Aina 1 Plumbing

Cody S.

Karen was able to help me with my plumbing issues, professional, kind and carry out with Aloha spirit. She explained to me next steps, guided me through the process, and made me feel comfortable when the condition was not favorable at all. Outstanding customer service, if you need a trusted plumber, this is the one, fully recommended.

Norm D.

I had very excellent, expert, knowledgeable plumber that solved my issue. Would recommend his service to friends and family.

June D.

Unbelievably bad service - they came out two weeks ago and said they didn't have a part, rescheduled appointment, and then missed their scheduled appointment, which I had confirmed twice. They did not bother to call, but simply didn't show up. Poor work ethic, poor service, and poor results

Jenerl U.

I hired 'Aina 1 Plumbing to take care of a job that required coordinating a whole-building water shutoff, some nasty shutoff value replacements, and a tight schedule. Karen, the representative who assisted me, was super helpful, knowledgeable, and professional. The plumbers were friendly and efficient. The job got scheduled and was successfully completed in short order. Thanks!

Mike G.

Extremely disappointed with the lack of knowledge and craftsmanship. The technician was 1 hour late to the installation appointment. I hired them to install a new water heater for my townhouse. I supplied several 3/8 comp X 7/8 16 PLYMR braided lines as well as 3/4 in. FIP x 3/4 in. FIP x 18 in. Copper Water Heater Connector 7/8 in. that a licensed plumber suggested I purchase before the installation. Little did I know I would be charged for ALL the parts which only one was used. I emailed the owner and Karen contacted me after I pointed out the discrepancy (which she was very rude.) I expressed to the technician about my hopes in the near future to upgrade the electrical panel, which he used as the excuse to why there was no hot water. The technician INSISTED arrogantly that he did his job and the problem was with the electrical. I then had to hire a licensed electrician to verify that it was nothing to do with electrical. After verifying I then had to hire ANOTHER plumber to FINALLY troubleshoot the issue, which ultimately had to do with the plumbing. Never going through this half ass company EVER AGAIN!!!

Tony F.

I called very last minute, my toilet was not flushing and well that sucked, first they were very pleasant over phone called me back 1st so after reading their reviews decided to go w/their co. The plumber who came out was really nice did job I called back a week later because toilet wasn't flushing again, plumber came out right away toilet is working wonderfully, do appreciate will definitely use again, Thank you Aina 1 Plumbing

Orrin K.

We had a very slow draining shower and then our toilet stopped working. Literally, any time we tried to flush it would back up. We asked around and someone recommended Aina 1 for their plumbing services. I called and Karen was able to send out a plumber the very next day- and I had called late in the day too. The worker was very nice and efficient and eventually pulled a shaver head out of the toilet- it had fallen in and gotten stuck. Recommend Aina1 for all your plumbing needs! Hoping I wont have to use them in the future, but if I need to, I know who to call.

Chi C.

Fantastic. Everyone is friendly, get the job done right, show up on time. Won't use any one else for plumbing needs.

Allison Scott M.

We called a plumber for a difficult faucet / disposal install. I choose Aina 1 after checking BBB website for complaints. They call taker on the phone was very polite and scheduled my install for the next day. Keal'i called saying he was running early and showed up two hours early!!! He removed / installed our parts. Explained where to get replacement parts, was polite, cleaned everything up when he was done and the charges for the service were exactly what we were told they would be!! No rounding up on the hourly rate, none of that. I hated having to call a plumber. I love trying to ""do it myself"" even if I fail in order to learn. For plumbing, I will call Aina 1 from now on. Thank you Keal'i!!!

Tammy C.

I had a pretty bad gas line leak that demanded replacement rather than repair. Kyle and his team estimated 4 days of work to put in approximately 165' of new line, putting in a new plastic-type line that will last longer than the steel pipe that made it 14 years. While trenches were unavoidable, his team did a good job of repair to my yard. Everything works great. Was not cheap but the work was very good.