudy Townsend, AWS has a rich history. Allen launched his career in the water treatment industry in 1990! They knew how essential good quality water is for both families and their homes. They were driven by a passion to provide outstanding service and to treat each customer as family. It didn’t take long for Alamo to evolve from a small shop to a prominent name in water treatment in the San Antonio area. Though Allen passed away in 2017, he established a solid foundation that remains strong today. Today, AWS grows by nurturing strong relationships with local manufacturers and homeowners, while working to set the standard by offering the best products for today’s water. Sierra brings years of experience to AWS, and is skilled in connecting customers with the best solutions.
Business Services
- Garbage disposal repair
- Plumbing installation or replacement
- Plumbing repair
- Water heater installation
- Water heater repair
- Water purification system cleaning and maintenance
- Water purification system installation
- Water purification system repair
- Salt delivery
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | 10:00 AM - 2:00 PM |
Sun: | Closed |
Recommended Customer Reviews

We used this company to purchase and install a water softener into our new home. All of the staff I interacted with were helpful, courteous and efficient. Sierra set up our initial appointment and David came out to our house to test our water and recommend a product. I really appreciate David working with our budget and also giving us a discount for paying cash. To our surprise we were able to have our water softener installed three days early because they was a cancellation. Santiago and his team arrived right when scheduled - they actually sent me a text with a photo of Santiago so we would know who to expect. It was an all day project because our house wasn't already prepped for the water softener but we noticed a difference right away in the condition of the water once their team completed their work. The team were very clean, swept up after themselves and left our garage and front/side yard looking great. Unfortunately the next day we noticed that the vertical drain pipe that was installed was diagonal. We called and spoke with Therese who sent Santiago back to address our concern. We were very pleased with their customer service and caring enough to come back to make sure we were satisfied with their work! If you are looking to purchase a water softener I would highly recommend Alamo water softeners!

We purchased our water softener several months ago and we have been very happy with the quality of the product and the customer service. During the installation, our technician bent over backwards to make our install go as smoothly as possible. We had an that came up shortly after having to do with the wireless connectivity on the unit, but that too was resolved without any hassles. Would highly recommend and you will love the reliable unit. 5 stars all the way.

Man - Alamo Water Softeners sure is racking up the 5-star reviews. Glad I can help.
A few months ago, we made a decision my mom's house (which my parents built new and were never told a water softener might be a good idea, but I digress) definitely needed a water softener. Years of hard water buildup around faucets, shower-heads, etc.
Made several phone calls (asked questions and received bids) and ultimately decided to go with Alamo Water Softeners. It was easy: I called, told them the situation, laid out the information, and based on what I said - they gave me their honest opinion as to what Mom needed.
There was none of this, "Well, sounds like you need OUR special, 9-stage, intergalactic, award winning 12 pear shaped osmosis chambered water softener and filtration system at the BARGAIN price of $4,000.00!" some companies try to sell you (I may have exaggerated a bit, but not much).
They simply said, "This is what is sounds like your mom needs, and these are the price ranges".
Then, we scheduled a meeting and a technician (David) came to the house, explained the exact system they'd be installing, and answered all the questions we had. David was AWESOME! He was able to find us some additional discounts on a price that was already unmatched...
Day of installation (since I couldn't be there) the technician was gracious enough to call me before he started and after he finished to let me know all the work was done at Mom's. Talk about caring...
I highly recommend Alamo Water Softeners!!!

Very happy with price, quality of water softener and reverse osmosis at the sink and refrigerator.

Amazing - after 3 other estimates, these guys offered the same product at a fraction of the cost. Service was great - highly recommend

Very happy with service and product! I am writing that I gave them 5 stars. I would recommend them to a friend.

From start to finish was a low key and non pressured way to obtain water softener. Ken came out and did a quick water sample, explained to us our options based on our preferences, and then let us make the decision with no pressure. After listening to quite a few presentations, we settled on Alamo due to the cost (most affordable outside of something from Lowe's), ease of getting everything set up. Called and got set up within a week per our request since we went out of town. Eddie did the install in 2 hours, super friendly and cleaned up after himself. Got a phone call 6 weeks later and someone came out to check and make sure all was working smoothly. I would highly recommend AWS for water softeners. We love ours and it has made a ton of difference especially here in San Antonio.

They are so professional and have been so helpful from day one!!! So glad to be working with them! Thank hank you all for your help!

Back in the day I was looking for a company for my water softener needs and Alamo Softeners came to the rescue! Not only did they give me a free reverse osmosis system, they did an awesome job! Finally, I'm impressed with them because I didn't have good credit and wasn't able to pay for it up front, so they basically installed it on good faith that I would pay them in full. The are trusting and honest working company. They are truly a blessing !

We had AWS come out to do a quote, and Ken was so helpful and knowledgeable. We had another company give a quote, and even thought it was slightly cheaper it was clear the quality was not going to be the same. AWS was able to install a top-tier water softener, even though we were not pre-plumbed for one. They came out, did a great job, cleaned up behind themselves, and are coming back out in a few months to check on the system to make sure everything is still going great. Can't believe we waited this long for a softener, we can already feel the difference on our skin/hair, and no more hard water stains!