Air Today

Diane M.

Always amazing service, professionalism, fairness. We have been using Air Today for a few years and they never disappoint from initially calling to make the appointment to follow through from the technicians. We are always satisfied with Air Today.

Dana B.

I have been a customer of Air Today for over 10 years and been on a maintenance contract for two years. They came out in March to do a routine check-up on my two HVAC systems - one upstairs in the attic and one in the crawl space. UV light system, which kills biological growth, needed bulb replaced and the unit in the crawl space needed the system installed as there was not one in place. This was in the beginning of the COVID-19 crisis so I was being careful not to spend large amounts of money until things played out in the world. Anyway, I was quoted $1010 to replace bulb and install UV system in crawl space, when I attempted to use their financial options, the option of making payments for 12 months with no interest, I was told the code AirToday provided did not work. The tech had no answers and said he would contact the main office. The tech left and the main office never called to follow up. That was over 30 days ago.

Bill S.

I hired Air Today a couple weeks ago to fix a leaky pipe and clogged drain from the kitchen area. After spending over $1000, the issue still isn't fixed. They now want another $1200 to fix the issue.
Their hourly rate is $168/hour in Kannapolis!

Velicia B.

This company is great! Water heater died and a few pipes busted in the walls. Gave great service and best options on handling problems. Hard working, trustworthy and reasonable! I recommend to all!

Jack L.

It only the technician about 10 mintes to find the problem with my A/C, that was great. I was quoted $700 for the repair. Seems rather pricey but I approve the repair. After he is finished he tells me the final bill is $1113. That is a bit higher than what was quoted.
$129 Sunday service fee.
$313.79 60 amp disconnect includes labor
$324.84 Electrical whip (wiring with conduit) included labor
$240 labor to wire whip, after my protest of this is no where near what I was quoted he only charged $120 labor for wiring.
If the whip includes labor how do you install it without connecting the wires?
The wiring charge I feel is charging double for work already paid for.
Final bill $941 for 1.5 hours of work.
I feel like I was taken advantage of

Anonymouse T.

Chris one of the plumbing technicians arrived on time. He was very friendly and appeared comfortable in doing his work, a shower faucet replacement for me. Actually it was an upgrade from a system that had been in the house for ages. He checked his work and assured everything was to my satisfaction. He was very courteous and pleasant to talk to and I'm very happy with the results of my new shower faucet that doesn't leak anymore. I will be counting on Air Today to deliver the same quality service and reasonable pricing that I received today. Thanks Chris for such a professional job and friendly service.

Randy S.

I just had my entire system replaced: compressor, furnace, dampers, zone control board, along with 2 wireless thermostats. It was a huge job, and I was very concerned about which company to use. I got 4 different estimates and the moment Eric Henson walked into my home, I was impressed. Eric was knowledgeable, informative, kind, professional and he put me right to ease, with his calm demeanor. He walked me through the entire process, listened to my needs, and came up with a great game plan for my house. He always answered my phone calls after he left, and answered my many questions. He continued to meet and exceed my expectations until I made my decision to go with Air Today. He was never pushy, and he never tried to sell me something I did not need. PLUS, my dog Beau adored him! Their pricing was very competitive and the warranties were spot on. It was an easy choice, to chose Air Today.

George and Juan, were my installers. They arrived on time, and were very respectful to my home. They worked tirelessly literally all day, making sure my new system was set up perfectly. Their attention to detail was impressive to say the least.

I am thrilled with Air Today! It is heart warming to know their are good companies out there, who truly want to build relationships and not looking for a quick buck. I HIGHLY recommend Air Today. They made me a customer for life!

C M.

Used Air Today twice in Spring 2018.
We have a heat pump, 2002 Unicom high static system, which has unique 2.5"" dia duct system.
In May AC just not keeping cool enough. During winter not keeping warm enough.
Last system check July 2017. Freon pressure fine.
Tech Jaron came in. Diagnosis old R22 freon down 2.5 - 3 lbs. Evaporator showed corrosion of galvanized sheet. Presumed caused micro pin holes in copper tubing. Added 3 lb R22 freon. Said had no idea if, or how long would keep pressure up. Recommended new system due to age, cost to repair doesn't justify using old R22 freon that will no longer available in 2020. A week later, I discovered Jaron did not reinstall caps on freon ports of condenser unit. I screwed them on.
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I did work with Wes to see if Air Today could replace Unicom system. They could not. Don't have access to equipment and their techs not factory trained. Not enough Unicom units in Charlotte region for them to justify cost to train techs.
I understand. Got replacement system from another authorized contractor.
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In June, (prior to new system) Tech Josh came. Fan not turning on. He checked fan on evaporator. Worked fine. Tested thermostat. Indicated fan relay in thermostat not working. Also tested freon pressure. Indicated down 1 lb.
Got new Honeywell WiFi thermostat and freon.
Price high on thermostat, but had on truck, installed, and rechecked.
Did good.
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Gary B.

We needed to replace the main unit of our system. We had an estimate from another company that had been doing our service, but thought it would be a good idea to compare prices. I contacted several companies listed in Yelp, but most of them would only schedule an appointment with a sales rep. Since we already had an idea of what we were looking for I didn't want to schedule appointments with a bunch of sales reps to come to the house. I wanted to talk to someone on the phone. Air Today was the only company that would talk to me by phone.
They got the general manager on the phone, and he was kind enough to spend a considerable amount of time discussing many aspects of different types and brands in choosing what was best suited for our needs. I was impressed with not only with his knowledge, experience and expertise, but also his sense of customer service and willingness to discuss whatever was needed to make an informed decision.
When we did schedule the appointment for a rep to come to the house, the rep also patiently went through the same process to discuss all the details in comparing brands and functions as we determined which unit was best for our situation. And the price we were given was less than the bid we got from the other serve we had been using.
Scheduling the installation went smoothly for a day that was convenient. The installation crew arrived right as scheduled, and the installation went without a hitch. The crew was courteous and professional. I was comfortable with the apparent experience and expertise of the installation crew, and the work that was done. When the new equipment was installed, they took time to balance the air flow for our existing duct system to accommodate each room of the house.
Overall, we were quite pleased with the service, expertise, the work done, and the professional manner of our experience with Air Today, and would gladly recommend them for anyone.
Gary B.

Sandra F.

We suddenly had no A/C in the main part & basement of our house today. We called Air Today and received a call back from their tech within a matter of minutes. He arrived right away & was most courteous. Within the hour our A/C was restored and with the best options for repair for us. Thank you so much Daniel for your help! We love Air Today!