Air Services Heating & Cooling

Varena M.

Air Service Heating and Cooling gets a five star rating. Very knowledgeable and professional

Tony R.

Total scam, previous employee said don't call these scummy people, they want money up front then call other contractors to do the work.
It goes further than that, don't do it. Shop around

Linda M.

Sams Heating And Air is awesome the people that work there the owner they have a literally saved my family. The part that was supposed to be for my AC didn't come in and since it's so hot Sam his self install the new unit and coil instead of having to try to wait for another part to come in they are awesome and I will only use them in the future. Thank you Sam's

Juli M.

Overpriced and very poor communication. We needed our air ducts cleaned ASAP, so we scheduled an appointment time to get a quote. Upon their arrival, only then did they explain that they're booked out until October or November for air duct cleaning. It's June. This is the second time in 2 months that Air Services has been a huge disappointment. Fool me once....

I will never call Air Services again. Such a huge waste of time. Too bad for them... we have 3 HVAC units at our location. Haha!!

Chris P.

What an Amazing Experience. What could of been traumatic turned into one of the Best customer service experiences we have ever had. Our hot water heater went out over the Christmas holiday weekend and we were in desperate need of help. Having 3 kids, one of which is special needs, our family could not be without hot water for an extended period of time. Thank God that we have a membership plan with Air Services. Within 30 minutes of us calling Rachel, Rich, Kristy, and the Team, had a technician at our house working on the issue. And, within 14 hours, we had a brand new hot water heater installed. Will, our technician, went above and beyond! He installed the new water heater unit along with additional shut off valves, an extra safety device called an expansion tank, all new copper pipes, and even helped set the temperature on our bathrooms safety faucet dispenser. Instead of charging an additional cost for coming out on the holiday weekend, they actually gave us a discount for being on the membership plan. And, we have an 8 year warranty on the unit. We could not be more appreciative. We recommend Air Services to Everyone!!! Thank you again for all your help in our time of need!!! -The Patrick Family

Sara M.

Jarrod Field was a great technician. He explained. To me what was going on with my air conditioner.
Thank you Jarrod for a job well done.
Jason Riley
Woodland St.

Major S.

The humble techs are nice enough but the sales staff are annoying and use strong arm tactics to sell WAY overpriced packages that cost thousands of dollars less (literally) through other venues. I regret ever calling them and urge you to use virtually anyone else.

Jim D.

Was very happy with the plumbing repair the Tech and Apprentice did. Price was about average with others but workmanship was much better. Job gets done quickly and clean.

Terrye S.

I did an annual contract with this company and to be honest they scammed me. The furnace guys came out and cleaned everything and they were awesome - no problems there but the plumbing crew came out to do preventive maintenance on my hot water tanks and it was a nightmare. First of all, I have 2 tanks and did not have ANYTHING wrong with them. NOTHING WRONG AT ALL. I was doing the annual maintenance agreement with them for 1 year. Once they left, I had a leak on one of my hot water tanks. They say when they drain a tank it could start leaking but once they completed the draining they confirmed - no leak. The next day I had a leak on one of the tanks but it was not coming from the part they said could possibly leak. It was coming from another place on the tank. This went on for couple of weeks. I called them and they sent another guy from their company to my home to check it. With that said, this guy popped this little door off at the bottom of the tank and shined a light into it and shut it back (2 minutes). Told me I needed a new tank. Of course, I disagreed and told him it was something their guys did on the prior trip of when they drained the tank. Keep in mind, the water was leaking and I was going through towel after towel to keep water from going everywhere. He told me I would have to wait until Monday and have someone sell me a tank and I said - so what am I suppose to do until then - stay up all night to keep the water from going everywhere using towel and after to stop water flow? He said yes. This was Saturday, early evening. So with that said, I was extremely mad and Sunday morning I called their office again and the lady who answered the phone confirmed I had to wait until Monday. I then, picked up the phone and called Plumb Rite Company which is an excellent company. Anthony the plumber at Plumb Rite ask me if the guy from All Services bothered to show me how to cut the water off to the tank and I said he did not. In fact, the All Service Plumber did absolutely nothing and he did not even check to see where the leak was coming from. Anthony from Plumb Rite told me how to cut water to that tank off so it would not leak - in 2 minutes I had the water shut off to tank. I hired Plumb Rite to come out Monday morning to install a tank. It gets better folks, The leak was caused by All Services - their guys they sent to drain my tanks. They left 3 different things in the tank that they did not tighten back up and to make it worse when the next guy came to see he confirmed everything was fine so he did not tighten up the stuff that his company left loose. HE NEVER LOOKED HE JUST CONFIRMED TANK NEEDED TO BE REPLACED. So I spent about 1,100.00 for nothing. So if you like these kind of companies that LIE, CHEAT AND STEAL FROM YOU CALL ALL SERVICE - THEY ARE PROS AT IT. I am considering calling the attorney generals office at State of Missouri to report this as a scam done by a company that is suppose to be reputable and the Better Business Bureau. How dare these people think that they can get by with this and act as we, their customers, that keep them in their jobs, are so stupid. Shame on them!!!

Ray C.

Have I ever told you about one of our favorite companies in Springfield? No!? Well Air Services / All Services rocks the town in every way possible.

Quick. On time. On budget. Quality products and informed and great people. From stem to stern this is a quality outfit. They upgraded service the HVAC, plumbing and water in our home. Full house humidifier, amazingly high quality air filter and new water heater are a few improvements we made.

Hire them. They won't leave until you are 100% satisfied every time!!