AJ Leblanc Heating

Kimmy C.

We called for service because our ac is not working!! A technician came out and found there was a leak that was unrepairable. The unit is probably close to 15 years old. We were quoted thousands of dollars less than another business for replacing the heat pump. The reason we called another business is because we were told that the next service date could be as late as early July...and we are supposed to have a 95 degree day this weekend!
After talking with the technician and the office, they were able to squeeze us in the next day since it was basically a swap out. Thank you so much, AJ Leblanc! I wouldn't be able to stand 95 degrees in this house, with stairs and on crutches!

Max M.

Previously had used AJ Leblanc for last two years and they were great. However, recently their service has dropped off significantly. I had scheduled a furnace cleaning back in March and they fit me in June. No problem, I get it, they are busy. However in June, the technician shows up and tells me he can't do my oil furnace cleaning and that the office will call to reschedule the following day. Fast forward a week, no calls from their office to reschedule . I contact their office and they tell me they can fit me in around September! I inform them that they are the ones who canceled the previous appointment (scheduled months prior) and the nice woman at the office tells me their is nothing she can do and that it is their management who is making her schedule out that far. I asked to speak to the manager and she tells me they are all on vacation but will have someone call the following Monday. Now, another week has passed and no one has reached out. I am disappointed and I'll be taking my business elsewhere.

Rob M.

I really had high hopes for these guys when scheduling an appointment to quote new HVAC and plumbing work. The plumber arrived early, the HVAC consultant arrived late. They clearly were not aligned. The plumber made snap judgements about extending the gas line, basically telling me what couldn't be done as opposed to offering practical solutions. The HVAC person was pretty lackadaisical and took no measurements or load calculations. Neither did the plumber. They both looked baffled as to why they were even here regarding scope of work. Two weeks later I still haven't received a quote. Glad they didn't want my business. I will spend my money elsewhere. They even left their blank notepad here.

Ian C.

Top service at a fair price. We were new the area and to oil-based heating systems. Not only did they get the boiler back up to tip-top shape, they spent time explaining how to operate it safely and correctly. When we do our A/C retrofit this summer, they'll be the first place we call.

Pamela N.

Everything was done when promised and done well!! EVERYONE there is professional and friendly!! Two young men installed my new furnace and were exceptional!! No issues and get clean up!!!

Ed T.

Called to get service for my boiler that they installed back in 2008. The person answering the phone said they didn't service my area. That is odd seeing how they had just cleaned the boiler several months before and have since they installed it. She transferred me to another person that basically said we were on the outside edge of their service area and didn't know when they could get a tech to come here. They said they would get back to me when they could get someone to come out but it would not be soon. So I fired them and got another company that was tripping over themselves to take over the service, The company I got has also been in business for years.
update: I was contacted by someone from the company with an apology for how this was handled. I did appreciate that. But in the end I moved my service contract to a different company. I wish them well!

Ken M.

We contacted AJ LeBlanc to look into repairing our hot water tank which had a extremely rusted inlet water pipe that was in danger of bursting. The service department responded within hours of our call by sending Robert to look at the problem. He did not have the correct parts on his truck to make the repair, but told us he would return the next day with the parts. Robert returned the following morning to make the repair which was very difficult due to the amount of corrosion and rust on the pipe. He made the repair and made us very happy customers because it saved us many $$ by not having to purchase a new hot water tank. We have used AJ LeBlanc for HVAC repairs and installations in the past, and have always been happy with their service. If I could give Robert 10 stars, I would, he was a tremendous service technician and a nice person as well.

M. F.

The crew arrived at the appointed time. The plumbers were professional, courteous, and careful to keep the space clean and minimize disruption. They worked quickly and quietly. The problem was resolved in a short time. I feel they were honest and efficient.

Joanna E.

Whenever something has gone wrong with our heating or hot water, LeBlanc has sent someone over to evaluate the situation the same day. We know that smaller shops are not always able to provide that level of responsiveness, so we purchased our furnace with LeBlanc. Service people over the past 4 years have been very pleasant to deal with and have done a good job, with the exception of a plumber. I'm not giving 5 stars because there were significant, ""unexpected"" costs during the installation of the new furnace--like asbestos abatement on the old furnace before it could be removed that should have been obvious to the person writing up the estimate.

Elena C.

Needed their services again and matt was amazing...came in and fixed the problem on this cold night without trying to sell me stuff I don't need like some other outfits....wonderful experience...definitely recommend