After Hour Plumbing & Drain

Ann C.

My husband and I who have a home in Carmel Valley, found out we had a water leak somewhere between the water meter and the house, somewhere under the ground. We called a local plumber to first locate the leak, and then give us an estimate for the cost of repair. Because it was underground, and the property is big, we OK'd the initial plumbing company spending $620, to make an intelligent guess as to where it was, but with no success. They then said it could cost up to almost $10,000.00 to find it and fix it. We declined that estimate to go a different route.

We found out that there is a local company, called Leak Detection Specialist, who has specialized equipment which locates the source of leaks under the ground in a very fast and efficient way. They located it the same day they came out,, and put a stake in the ground to mark the exact spot from where it originated. Because the company who found the leak does not do plumbing, we contacted a plumbing service, ""After Hours Plumbing and Drain"", who came the next day. They dug down 2 feet, saw the leak, and gave us an estimate for the repair which was significantly less than the estimate we got from the first company. We OK'd that estimate and it was repaired the next day.

My husband and I felt very lucky to have discovered ""After Hours Plumbing and Drain"", and ""Leak Detection Specialist"". and recommend both of them to find and fix water leaks in Monterey County.

Darlene M.

They were great on responding but the job blossomed into a drawn out $1000 bill. Ok...2 years later we notice a leak on the first floor ceiling under the shower that they fixed. Called another plumber out who looked at the work and found that the valve they had replaced had been slowly leaking for a while. He had to fix the work they did as they installed the valve incorrectly. We now have sheet rock and wood that needs replacing. When I told him how much we were charged for there work, he was flabbergasted. Never again!

Brodie K.

Our underground drainage from downspouts was blocked and backed up in recent storms. After Hour Plumbing sent Tyler to clear it and he did a great job of Hydro-Jetting roots that had entered from the street and cleared the problem in less than an hour. He was friendly and easy to work with. After Hours Plumbing makes smart use of customer friendly technology throughout the engagement. I found it easy to reach out and connect with them quickly, schedule service, approve work and pay our invoice. We're very satisfied and would use them again.

Jennifer O.

I double checked everything with Cedric at the office 2 hours before the appointment. I was at work with the credit card. My husband would meet the guy at the house and they would email me the bill. Easy peasy...right?
Jeremiah arrived and as my husband was about to sign the digital invoice, he said he needed to be paid before he left today. My husband told him that wasn't what I had arranged with the office. Husband called me, I talked to Jeremiah, and then Taylor at their office and texted with Cedric (all while I was supposed to be working). It seemed that all was resolved. Jeremiah said it wouldn't take long to fix and said was going to the truck to get his snake. When he didn't come back for a while, my husband went out front...guy was on the phone. My husband asked him if everything was ok. Jeremiah said ""oh yeah, I'm just using the phone."" Then a little while later, he just drove away.
Then the lies began. Taylor said that my husband had refused to sign the invoice and that's why Jeremiah left. This is 100% not true! Cedric cited ""red flags"" and ""safety concerns"" as to why Jeremiah took off...what??
The only ""red flag"" was that the pre-arranged billing by email was never communicated to the plumber.
The staff at After Hours Plumbing are unfamiliar with their own policies and would rather concoct lies than be held accountable for their mistakes.
This is the most unprofessional company that we have dealt with in decades.
Thankfully, we called another guy and he arrived in 20 minutes....Had the drain clear in 15 minutes.

Aidan M.

Water line got damaged while doing some landscaping. I had another company come by and quote me $2,500 to replace it. I knew that sounded ridiculous, so I had After Hour swing by. They charged me $375 and got it done within the same day. The vibe they gave off was so much more friendly and professional than the other crew who originally quoted me as well. Water is running again and saved myself over 2,000 bucks! Highly recommend.

Anne C.

I was so happy to use these guys. They were upfront and honest and came when they said they would. Fixed what I needed and told me what probably caused the problem. I am so appreciative. You can't go wrong with them.

Anne C.

Cody V.

I have had After Hour Plumbing come to my home a few times now since we moved in a couple years ago.

Each time they have been great with their communication and have done top notch work.

I would especially like to point out their wonderful employee Sam Rivera. He really went above and beyond helping me with this last job. In a failed DIY project, I broke the cartridge to the shower valve. Sam had to do a lot of sleuthing to track down a compatible cartridge and in doing so saved me a lot of money since the alternative would have been to replace the entire valve.

Thanks a million Sam, I really appreciate your level of customer service.

Day L.

This is my second review *




ALL of the staff I have interacted with have been AMAZING! They provide excellent customer service ! I had my issue fixed in a jiffy . Everyone is very professional, knowledgeable, and kind . I highly recommend :) .

Ramona T.

Everyone at After Hours Plumbing has been very professional and super pleasant to work with!
When calling to make an appointment, Taylor is always welcoming and friendly. They have my business no matter what the plumbing need is.

Denise S.

After Hour plumbing was amazing helping me ! I had an issue with one of the toilets running, they responded right away, explained what they could do and were able to resolve the issue quickly. Taylor was very attentive and informative. They put me at ease and Cedric and the team gave me an amazing service !