A&L Plumbing, Heating and Cooling

Cath B.

We contacted A&L when we needed annual maintenance on our gas boiler in fall of 2024. They did a thorough job, very professionally, arriving on time and giving a fair price. We next contacted them in early 2025 to replace our rusted bathtub. The process, from estimate to finished product, went extremely well. The day of the installation, they sent texts showing the names and photos of the two-man crew (Ben and Mike), who arrived promptly and were very professional and knowledgeable. They worked quickly and efficiently, finishing the installation in one day. As they were wrapping up, they asked if there was anything else they could do. They cleaned up so well you wouldn't know they were even here. As a follow up, they came the day the town inspector came to ensure that process was completed properly. I heartily recommend A&L and will definitely call upon them again when and if we need their services. If you're looking for a reliable, professional organization, this is it!

Ricky W.

We highly recommend Paul & Team and have been working with them for over a decade. They responded immediately when our hot water heater broke on a Saturday - and showed up promptly on Monday morning with a new unit. We had hot water by mid-afternoon. They also replaced our gas furnace a few years ago without incident. You can rely on the A&L Team for prompt, fair and courteous service.

Bryan D.

Extremely overpriced for OK work. They have moved to a new system that is causing their costs to double and they will not negotiate. If you question how it was scoped, you can't talk to anyone about it. Many of great alternatives, it's a shame. Pinhole leak in a pipe was $1400, for 45 mins of work and a few inches of pipe.

Ricardo L.

From their document: "" Although it is possible to cancel the membership at any time, please note that there will be no reimbursement for any remaining months""

Be very careful with these fine prints. I canceled their yearly service and claiming this not well worded cancellation policy they would not reimburse me for 2 two heating systems not have been serviced. So they get away with charging for services not rendered.
I had water and filter monitors installed that worked even when I switched providers and also because I made the mistake of ""buying them"" no reimbursement was adequately given. I will not give to many details..

Kali V.

I have been waiting over a month for an estimate from A&L to hookup mini splits for my home. I have called two or three times to get the estimate. The technician was friendly and the phone operator is very friendly as well. They keep promising me an estimate. Now it is 100 degrees outside, a month later, and still no estimate. The level of professionalism is incredibly disappointing.

Jonathan B.

Stay away! Got a quote of $1540 to fix a leaky toilet! It was leaking from the bottom and needed a new wax seal. I quickly found another plumber who charged $350, which is less then one quarter of the price! Even had to pay a $145 'service fee' for just showing up and diagnosing the problem :-(.
Thankfully, I didn't give A&L this exorbitant amount....

Steve S.

After having spoken with a couple undependable contractors to replace our broken outdoor central-air compressor, we spoke with the general contractors who did a lot of work for us when we first moved into our apartment; they recommended A&L. A&L got the job done quickly and reliably, and every interaction we had with them was professional. We would happily go back to them again.

To replace the air handler/coil indoors, the outdoor condenser, and the line set between them, cost $15,381.81. It's expensive, yes. But you get what you pay for, and we got exceptional service.

M M.

Truly regret ever hiring these guys. Got burned, and then asked around, and heard the same from others. Look elsewhere.

Bob M.

The most overpriced company in the business with a business model of take you for as much as you have and they don't care if you come back

Tom N.

One of the worst companies I have ever dealt with. In addition to being ridiculously overpriced, they also do poor quality work. They are also very slow to get things done.