Airstream Services

Davin W.

Noah was great. In addition to quick and efficient service, he expertly answered some specific questions I had about maintaining our system. I also appreciate the convenient notifications we receive about appointment confirmations, arrival times, and tech tracking.

Danielle W.

Airstream continues to provide quality services with wonderful, friendly, kind technicians and office staff. They offer a great service for a value that is unbeatable. Couldn't be happier, highly recommend them to anyone needing a unit fixed or serviced!

Lamont H.

The technician was very nice, and professional and did a great job but the bill was extremely high for a 30-minute job 269.00 for 30 minutes is insane but so far the unit is heating like it supposed too and I hope it stays that way. The service quality was great it just pay per hour I disagree with. The price could have been way better.

A 1.

I just moved to Nashville. When you are in a desperate situation you will pay whatever to get something done. Thankfully I had time to receive quotes. There quote was double what other companies were charging for the same job. I ended up hiring an insured hvac contractor from another company who did a fantastic job. Half of the price and he even did extra.

Dane S.

Inexperienced technician!had to get a second opinion from a different company that got the job done! I still had to pay $155,even though they didn't do much!

Alicia C.

Cody was amazing! We had a plumbing emergency on a Saturday. Airstream was the only company with someone available on a Saturday. Cody was prompt, courteous and extremely knowledgeable and helpful. I'm glad I found Airstream & I highly recommend their services. Their prices are competitive as well.

John T.

4.5

'tis the season. No, not the season for tablescapes and overeating (although, yes). It's the season to make sure that your HVAC is running properly.* Yep, there was once a time when/where I reviewed craft beer bars and clubs. Now, I line up to sing the praises of heating and cooling. Time is a vicious opponent.

But I will gladly sing the praises of Airstream. The company is full of highly competent, kind, thorough, and about-business people. These are all qualities you want in a HVAC service. Y'see, back when it used to get cold, I was having some heating issues. My usual HVAC was out of town and this was something that couldn't wait. I hopped on Yelp and searched for professionals. Using Request A Quote, this couldn't be easier. Within 15 minutes of sending an inquiry to Airstream, I was on the phone with the receptionist. Within an hour, I had someone at my house. That 'someone' was Saul. He was personable, courteous and skilled. He diagnosed what was going on and gave me some options. As he went about fixing my issue, he told me about the VIP Club which would offer me some immediate savings. Say less.

Because in home ownership it's always something, I had an issue pop up some months later. This was in the summer and had nothing to do with cooling issues. Roofers had knocked the he!! out of my unit, disconnecting pipes and other parts. Seeing as though I didn't want to befall a CO2 issue, I called Airstream who had another tech at my house within the hour. He, too, was kind, skilled and serious. He assessed the several points of concern and what he would need to do (and, order) to get it fixed fast. He gave me a quote and apologized for the cost. I told him not to worry about it because I had every intention on recouping the money from the company that banged up my unit. I agreed. He ordered the parts, came back within a few days and labored until all was well and I wasn't concerned that I was at a safety risk.

Airstream *can* be a bit aggressive in its communication (text and email) but that's a small price to pay for a reliable, professional company with which you can trust a major piece of your housing unit (and your family's comfort and safety). My HVAC guy has been through thick and thin with me but Airstream will always be my number 2 with a bullet. If you don't have a HVAC company on call, you can rest easy in making it this one.

*Though with the climate change we've been through this year, have you really needed to use your heat?

Kevin F.

Excellent customer service and professional installation! Quality people. Highly recommended!!!!

Larry P.

Very happy with Airstream servicing our HVAC unit, friendly voice when I called for service and the tech did a great job.

Jeff S.

Cody was Quick, professional, provided other insights, clean work site, walked you through what to be expected and personal. I would recommend Airstream.