Al Marino

S F.

Started job and never finished.
They sent a bill, my grandmother called and they did cancel the bill.
I guess the job was to complicated.
Second company, fixed the issue in one day and explained what they had to do. It took all day to do the job right.

Kimberly P.

I have been hearing a beeping with my house alarm system that Servpro added to my electric alarm but wouldn't come back to fix it so for 12 months I heard that sound I called Al Marino explained he told me in 10 minutes what to do to fix so I'm a happy camper

Brian S.

Called to get a quote for some gas line to be ran to my pool heater. 25 ft of pipe with 2 shutoff valves and a end cap. I priced the materials myself before calling and the total was 175$, so I figured materials with 4 hours of labor and the total might be 500-700$. Al Marino rep who came quoted me 3500$. I just about choked whenever I saw the price. As someone who used to do similar work in the past I know what this type of job costs and about how long it takes. I just recently got another quote for 500$ from another company for the same job. Only thing I can think of is since I live in a nice house in a nice community they think I have more money then brains.

Rick M.

My mother in law used this company to replace the main water line to her house. It was approximately 20 ft of pipe. Roughly 5 ft were outside and the rest is through a crawl space. The connection to the house is just dangling in the air. It looks very unprofessional and they charged 3,300 dollars. I would expect no more than 100 bucks per foot and a secure attachment to the current plumbing from a pro. Not satisfied

Andrew B.

Marino

I have to say that I cannot recommend this company due to my own experiences and won't be hiring them in the future. I had to have a section of gas line replaced due to a leak, the contractors were pleasant and went thru what would need to be done and a price was agreed upon. About a week later, they replaced the necessary section of line for the gas and informed me they had found a separate issue with our sewer, which we planned to have addressed by them since they were already doing this work. The line was tied in by the gas company and everyone left for the day seeing as it was 4:00 pm. The issue with this is that a large hole about 2.5 to 3 feet deep was exposed in order to tie into the existing gas line and was left open and not roped off to prevent anyone from falling in, trash and debris was left behind along with some of their equipment. I figured this was fine because they had told us they would be back the next day to finish the work but a week goes by and I haven't heard from anyone, so I contact them on a Thursday to find out the status and I'm told they will be the the following Monday. No one shows up on Monday and I don't receive any notification that day or Tuesday so on Wednesday, i call to find out the status with no update so I tell them I will take care of the rest of the job myself and I would like to cancel any future work planned, this being two weeks since the job started. I am contacted two days later with a payment due for work completed of the full quoted price, I inform them that the job was not completed and I described the site as left two weeks prior.
I am told a rep will contact me shortly, with a few hours later, Jay Marino contacts me about the work performed and my complaints. We talk for a little while and he asks about the job, I inform him of the state of the job and how it was left and I am asked if I have finished the clean up of the area. I say that ""I haven't yet but plan to start on it the next morning"" of which, Jay informs me "" I HAVE to give them right of refusal on the remaining work"". I inform him that is fine, as long as the work in finished and the mess is cleaned up. He tells me they will be there in an hour but only show up after 3 hours since that call. They ask if I want the sewer line work done as well, I tell them I will do it myself and that I only want them to finish with the original gas line project and clean up. They do fill in the from the tie in access, as well as picking up the debris left and pick up the tools that had been left behind over two weeks prior. The work is done and that's that, until over a month goes by without notice of the bill being charged to my card, until I look at my statement and see they have just charged for the work completed. I have no problems paying for the work done but I think their communication with their customers is severely lacking and hope they improve this in the future. My experience may be unusual for this company, which I hope it is, but in my own experience, I cannot support them and will not hire them again.

Paren O.

HIGHWAY ROBBERY !
My elderly friend had a clogged toilet and they charged 80 just to show up then 500 pkus tax just to rotor the clog that only took 15 minutes to complete. Thay also tried to push a camera deal (lol) on her for $250 . They are crooked and and I DO NOT RECOMMEND THEM ! There are many other that will do this job for a 3rd of rhe price .
Its just sad how they will take advantage of the elderly lady that's on a small budget. Makes me sick . I was present burning this transaction so take my word or be prepared to pay out the rear for there service..

Albert W.

Professional service at its best. Knowledgable problem solvers.
reasonably priced. I highly recommend them.

Bob M.

Very pleased with their service. Initially, Mr. Marino tried to troubleshoot my problem over the phone in order to save me the price of a service call on a Sunday. When that didn't help sent a courteous serviceman who diagnosed the problem immediately and fully explained it to me. Very pleasant experience during a trying time.
I appreciate your professionalism. If I ever have another problem I will be sure to call them first.

Mitch H.

This is the 2nd time I used Al Marino and I will go back again and again. The service was excellent and the technician was was very professional. I highly recommend them.

Lee D.

My Dad had to call Al Marino after he had a tree fall and knock over the mast on his house where the electric comes in, the insurance was throwing out some red tape, so I called Al Marino in just a few minutes Jay Marino personally called me back, he got everything cleared up with the insurance and got his team over there to fix my dads electric, his team worked all day in 90+ degree heat to get my dads electric back on, Thank you and keep up the good work