Air Group

Jason H.

Alex Dicrosta came to my house to do the spring AC check. What was supposed to be a simple check up turned into an all day event as we discovered problems with my system. But I couldn't have been more impressed with Alex. He ran through every possible solution until he fixed the issue. I was really impressed with his diligence and he stated that it is Air Group policy to stay until the job is done. Air Group may be pricey but good work like this is well worth it.

Marybeth B.

I have used Air Group two times out of Whippany NJ. Once for expansion tank and valve replacement on my Furnace and one for a Furnace pump. They charged a $160 diagnostic fee for both even though I knew I needed a new pump for the second visit. They charged around $1300 and $1250 for both these repairs respectively in addition to the diagnostic fee. The technicians were nice and did a good job. The ""new"" pump I got was all scraped up and I never saw it come out of a box so I suspect this pump was not brand new. The materials are only a small portion of this so this is mostly labor. I'm giving two stars because the prices are excessive. Each of these jobs took less than 2 hours. Most lawyers don't charge $600/hr. I would not feel comfortable recommending this company based on the price.

Rozsa K.

I've been with AirGroup for 12 years. They installed my HVAC system and I had maintenance contract with them ever since. As a ""reward"" for my loyalty, every year they raise the price tag for the maintenance. For this year renewal they raised their price by 20%. I've been satisfied with the service but not with the excessive price increase. I called and they could not care less if I left.

Rose B.

We decided to get new appliances. I had a local company deliver stating that they had all these COVID -19 guidelines and assured me they were following them. Needless to say they showed up unmasked so unprofessional. I was so reluctant to have anyone else in my house but because of our new stove we needed a plumber to change the gas valve. Long story short I called AIR GROUP. A little nervous after my first experience to have any one else in my house. BUT I can't tell you how pleased I was with them. They were so unbelievably professional. Showed up fully masked and gloved. He even covered his shoes! The first time in months I really felt safe having anyone in my house. If you're having any plumbing, heating or air conditioning issues DO NOT HESITATE TO CALL AIR GROUP! They were amazing. Thank you so much!!!

Molly D.

We had some trouble with our AC a few days ago. I found it amazing that when I called, the receptionist asked me several questions.......""did I check this, or that?"" She wanted to make sure it wasn't something we could fix ourselves like a circuit breaker. That means this is an honest company. Love it.
The technician Rolando was awesome. He fixed our problem. Very professional. Our AC has never worked so well. So so so pleased.!!!!

Patty F.

Jimmy Avenoso is extremely professional, knowledgeable and efficient. Thank you for your 5 star reliable service.

Tom L.

We have used Air Group for many years to service our AC units and we have never been disappointed. The customer service reps to the technicians have always been very professional and polite.

Our latest tech, Alex was extremely professional and polite and respected social distancing while in our house. As usual, another great service experience from Air Group. Thank you!!

Allison L.

We brought in Airgroup twice in the last month to deal with various plumbing issues. The technician (Kevin) was professional, timely and explained what needed to be done in simple language. Price-wise, they were reasonable. We would definitely use this company again.

Heidi G.

Highly recommend Orlando - very courteous, knowledgable and professional!

Delphine A.

Vincent Yee was our technician and worked at our home for 10 hours, performing maintenance on our AC system that had not been serviced in 5 years. He was professional, knowledgeable, personable and very hard working. He instructed us on many things regarding the systems in the home and its 7 furnaces, 4 ERVs, 2 dehumidifiers and 7 AC condensers. There is more work to be done in the fall (maintenance with the heating systems) and we look forward to Mr. Yee's return! We feel fortunate to have found Air Group and met Vincent Yee and know that our home's HVAC systems now have excellent care.