Akers Outdoor Plumbing

Annette J.

I can't imagine being happier with the work Akers provided. The small pond I found in my back yard indicated that I had a slow leak that needed prompt attention. Unfortunately, I had just started a Hawaiian vacation. Andy agreed to check it out and came through promptly with a bid to replace my aging pipe. As soon as I came home, I check out a few other companies, but none were as responsive nor as thorough as Akers. Ryan, the foreman was friendly and professional and got the work done in just over half a day. Moreover, Andy reduced my bill by $800 due to work/materials that weren't needed! The yard looks better than it did before the work began. I can't recommend Akers enough!

Michael L.

I am incredibly happy with the work that Andy and his crew did with installing a new waterline. For background, I went on vacation for a few days and came back to discover water coming out from underneath my driveway. I called four plumbing companies for a bid. Of the four, Andy was by far the most thorough in examining the problem and explaining his solution. One of the tools he has (which the other companies didn't), is a horizontally drilling tool, which can dig underneath the driveway. Meaning, he doesn't have to jack hammer the driveway to lay down the pipe, so it's a lot cleaner and doesn't require patching up the driveway. He was also the only one that checked the crawl space to see how the new line would be going into the house. I decided to go with Andy, and I couldn't be more satisfied.

His team showed up within a few days and worked quickly to get my water running again. I am especially appreciative to Andy and his crew, because they adjusted their schedule so that they could get to the water leak (which was only getting bigger by each day) sooner. His crew was experienced and friendly (they've been working together for a while, which is a great sign). After the city inspector came and gave it a thumbs up, his crew cleaned up and left everything in even better shape than it was before. They even washed the dirt off the sidewalk. Also, I should mention that they were very responsive in communication (thanks, Traci). I would absolutely recommend Akers Outdoor Plumbing! They're professional, knowledgeable, honest, and just good people.

Ree Ah B.

We had a leak in the waterline from the house to the meter and after receiving three bids we couldn't recommend Akers Outdoor Plumbing more highly. They are by far the most experienced, knowledgeable, professional and have a high level of attention to detail using the best equipment and materials for your money. They are easy to work with and the whole team is efficient and hardworking.

Askar S.

We never got to the service portion...
Poor experience with getting estimate:
Contacted Akers, spoke with Traci. Explained in detail the situation and ask for someone to come over to provide an estimate (need to run a new supply line pex 1"" from pigtail to the house).
The morning of the appointment received a call from Traci asking to reschedule morning to later afternoon. I agreed.
No one came in the agreed time slot so had to call Traci twice. 2nd time she answered and sad that someone stopped by already and they didn't think it was safe(???) because the trench for the line was already dug up.
I had 3 other reputable local outdoor plumbing companies come and give me estimates and not one said anything about the trench (was dug up to spec). Having the trench in place saves $1500-$2000.
Traci's answer was: ""That's not how we work..."" Not sure what that supposed to mean. It seems they would like to charge me extra $1500-$2000 for digging a trench which only took me 3-4 hours to do myself or $50-$100 if you hire a high-school teenager to do.
Was unpleasantly surprised with the way they handled this.
P.S. i had utilities companies 6 months ago mark all the lines when I had sewer pipes replaced around the same area. So again, safety argument is just bogus...

Dominic C.

Great experience all around. I was told by a plumber that I probably had an external leak either under my house or from the main line, based on his recommendation I called another company who were going to charge upwards of $300 just to find the leak ""if they could."" On second thought I called Akers and they had someone out the next afternoon, explained to me what the problem was, how they would fix it and all the basics since water lines and plumbing is not my forte. Andy was really helpful and educated me and at this point I owed nothing. Mind you this is where the other company would have charged me and gone no further as their business is only detection. Got a quote from Andy a couple days later and within another day the job was done, again the guys on site explained what they did, why and what they found. On top of the guys on site, Traci communicated everything with me along the way and made the whole process super easy. Great company all around!

Tanya P.

Without a second thought I would recommend and call Akers Outdoor Plumbing again. I came home from work and discovered a water mainline leak in my front yard/porch area. I have some good experience with broken things around the house but water endless rushing from my home into my front yard - not one of them.

I received a few bits of advice on 1) needing to locate where the water main line leak is 2) marking that location and 3) then servicing the lines where the leaks or breaks are. This is where I found the Akers can do all of this rather than hiring two companies - one to detect where the leak is at and then another to service and repair the pipe.

