Air Services Heating & Cooling

Kim B.

I contacted Air Services in Springfield, Missouri at 9:30 A.M. on Saturday July 6.
I was told that someone would be there between 8 and 5. The call service called me every few hours to let me know someone would be there that day.
At 6:30 that evening I was called to let me know that no one was coming and I would be put on a list for the next day. It was over 90° that day and over 85° in my home. I understand that companies are busy this time of the year. If I would have been told I would not be serviced that day I would have understood, but I was led on all day. I contacted another service company at 6:40 P.M. that evening and by 8:00 P.M. my air was fixed and the repairman was leaving!
I would not recommend this company for timely service.
Kimberly B.

Jill L.

Jeff was very thorough and got our heat up and running again. Good service. I will call them again for routine work in the future.

Mike S.

This company is connected with COSTCO . I was assuming would get a fair price when they quoted new AC unit. I have 2 -4.0 ton units to be replaced Colin was the GUY who came out here great talker promised to get a quote in 2 days . Weeks later received a quote . MAKE SURE YOU get multiple quotes to compare.

AIR SERVICES quote was for 2- units to be replaced $80,000 SO each unit was $40,000.

The other 2 quotes from very reputable companies in this area were where I was expecting $14,000 per unit WOW

I even called them to confirm there pricing and they did. I sent an email out to THE . manager of the AIR SERVICES she has not responded wanted her to know about quote. It was funny when I asked for her email address man on phone said here's our email send it to the general one . Week later still have not heard from them . This is just a quote to advise her to check numbers from the highest level in company .

Guess what at the auote stage they don't call you back guess how they will treat you during installation! Yes you will be in BIG trouble ..

Please make sure get multiple bids make sure all of the fill out IN DETAIL what they will be installing . I'll reach out to COSTCO make sure they know !

Final note COLIN the guy stated they get reduced pricing because the install so many and I would get. Gift card from Costco! WELL I guess you can when you bid double the price . I wonder what I would do with a $50 gift card OR save $50,000 dollars keep that in my pocket ! Please don't use these guys

I had to put one star otherwise it would not let me post .

Hunter Z.

We have had a furnace/ ac unit put in as well as a hot water heater. They have continued maintanance on our units and are always efficient and kind. We have never had a bad experience. This current check, we had Weston Cloyd for our check on our ac/furnace. He was finished within about 10 minutes. Very nice guy
He explained what he was going to be doing and was done.
Weston Cloyd came to do our inspection for our plumbing that we thought was just for the water heater, but he checked all our plumbing and informed us of any concerns.
We really appreciate air services and their staff for keeping our home up to date.

Yvonne T.

Am a VIP member $189/yr w Air Services. The drain in my house on Fremont was backed up, nothing would flush or drain in the 1100' house. Air Services came out for the call charge of $73, said they could not clear the drain. Gave me an estimate for $11,000.00 to dig up back yard to replace old line to main. And when I asked for the line to be jetted from the access after the garage to the main, Jacob Marsh quoted $300 on the phone, then got an estimate for $1370.00 to jet and clean the line! Meanwhile priced this jetting w other companies at $300. United Plumbing came out w/i 24 hrs and cleared the line in 30 minutes for $300. City inspectors coordinated w United and ran a camera & verified no ground water in the line, no collapsed clay bells (old pipe), minor offsets in bells, no roots only baby wipes, grease and toilet paper for 3'. Imagine if I had shelled out $12,000 to Air Services for work that was COMPLETELY UNNECESSARY. Air Services r not REPUTABLE, and obviously NOT TO BE TRUSTED. United Plumbing on the other hand are highly reputable and to be completely trusted. Call City of Springfield inspectors at no charge BEFORE hiring a plumber.

Doris W.

Air serve did an awesome job on a Saturday. Can you believed it, Chris got us up and running in no time.we had to have a part and I am thrilled with his work. Chris and air serve you guys rock.

Lee T.

Had the Air Services team come take a look at a large commercial electrical job for an estimate, also had their HVAC people out to look at another portion of the job for an estimate. After sending plans, walking them around, neither responded in a reasonable amount of time. I called the company and got the typical run around, so and so is not in the office he will call you back. Yeah well Im not waiting any longer, I figured it out. They are not going to give an estimate. Common courtesy would be to at least decline and not lead you on. Thank but no thanks, we will not be asking for further estimates.

Michelle M.

I had an electrician come do a walk to see what I needed for my little fixer upper. My service techs name was Joel. He was polite, very informative and walked me thru what I would need in order of importance. He could have tried to over sell but let me know my panel needed to just be tightened up not replaced and I should really think about adding a whole house surge protector. I had some flickering in kitchen He said was a lose wire and he just gave it a tighten for me. If the rest of their employees are like him I have found my go to company for pretty much everything. ?

Ellen H.

I
Bought yearly maintenance agreement for checking a/c, a plumbing check and furnace check

The a/c check I was told needed new furnace and ac unit which I was skeptical since my unit around 5 years old. I called another company and he told me the wires on capacitor had been disconnected. so everything was ok as I thought

The plumbing check I was told I needed a water softener $2,000. not necessary. so weather got warm again I turned ac on and didn't work. I went outside and someone had disconnected the ac on outside. it is located by crawl space. too much of coincidence I think the tech disconnected it.

don't use these people they spend so much on advertisements and the send out apprentices and no master plumber with them. they are taking advantage of people. I am older female and apparently I must be stupid in their eyes

Kristi S.

I called for an a/c service after having problems with keeping our house cool. Miranda and Zoe came right on time for the appointment we had scheduled. They found and repaired the issue quickly! Miranda explained everything they were doing and what the problem was. She even spoke with my husband on the phone and answered his questions. What a great experience!