A&L Plumbing, Heating and Cooling

M M.

Truly regret ever hiring these guys. Got burned, and then asked around, and heard the same from others. Look elsewhere.

Bob M.

The most overpriced company in the business with a business model of take you for as much as you have and they don't care if you come back

Tom N.

One of the worst companies I have ever dealt with. In addition to being ridiculously overpriced, they also do poor quality work. They are also very slow to get things done.

Deirdre L.

I hired them to run gas lines for a new fireplace and to the kitchen for a renovation project. Their work was so bad I had to have it redone. They misled me about the condition of the work and coerced me into paying without my contractor there to confirm the quality.

Constantly rescheduled, never showed up on time. Don't hire.

Hossein s.

Paul came to replace the back flow part of the irrigation system . He came on time and finished the job in 30 min and charged me $550 . He told me that the main reason the price is high is because of the part price. After he left I checked the price of the part he installed online and it was $119 . So he charged me $400 plus for the installation . He also broke a part of the irrigation pipe and asked me to call my irrigation company to change it .
When I called him and asked for explanation he said they buy the part from local supplier and charge a flat fee for this.
Overall , to me as someone who trusted them and even did not quote them before coming , it was one of the worse maintenance experiences I have

Jane D.

They were driving their truck much too fast through our residential neighborhood. Frighteningly fast. Kill a child who steps into the road fast. Please, if you hire this company, ask them to comply with traffic and speed laws.

Sonia K.

Terrible company, installed a water heater, it leaked and destroyed the floor of my finished basement. My insurance company determined that it was bad workmanship and they charged me an arm and a leg.

Nick C.

My initial reaction to their first visit was highly positive. The plumber was very thorough in his assessment of the work that needed to be completed in each of our 3 bathrooms.

However, 2 visits later, my opinion changed.

The second visit was a complete re-do of the first as the plumber did not take accurate notes about the work to be completed nor did he have any recollection of the first visit.

While we chose to provide the fixtures and supplies for the work, A&L did not express any immediate concerns with this approach.

Things went downhill during the 3rd visit where the plumber failed to communicate the challenges he might potentially have with the fixtures we provided for the work. As a result and several hours later, we were left with a damaged antique cabinet in which the basin and faucet were installed and done so poorly. We were left with carpentry work to be done, wall plastering and repainting as a result which simply added an unexpected cost.

The repair in the second bathroom was completed but did not remedy the issue. It was a simple dripping faucet! And the drip persists 30 days later.

We haulted the work on our third project in fear of the final result and our lack of confidence in A&L's ability to complete it without the addition of unexpected carpentry work and finishing costs.

In the end, no cost concessions were made with regard to the quality of work. We simply agreed that there was a ""communication"" issue.

NOT!

If you have a straight forward job that requires little intrusion to the walls or surrounding area, then A&L might be your solution. ANYTHING beyond that, buyer beware!

George K.

Terrible and extremely unprofessional. They left gaping holes and even went through several walls without asking leaving exposed pipe.

Ankit G.

They are capable but are overpriced. Charges me almost twice of the fair price. Would have shopped around if I had known better. Will not use them again.