I was lucky and they were able to accommodate coming out the same day I called to take a look and give me an assessment of how bad the water leak was, a general estimate and assessment and help in whether to call the Seattle Public Utilities to come out and shut off the water. In doing so, Andy and Traci coordinated with me all day, great communication and made me feel confident with choosing someone I didn't know yet to help me.

Here is a recap of why I preferred and appreciated their service. Honest assessment from Day 1. Helped me turn off my water by myself at street level and showed the tools to use so I could use water when I needed until the permanent fix could be worked out. 2. Fair estimate and pricing - never once did I receive pricing that felt gouging or high 3. Great communication - Being flexible is key in this line of business from the customer end. Sometimes their jobs take longer than expected so my job had to be pushed by a day or so. Always talked to me about delays or changes right away and gave me a good understanding of when it was going to be rescheduled. 4. Going above and beyond to take care of me with helping with certifications, inspections from the city, rebates for excess water usages etc. I didn't ask for this help ( and didn't even know I should). They saved me hours of calls on the phone with inspectors and the ulilties company and thousands of dollars with fast-forwarding the rebate process. 5. The repair job was done right. Quality materials. Timing. No short-cuts. They took care of my home like it was their's or one of their family members. Trust isn't easily earned, especially with a trade that I may not even know how to assess quality or inaccuracies right...Andy and his crew (and amazing talented wife) are amazing and I'm glad I worked with them.

Brad W.

Met with Andy this morning, and since my son had no water due to his main line leaking, they put him first on the list...they were replacing his water line within 2 hrs of our meeting. I cannot say enough good things about this company.

Rachel kept us informed through the whole process. Their price was very reasonable compared to others and the job was done very professionally.

Thank you so much Andy and Rachel.

Marlon F.

the day a leak detection agency found the leak, I was fortunate to have Akers plumbing in the neighborhood working with a neighbor. I solicited their service hoping they could fix my leaking pipe and they made the time! Awesome experience... good guys !!!

Paul B.

I could reiterate all the outstanding facts about how competent this crew is but instead I will encourage your to call them for your needs.Believe these reviews.
Andy and Traci are top-notch business people and I am sure they are a blessing to everyone they touch. They are extremely fair with their pricing and the excellent service is a deal!

Darin B.

There's a reason Akers has such a high Yelp rating. My story is a great example.

Like so many other reviewers here on Yelp, I called Akers because I knew I had a leak in my water main line (perhaps it was the $1600 water bill I got from Seattle utilities). Actually, Akers was referred to me from another plumber that I had called first who told me they didn't do my kind of job. Am I ever glad I was referred to Akers. As a Seattle transplant, I am constantly disappointed with the nonchalant attitude with which businesses treat customers. However, Akers was responsive, attentive, reasonably priced, and overall I was delighted with my experience with them.

Akers was very responsive as they recognized I was living without running water until it was repaired. I had shut off our water at the city meter (near the street) on Sunday. I called Akers early on Monday morning and Traci was able to have Andy stop by later that day. Andy came by that afternoon and we discussed the job and how they would complete the work. I got an estimate from them that night at 6:40pm and a phone call from Traci at 7:00pm making sure I was aware I had received their estimate. Wow, how many businesses are that thorough?

Water main line jobs are not small jobs...they can be anywhere from 1 day to several days. I called Akers on Tuesday morning to accept their estimate and schedule the actual work. Traci said they would review the schedule and call me back. Later that afternoon, Traci called me back and said they were able to rearrange their schedule so that they could start my job the very next day (Wednesday) and finish by Thursday. Wow #2.

Later that night (7:30pm), Traci called me again and said that Andy had been contemplating my job and had a better overall recommendation (at no additional cost) and wondered if I would be OK with the change they were recommending. Wow #3.

By Wednesday night, 2/3 of the job was complete and we had running water for the first time in 4 days. Wow #4.

By Thursday the job was 100% complete. No delays and no snags (that I was aware of). Wow #5.

Finally, they put my yard back together so that when I arrived home on Thursday night, I could not even tell they had been working at my home for the last 2 days. Actually, that's not accurate...my yard actually looked BETTER after they left. They replanted some larger plants that I had dug up to find my leak several days ago and cleaned up. Honestly, I could not tell they had been digging anywhere in my yard. Wow #6.

There are very few businesses that delight their customers from beginning to end and at every level of a job. Andy and Traci at Akers, however, are as good as it gets. Kudos!