Air Express

Mike B.

This company is always so good at responding to my heating and cooling needs. I highly recommend them.

Patricia I.

I recently had terrible water damage from a A/C drain pan pipe which leaked down my wall and ceiling and caused a nightmare of damage to my master bathroom and master closet. That issue was repaired but I worried it could happen again. I called Air Express because I saw one of their service vans at an intersection near my home. I took a photo of it and called them to schedule service. They came out and promptly. Agustin, the tech carefully inspected everything in my attic that was related to my A/C pipes, drain pans , ducts, etc. He found many issues including air leaks in the ducts and found a very serious A/C drain pipe problem that no one else had discovered and repaired them all! He documented everything he did and emailed the invoice to me with service notes and photos. Before he left he took the time go over the invoice and explained everything he did by using the photos before the repair and after. I now have peace of mind knowing no mysterious issues will cause leaks and water damage thanks to the tech's experience and efficient work. I highly recommend this company!

T W.

Sensor went out on our heater during cold front. Technician was here within 1 to 2 hours. Awesome customer service and a lot knowledge.

Aaron R.

Air Express is easily the best HVAC company around. They've helped me for a decade and have always been extremely polite and professional, very knowledgeable, responsive, and fair. They never try to push service or equipment you don't need, very honest guys. They do great work and you'd be lucky to have them be your A/C and heating company.

Vicki S.

I've been using Air Express for over 5 years now. Love the service and how honest and dependable they are. I refer them to anybody that asks. Great company and employees.

Jake W.

With most service companies, when you're told they'll arrive between "3pm-5pm," they normally arrive at 7pm. For the 2nd time, Josiah hit it out of the park. He was here before 3:30pm, was quick, honest, and gave me several options to choose from in order to fix our problems. I can count on one hand how many people I'd recommend and that includes Josiah at Air Express.

Victoria M.

We have been using Air Express for years. They are always on time, professional and they go above and beyond to help when needed. We have had Sam Garcia service our system for years. He is always super helpful and professional. We highly recommend Air Express.

Lena J.

I was very pleased with the service Air Express provided and their technician Josiah Wood is awesome! He and his trainee, Martin, were great guys and both were very careful in my home.
Josiah quickly diagnosed my burnt out iComfort thermostat issue, installed one of the beautiful new iComfort S30 models and explained everything in a way I could easily understand it. I will definitely call them the next time I need service on my Lennox system!

Steve J.

We have used Air Express for years and have been very happy. Easy to schedule service and the technicians are very friendly, polite and honest. Highly recommend.

Anthony France T.

Paid $59 dollars to have someone come out and an extra $40 for labor. The ac tech was friendly enough. $40 labor just to put water on an air compressor to get it to cool down. FORTY DOLLARS. The technician didn't give me a diagnostic report, only a quote sheet showing me how I had the option to get a really expensive HVAC system or mid tier range. He couldn't tell me, definitively, if I had to replace my TXV valve. He also wasn't able to detect a freon leak because of the TXV valve. Really. He quoted me a cost that was $140 more than the catalogue he showed me that had all the equipment that Air Express sells. So, the visit was not great. I don't appreciate having someone try and up sell me equipment or extras. I called a competitor who not only gave me a free second opinion, they were able to detect a leak without having to do anything special. So, I was mistaken in thinking that because Air Express is a neighborhood business, they'd be good. I will say this, because I wasn't given a complete price over the phone on how much this visit would all cost, I asked if I could write a post dated cheque. They were nice enough to allow that. I was pretty desperate at that point because my house was warming up and we are getting into these abnormally hot/humid months. I wasn't sure if I had an ac system just going out. My advice to you is if you utilize this company, get a diagnostic write up about your HVAC system, quote sheet if you require it, and definitely a second opinion. There are plenty of companies around here worth looking into without having to worry about paying a huge markup for services, equipment and fees.