AHS Plumbing & Sewer Repair

Ed B.

Contacted Dan via phone today to get pricing on replacing a water heater. I was thinking a tankless maybe, but he really belittled the product (mainly I'm guessing now because he did not install them). So I asked for a price on an electric tank one. He said that he'd have to check ""because of supply chain issues"" - what he could get. He asked for me to text him my name and number and he'd get back to me. He did respond fairly quickly, but not what I expected. Attached photos are the complete text conversation - I had to laugh because it took longer from him to write what he did than to just tell me what mfg/model he was quoting. Did he really think I'd just approve an estimate, without him seeing the job and allow him to put in any heater he wanted to without question? C'mon man!

David M.

Dan really is as honest as they come. He installed two toilets at our home. His service is second to none. He does a great job of explaining everything he is going to do and why he is going to do them. Goes above and beyond to make sure the job is done right! Could not recommend him more.

Patty K.

Great service! We will definitely use Dan again. AHS plumbing is great. The plumber that came out fixed our drain issue right away and the cost was very reasonable compared to what we used to pay with other companies. Very honest and trustworthy service we will definitely use again.

Howard E.

I texted the owner and told him my plumbing problems and he called immediately which was great. I needed a backup sump pump installed and a shower valve adjusted. He said he would come by the same day between 2pm to 4pm and would call 30 mins prior. At 3:45pm i sent a text to see if he was still coming and he responded who, what, when and where. I responded we had just talked earlier and he said he was going to come by. No response and no follow up. Not great customer service.

Maureen B.

For anyone reading - the response from the business owner that was written this year - and LONG after the incident, replaced a post he originally left in which he attacked me personally. Perhaps that cost him some business or he saw the positive reviews on my post - but this new post appears to be nothing but damage control.

Cindy S.

Dan is the guru of all things plumbing! He and his crew did an excellent job installing a new sewage line in our house.

Daniel K.

Dan is absolutely the best! He was the ultimate stand up guy when the manufacturer of my 75 gallon water heaters had a rash of warranty issues. He came back repeatedly to remove and replace these beasts in tight quarters and up a stairwell. He did a few extras for me that he did not need to do and was friendly and conscientious the entire time. Dan knew I was selling my house and it needed to be done quickly. He really came through. I can't recommend AHS Plumbing more strongly. I just hope I can find a plumber even close to being as good where I'm moving.

Dan K.

Jason R.

Dan came out to address a toilet issue in September. It was a basement toilet that is rarely used. He informed us that ""emergent"" work needed to be done for $980. Unfortunately we believed him and the total bill for all of the work he did for us was $1645. The very next time the toilet was used (~2 months later) water leaked out of the bottom of the toilet. When we addressed this with Dan he told us he had not done work in our house since 2005. When we showed him a picture of the itemized invoice he tried to tell us that this was an unrelated issue and it would be another $175 to fix. He was nice enough to offer a slight refund from the original job, but rescinded this offer shortly after we accepted it and informed us that our business with him is over. This was the FIRST time the toilet was used since he did his ""emergent"" work but somehow it's not related? I wouldn't trust this guy to clog my toilet much less fix it. Thankfully we were able to easily find another local company to come in and fix his shoddy work.

When I left this review with the better business bureau his response was to question my intelligence and inferred that I was ""off my medications"", similar to how he responds to all of the other negative reviews. He laughed at me describing it as an ""emergency"" even though we still have the text chain with him where he claims ""leaving our ejector pump plugged in and running is unsafe....we strongly recommend changing out the ejector pump today or tomorrow to avoid flooding with sewage..."" That sounds like an emergency to me, how bout you, Dan?

Neal B.

Dan from AHS is amazing to work with. He is very professional and has tons of experience. We had a plumber come out before we called AHS. The other plumber had no idea what he was talking about and we would have done unnecessary work. After AHS came out, Dan was able to spot the problem within minutes. He explained the problem and how they were going to fix it. I couldn't have had a better experience. I would recommend them to anyone. They have a customer for life!

Jim K.

I've spent several thousand dollars with Dan over about a 10 year period. Never had an issue until now. The following took place over the last two weeks of Feb 2018. Called Dan on a Monday to schedule an appointment. He said to text him my info and he would reply with a confirmation. He confirmed Wed 3-4pm. I took the day off from work and waited but he never showed. I was thinking maybe he meant next Wednesday.

I called him the following Monday and he had no clue who I was talking about. It sounded like he was looking through an apointment book and he said he didn't have anything listed for me. I replied that I had the texts and he should too. He asked me to tell him what the issue was again and when I said it was the leaking water line shutoff valve then he remembered me. He apologized and said let's try for Wednesday again. I asked if I should text my info again. He said no he was going to write it down right now. So I repeated my info and he confirmed he would see me on Wednesday 1-2 pm. I took another day off work and waited but he didn't show up. I could't believe it. So here we are a week later and I'm guessing he has no idea he blew me off again. I don't know what's going on but something's not right.

I've moved on to another service.