Air-Right Energy Design

Pat T.

We called for help when other HVAC firms could not correct a low voltage short. Mike came out and spent an hour doing a thorough diagnosis. The problem was corrected at a reasonable price. Very nice company to work with.

Frank W.

Several years ago we purchased two new units from these guys. During the first cold season after the installation I notice this very distinct noise that only happened infrequently and at the end of the heat pump's cycle. After trying to explain this to the nice tech, on three separate service calls, that it was not a normal swooshing sound but it is a trumpeting elephant sound that I keep hearing. Also, explaining that sound can not be duplicated by turning the unit off and on, only certain conditions (cold weather, being one). After telling me it was the swooshing sound and charging me for doing nothing after a $16k purchase I gave up. I thought I could live with it until it broke. After a little research I discovered it is the reversing valve. It's now too late to have any warranty repair but the noise wakes up the neighborhood and I have to get it fixed. I wish these guys would have shown some real concern after the sale. Unfortunately they don't Good luck with you interaction and service.

Michelle P.

Mike came out on time and replaced the part we needed. He did a thorough check on our system. We appreciated that he did the project quickly which kept our costs down. Thank you Air-Right!

Douglas D.

Gary and Brandon installed a 50 gallon Marathon Water Heater in our home today. From the moment we shook hands, I knew I had hired the right folks. I installed my last water heater myself in 2003 and knew I was nearing the end of its service life. I would rather replace it on my terms, vice an emergency situation.
Gary and Brandon arrived on time and immediately got to work. I watched the entire process (seeing how professionals do it) and was pleased with their work. They answered every question if had, from functionality to warranty, and he further answered other questions. Specifically, another plumbing company completed a plumbing inspection in my home suggesting a new water heater ($3500.00) and other things that would be ""nice"" but not required. I could have spend $8900.00 to replace items in my home that was built in 1985. These were things that were not needed.
I received numerous bids for replacing the water heater, as I wanted something that would pass all local codes. Fortunately, our electrical co-op has a contract with this company, and based on their recommendation, I called them. What a great recommendation! We have a better water heater at half the price of the other company.
I appreciated their cleanliness, their work performance, and the quality of the installation. Moreover, I appreciated their honesty. I would HIGHLY recommend this company for plumbing needs.

Mark F.

Mike arrived during the defined time and is very pleasant. He was very willing to explain the actions he was taking. As a rep for NOVEC, he was not out to sell me a new hot water heater. I really appreciated that. He also was conscientious of our home and offered to wear the footies.

Dimitra P.

My son recommended them because they did excellent job on his air-condition. Mike came out same day he change my water heater, he had to order something for my electrical system, he return to repair it, we love Mike's professional care to his costumers. Quick service, reasonable prices, and great work. Highly recommended

Earl D.

Thank you guys for taking our AC unit and for being honest, great service

A B.

We had Air-Right Energy out to assess a problem with our HVAC and we couldn't be happier with their service. We were referred to Air-Right through the NOVEC Load Management Program. At the height of the summer heat our expectations for getting someone out in 24-hrs were pretty low, but they were amazing! Called us back within 10-min and got an appt for that same day. Not only were they right on time, they were friendly and explained the plan of attack when it came to identifying the problem. Mike explained all the possible problems and how he wanted to rule out one, then the next. When it came to isolating the problem, he explained our options and helped us determine one that best fit our needs and finances. Couldn't be happier with their professionalism, attention to detail, response time and courtesy. Highly recommend!

Greg P.

Can not say enough positive things about our experience with Air-Right. Absolutely no aggressive sales pitch. The initial contact on the phone was polite, respectful, straight forward, and better yet, helpful!

The techs that came out were very much into the small details, more than willing to educate us on what they were doing, as well as how to get the most life out of the product. In this case a hot water heater.

To me, thought the price was fair. About what it should cost. I say it that way for two reasons, the price met expectations, but what we got was a lot of helpful insight as to the product, how to maintain, and professional service. Worth every cent in my book.

Highly recommend.

John D.

We had them out twice this summer after our upstairs and downstairs A/C units failed on different occasions. Both times the people who arrived were very courteous, professional, and thorough. Each time they were able to repair the unit by replacing a capacitor. I never felt as if they were trying to push me into replacing the units even though they are more than 10 years old (and in fact one of the techs told me I should get another 3-4 years out of the unit he was repairing. We found them via a recommendation of a friend and couldn't be any more pleased.

Edit - 9/12: Well, one of the units ""did"" fail and needed replacement. Still pleased with air-right, they gave me a good set of options, prices were consistent with other quotes, install was professional and painless. They offer the best deals on Lennox.