Ala Wai Plumbing

Jay F.

Carlos and Victor arrived on time and went to work replacing a kitchen sink faucet, p trap and water valve...as well as unblocking a clogged shower head and replacing a toilet seat...Carlos and Victor are very professional and highly recommended from this happy client...I will call them before anyone...and I have had experiences with other plumbers that were unpleasant...these guys are the ones...stoked...

Jay C.

Carlos was great! Decided to call him after seeing the mostly positive reviews. Upon calling him his phone went straight to voice mail but he called me back not even 5 minutes later. Told him that my toilet needs to be fixed, he told me that he can come out right away. I told him that I was at work but someone was at home to let him in. He arrived in less than an hour and fixed the problem really fast. Upon finishing, Carlos gave me a call to let me know that he was able to fix the problem, this was after he already received payment...which was $110, very reasonable. I would definitely call him if I need to in the future...thanks Carlos!

Kalee V.

We needed a last minute repair on our toilet. The water constantly ran and there was a dripping noise. Carlos (or who I assume was Carlos, I never actually got his name) was able to come the same day and quickly made the repairs at a fair price. After he left, however, we noticed that the toilet was not flushing correctly. We called him and he was gracious enough to turn right back around and take a look. In the end, everything works perfectly. I would definitely use this company again.

Eugene S.

Carlo is the most friendly plumber I ever met. Reasonable charge, $300 to replace a one inch shut-off valve. He backs up his work, and came back to correct a leak issue after one week.

Richard T.

The best plumber! Did a great job for a great price. He removed my old tub, installed a new tub and new toilet valve.

Mary Elizabeth A.

Carlos did a good job fixing our faucet leak so we booked him to repkunb our bstch and install a Kitchen faucet. Set the date by phone and confirmed it by text. We called when he didn't show and he didn't want to come to do the work as promised even after hearing we took off precious vacation hours to wait for him. Nice guy but not reliable.

Mark T.

Thank you to Yelp for helping me find Carlos! He will definitely be my go-to guy when I need have any plumbing needs. I own a rental townhouse unit on the second floor above another unit. I received a call from the resident manager one evening telling me that it looked like water was leaking from my bathroom into the downstairs unit and was coming through the drywall. YIKES! He said it didn't look like the water was flowing at the moment so it was probably a drain rather than a supply line so I didn't have to take care of it that evening. I found Carlos on Yelp and called him the next day. He came out (on time as scheduled), made a small hole in the buckling ceiling of the downstairs unit and immediately diagnosed the problem as the overflow drain on the tub. He tested floor drain and the tub and shower spouts at the same time to make sure that they were not leaking as well. It was late in the day and he needed to pick up the replacement parts so he put some heavy-duty silicone caulk around the inner seal of the tub so my tenant could use the shower. We scheduled a time for the permanent fix. Once again, Carlos arrived (on time as scheduled) he made the repair quickly and his price was very fair. He was honest and took the time to explain things. He was excellent to work with. Both my tenant and my downstairs neighbor told me how impressed they were with him and that they would also be recommending him to their friends, as I will.

Chihuly B.

Absolutely outstanding. I called Carlos because my brother was cutting into a 1.5"" pipe with a grinder to fix a clogged drain (long story). Let's just say there was a lot of plumber's puddy on the sanitary tee. Carlos said he would be able to come by between 12:00 and 12:30 and then texted an exact time (12:30). This was a great start. He came in to look at the situation. He disconnected the kitchen drain, identified that the clog was down in the main pipe beyond the tee. Cut out the damaged 1.5"" sanitary tee, cleared the drain (yuck), repaired and replaced the tee. He was doing so great, I asked him to look at some other stuff. He replaced a drain for the washer and was able to exchange the existing 1.5"" drain with a 2"" stack. This resolved a 10 year problem with the washer of overflowing on regular wash. I was so happy that I asked him to fix the hot water emergency release that was setup to drain on the floor. Yikes. He fixed that with CPVC and properly set it at the right angle and everything. The guys were awesome. Price was extremely reasonable. I can only say thank you! Really excellent.

Jong L.

Not happy with the service. Unable to unclog the sink that I asked him to do, but still charged for service. I will not be using Carlos' service again.

Justin F.

I found Ala Wai plumbing and Carlos on Yelp when I needed someone to take a look at the leaking water heater in a house I bought not 3 weeks prior. I knew there had to be someone better out there, and Carlos is it. The first time he came out to install my new water heater in a new location in the house. He ran new pipe from below my deep sink in the mud room and routed all new copper piping to the new heater. Afterward, he helped me remove the old water heater and capped off the old pipes. Turns out, there was so much gunk built up in there the drain valve wasn't letting any water out at all! Luckily, he had a hand truck available to roll out the heater and all 50 gallons of water outside, where he gave me a hammer to whack the whole drain valve off. That was awesome. (Homeowners, flush your water heater at least once a year. Just hook up a garden hose to the drain valve, run it outside, then open the valve with a screwdriver and let it run for about 20 minutes, or until the water runs clear.) For reference, A-1 charged me $197 to install some PVC pipe below my sink. Carlos charged me $450 for everything I said above. Carlos visit 2. The regulator for my house was very old and in a weird position. Also, I didn't have one of the ball valve quick shutoffs. Carlos came out Friday morning while my wife was home and started digging to install the new valve and regulator, he thought it was odd where the regulator was, so he explored back toward the meter and found the old shutoff valve buried about a foot below the surface! He cut out all the old valves and installed the new regulator and shutoff closer to the meter and the side of my property. The was a pipe size reduction he didn't expect, and he asked a buddy to come by with it. While we were waiting, I was telling him about a small mound I wanted to remove in my yard, he said he had a tool to make it a lot easier than just using a shovel like I planned. Then HE GOT IT FROM HIS TRUCK AND LOANED IT TO ME. Then HE BORROWED MY SHOVEL AND STARED HELPING ME. After that he showed me how to fix one of shower valves and loaned me the allen key I needed to do it. What does your plumber do on his breaks?