Airco Service

Heather E.

came out 2 weeks ago because fan was functional but heater wouldn't kick on so paid approx $650 to replace a 'switch' ( a part he had on the truck and installed in less than an hour). same thing happening again yet the technician states now i need a new blower motor and capacitor ( both parts he has on the truck) with another price of $765 ( $100 off if i sign up for maintenance program) Both times technicians would not give me prices for parts and labor, just that they are allowed 2 hours to install and the parts come stock with the truck so they cannot give me an itemized receipt. first technician was rude and annoyed by the question, 2nd one professional. unfortunately it's cold outside so getting second opinions isn't an option. when compared to national average prices, both repairs were WAYYYY overpriced. good luck

Michael R.

I will NEVER use this company again. They are very dishonest and will overcharge you! I had them out to do a repair on my furnace and after they did the repair I checked around and could have gotten the repair done cheaper. Then the furnace stopped working again and to me it sounded like the same part that they replaced, so I called to have them come out and check to make sure it was not the same part. before I did that I asked several times if it was going to cost anything for them to come check and I was assured that there would not be a service fee unless the had to replace a different part, so I assumed that if I didn't get the part replaced it would be no charge. That is not the case!!! This is a shady business practice!!! I would recommend finding a different company and will never recommend them again!!

Cathy B.

Called them about 3 pm on Jan 2 to check our heater that wasn't working correctly. They said they couldn't come out until tomorrow afternoon for emergency call for 100 bucks, but if we could wait until Thurs they had a regular call opening for 75 bucks. We called Blue Hill Heat & Air and they came out in 20 minutes. We're getting a new Trane heater tomorrow for 2300 bucks installed. Snooze ya' lose.

Michael P.

I needed HVAC service on a Saturday morning when my system quit cooling suddenly. I called Airco and the dispatcher made sure I'd checked a few common issues like circuit breaker open, etc. and didn't treat me like I was some how technically impaired. Assured I was certain I needed service, he carefully explained the fee policy. Once he was sure I was OK with the extra it would cost me for after hours service he sent the tech who quickly identified the problem as a burned power wire in the low voltage circuitry. He repaired the problem and gave me the burned wires and fastener to inspect. I've never had any service tech do that before. The repair time was less than an hour. I highly recommend these guys to anyone who needs HVAC service any time of day. It is nice to sleep in a house that is cooler than the outside air temp!

Michael M.

Great customer service and transparency. Had a coil leak. They fixed it and then later that evening it started to leak water out of the vent. They came back immediately to fix it. The next morning they called unsolicited to schedule someone to come out and re paint and drywall the ceiling were there was a little bit of water stain. Very impressed with their honesty and great customer service. Highly recommend.

Zonia R.

Airco Service was awesome! They did a great job on our new AC unit. They were very kind and patient and professional. Mr. Harley answered all of my question and explained how to use our new thermostat. If we ever need help with cooling or heating issues we will definitely go back to them for their service.

Carla H.

With warm weather coming on, an old a/c unit dying is never good. The whole team got us fixed promptly and as promised. Justin S. was our follow up technician and did a great job fine tuning and answering any questions I had. The price may have been slightly more than other places, but I truly believe it was done right and the crew was professional and courteous. Thanks Airco!

Del U.

Had Airco out on our Planned Maintenance Agreement, they found a problem that could have cost us $500-$600. They got it fixed before any problems occurred. Airco saved me a cold night without heat and a few hundred dollars!! I'd recommend them to anyone! Great service! Thank you!

Mathew G.

John was fantastic. Came over late past 7 pm and was at our home until 9:30. Fixed both our AC units for a very reasonable price and all is working. Can't recommend him enough!

Ken B.

Called Airco for help with a non-operative air conditioner. Set appointment for the following afternoon. Airco called in the morning and said a tech was available; told them to come on out. Jack V. and assistant showed up in about ten minutes; they were well dressed for the work and introduced themselves. I explained what I thought the problem was and Jack explained how they charged for what they did. Told him to have at it. Their inspection showed a couple of mechanical things I didn't expect and some I did. All were explained thoroughly and then fixed after I approved them.

This team sets a high bar for others to follow. I couldn't ask for better service and recommend Airco highly.